IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2022i1p551-d1018241.html
   My bibliography  Save this article

The Indirect Effect of Job Resources on Employees’ Intention to Stay: A Serial Mediation Model with Psychological Capital and Work–Life Balance as the Mediators

Author

Listed:
  • Mohammed Samroodh

    (Department of Commerce, Aligarh Muslim University, Aligarh 202002, India)

  • Imran Anwar

    (University Centre for Research and Development, Chandigarh University, Mohali 140413, India)

  • Alam Ahmad

    (College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh 11673, Saudi Arabia)

  • Samreen Akhtar

    (College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh 11673, Saudi Arabia)

  • Ermal Bino

    (College of Business, University of Buraimi, Al Buraimi 512, Oman)

  • Mohammed Ashraf Ali

    (Department of Commerce, Aligarh Muslim University, Aligarh 202002, India)

Abstract

The COVID-19 pandemic has induced a sudden shift from work in an office setting to work from home. The flexibility and job autonomy achieved through telecommuting ought to facilitate positive outcomes among employees. Apart from a few contradicting studies, telecommuting literature predominantly revolves around the positive aspects of working from home. However, the number of employees voluntarily leaving their jobs has increased since “the great resignation” in March 2021. Therefore, building upon the conservation of resource theory and the job demands and resources framework, the current study tests the influence of specific job resources, job autonomy (JA), and perceived organizational support (POS) on employees’ intention to stay (IS) directly and indirectly through a unique serial mediation pathway of psychological capital (PsyCap) and work–life balance (WLB). The results affirmed that JA and POS have a positive association with employees’ IS. Moreover, PsyCap and WLB were also found serially mediating the direct association between JA, POS, and employees’ IS. The current study’s findings offer valuable insights for HR managers on the relevance of specific job resources and the role of psychological capital in controlling attrition rates. The findings of this study could be helpful for HR managers to design measures to reduce attrition rates and foster work–life balance and positive outcomes among employees. This study is among the first to instrument the indirect role (serial mediation) of PsyCap between job resources, WLB, and employees’ IS, thus significantly contributing to the literature.

Suggested Citation

  • Mohammed Samroodh & Imran Anwar & Alam Ahmad & Samreen Akhtar & Ermal Bino & Mohammed Ashraf Ali, 2022. "The Indirect Effect of Job Resources on Employees’ Intention to Stay: A Serial Mediation Model with Psychological Capital and Work–Life Balance as the Mediators," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
  • Handle: RePEc:gam:jsusta:v:15:y:2022:i:1:p:551-:d:1018241
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/1/551/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/1/551/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mohd Tariq Jamal & Wafa Rashid Alalyani & Prabha Thoudam & Imran Anwar & Ermal Bino, 2021. "Telecommuting during COVID 19: A Moderated-Mediation Approach Linking Job Resources to Job Satisfaction," Sustainability, MDPI, vol. 13(20), pages 1-17, October.
    2. Bilotta, Isabel & Cheng, Shannon & Davenport, Meghan K. & King, Eden, 2021. "Using the job demands-resources model to understand and address employee well-being during the COVID-19 pandemic," Industrial and Organizational Psychology, Cambridge University Press, vol. 14(1-2), pages 267-273, June.
    3. Mariusz Urbański & Adnan ul Haque, 2020. "Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective," Sustainability, MDPI, vol. 12(5), pages 1-25, February.
    4. Ibrahim Halil Seyrek & Ayhan Turan, 2017. "Effects of Individual Characteristics and Work Related Factors on the Turnover Intention of Accounting Professionals," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 7(1), pages 236-244, January.
    5. Ulrike Malmendier, 2021. "FBBVA Lecture 2020: Exposure, Experience, and Expertise: Why Personal Histories Matter in Economics [Macroeconomic Experiences and Risk Taking of Euro Area Households]," Journal of the European Economic Association, European Economic Association, vol. 19(6), pages 2857-2894.
    6. Ulrike Malmendier, 2021. "Exposure, Experience, and Expertise: Why Personal Histories Matter in Economics," NBER Working Papers 29336, National Bureau of Economic Research, Inc.
    7. Kenneth J. Smith & David J. Emerson & Charles R. Boster & George S. Everly, Jr, 2020. "Resilience as a coping strategy for reducing auditor turnover intentions," Accounting Research Journal, Emerald Group Publishing Limited, vol. 33(3), pages 483-498, May.
    8. Lilis Surienty & T. Ramayah & May-Chiun Lo & Azlin Tarmizi, 2014. "Quality of Work Life and Turnover Intention: A Partial Least Square (PLS) Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 119(1), pages 405-420, October.
    9. Jia Jin & Michael Ford & Chih Chen, 2013. "Asymmetric Differences in Work–Family Spillover in North America and China: Results from Two Heterogeneous Samples," Journal of Business Ethics, Springer, vol. 113(1), pages 1-14, March.
    10. repec:eme:maj000:maj-03-2018-1823 is not listed on IDEAS
    11. Hossein Nouri & Robert James Parker, 2020. "Turnover in public accounting firms: a literature review," Managerial Auditing Journal, Emerald Group Publishing Limited, vol. 35(2), pages 294-321, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mohammad Salman & Imran Anwar & Showkat Ahmad Ganie & Imran Saleem, 2024. "Impact of Human Resource Management Practices on Organizational Performance: Evidence From the Indian Banking Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 97-118, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Amondarain, Josune & Aldazabal, M. Edurne & Espinosa-Pike, Marcela, 2023. "Gender differences in the auditing stereotype and their influence on the intention to enter the profession," Journal of Behavioral and Experimental Finance, Elsevier, vol. 37(C).
    2. Gavresi, Despina & Litina, Anastasia, 2023. "Past exposure to macroeconomic shocks and populist attitudes in Europe," Journal of Comparative Economics, Elsevier, vol. 51(3), pages 989-1010.
    3. Lena Dräger & Klaus Gründler & Niklas Potrafke, 2022. "Political Shocks and Inflation Expectations: Evidence from the 2022 Russian Invasion of Ukraine," ifo Working Paper Series 371, ifo Institute - Leibniz Institute for Economic Research at the University of Munich.
    4. Bondar Mariia & Fuchs-Schündeln Nicola, 2023. "Good Bye Lenin Revisited: East-West Preferences Three Decades after German Reunification," German Economic Review, De Gruyter, vol. 24(1), pages 97-119, February.
    5. Cato, Misina & Schmidt, Tobias, 2023. "Households' expectations and regional COVID-19 dynamics," Discussion Papers 02/2023, Deutsche Bundesbank.
    6. Gadea Rivas, Marta Dolores & Gonzalo, Jesús, 2022. "Climate change heterogeneity: a new quantitative approach," UC3M Working papers. Economics 35442, Universidad Carlos III de Madrid. Departamento de Economía.
    7. Pedro Bordalo & Giovanni Burro & Katherine Coffman & Nicola Gennaioli & Andrei Shleifer, 2023. "Imagining the Future: Memory, Simulation and Beliefs," Working Papers 701, IGIER (Innocenzo Gasparini Institute for Economic Research), Bocconi University.
    8. Despina Gavresi & Andreas Irmen & Anastasia Litina, 2023. "Population Aging and the Rise of Populist Attitudes in Europe," DEM Discussion Paper Series 23-10, Department of Economics at the University of Luxembourg.
    9. Couture, Cody & Owen, Ann L., 2022. "Police-Involved Killings and the Black-White Gap in Economic Expectations," MPRA Paper 115663, University Library of Munich, Germany.
    10. Monika Bütler, 2022. "Economics and economists during the COVID-19 pandemic: a personal view," Swiss Journal of Economics and Statistics, Springer;Swiss Society of Economics and Statistics, vol. 158(1), pages 1-15, December.
    11. Pedro Bordalo & Giovanni Burro & Katherine B. Coffman & Nicola Gennaioli & Andrei Shleifer, 2022. "Imagining the Future: Memory, Simulation and Beliefs about Covid," NBER Working Papers 30353, National Bureau of Economic Research, Inc.
    12. Lehmann-Hasemeyer, Sibylle & Neumayer, Andreas & Streb, Jochen, 2023. "Heterogeneous inflation and deflation experiences and savings decisions during German industrialization," Journal of Banking & Finance, Elsevier, vol. 154(C).
    13. Borisova, Ekaterina & Gründler, Klaus & Hackenberger, Armin & Harter, Anina & Potrafke, Niklas & Schoors, Koen, 2023. "Crisis experience and the deep roots of COVID-19 vaccination preferences," European Economic Review, Elsevier, vol. 160(C).
    14. Mathieu Pedemonte & Hiroshi Toma & Esteban Verdugo, 2023. "Aggregate Implications of Heterogeneous Inflation Expectations: The Role of Individual Experience," Working Papers 23-04, Federal Reserve Bank of Cleveland.
    15. Julia L. O. Beckel & Gwenith G. Fisher, 2022. "Telework and Worker Health and Well-Being: A Review and Recommendations for Research and Practice," IJERPH, MDPI, vol. 19(7), pages 1-32, March.
    16. Fei Liu & Huaruo Chen & Jie Xu & Ya Wen & Tingting Fang, 2021. "Exploring the Relationships between Resilience and Turnover Intention in Chinese High School Teachers: Considering the Moderating Role of Job Burnout," IJERPH, MDPI, vol. 18(12), pages 1-15, June.
    17. Luo Lu & Ting-Ting Chang & Shu-Fang Kao & Cary L. Cooper, 2021. "Do Gender and Gender Role Orientation Make a Difference in the Link between Role Demands and Family Interference with Work for Taiwanese Workers?," IJERPH, MDPI, vol. 18(18), pages 1-17, September.
    18. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    19. Salomé Areias & Antje Disterheft & João Pedro Gouveia, 2023. "The Role of Connectedness in Pro-Environmental Consumption of Fashionable Commodities," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
    20. Juliana Salvadorinho & Leonor Teixeira, 2023. "Happy and Engaged Workforce in Industry 4.0: A New Concept of Digital Tool for HR Based on Theoretical and Practical Trends," Sustainability, MDPI, vol. 15(3), pages 1-29, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2022:i:1:p:551-:d:1018241. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.