IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i8p4605-d792227.html
   My bibliography  Save this article

Adoption of Sustainable Technologies during Crisis: Examining Employees’ Perception and Readiness across Cultures

Author

Listed:
  • Emmanuel Senior Tenakwah

    (Asia Pacific College of Business and Law, Charles Darwin University, 21 Kitchener Drive, Darwin, NT 0800, Australia)

  • Emmanuel Junior Tenakwah

    (School of Business, Western Sydney University, 169 Macquarie Street, Parramatta, NSW 2150, Australia)

  • Mary Amponsah

    (Newcastle Business School, The University of Newcastle, 409 Hunter Street, Newcastle, NSW 2300, Australia
    The Centre for African Research, Engagement and Partnerships (CARE-P), The University of Newcastle, Callaghan, NSW 2308, Australia)

  • Sarah Eyaa

    (School of Pathway Programs, Alphacrusis College, 30 Cowper Street, Parramatta, NSW 2150, Australia)

  • Elliot Boateng

    (The Centre for African Research, Engagement and Partnerships (CARE-P), The University of Newcastle, Callaghan, NSW 2308, Australia
    Department of Economics, Kwame Nkrumah University of Science and Technology, PMB, Kumasi AK-448-4944, Ghana)

  • Nekpen Okhawere

    (Department of Business Administration, University of Benin, 1154 Main Gate, Benin-Ore Road, Benin City 300213, Nigeria)

Abstract

Studies on technology adoption have generally found significant variations across cultures, with the literature suggesting a strong reluctance to adopt new technologies, particularly in non-western countries. Given the accelerated increase in remote working and collaboration during the COVID-19 crisis, this paper compares the determinants of sustainable technology adoption by employees across Western and Non-Western countries. Using a survey of 302 participants from 13 Western and non-Western countries, four proposed hypotheses were tested using structural equation modelling and multi-group comparisons. The empirical results suggest a significant positive relationship between perceived ease of use and usefulness, influencing employees’ attitudes towards using sustainable technologies. We also found a significant positive effect between attitude towards using sustainable technologies and actual use. The indirect effect of perceived usefulness and ease of use on actual use via attitudes towards using was also positive and significant. We, however, found no significant differences between Western and non-Western countries in terms of the adoption of sustainable technologies.

Suggested Citation

  • Emmanuel Senior Tenakwah & Emmanuel Junior Tenakwah & Mary Amponsah & Sarah Eyaa & Elliot Boateng & Nekpen Okhawere, 2022. "Adoption of Sustainable Technologies during Crisis: Examining Employees’ Perception and Readiness across Cultures," Sustainability, MDPI, vol. 14(8), pages 1-20, April.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:8:p:4605-:d:792227
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/8/4605/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/8/4605/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Lee, Sang-Gun & Trimi, Silvana & Kim, Changsoo, 2013. "The impact of cultural differences on technology adoption," Journal of World Business, Elsevier, vol. 48(1), pages 20-29.
    3. Zhaojun Yang & Jun Sun & Yali Zhang & Ying Wang & Lisha Cao, 2017. "Employees’ collaborative use of green information systems for corporate sustainability: motivation, effort and performance," Information Technology for Development, Taylor & Francis Journals, vol. 23(3), pages 486-506, July.
    4. Erumban, Abdul Azeez & de Jong, Simon B., 2006. "Cross-country differences in ICT adoption: A consequence of Culture?," Journal of World Business, Elsevier, vol. 41(4), pages 302-314, December.
    5. Geert Hofstede, 1983. "The Cultural Relativity of Organizational Practices and Theories," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 14(2), pages 75-89, June.
    6. Steers, Richard M. & Meyer, Alan D. & Sanchez-Runde, Carlos J., 2008. "National culture and the adoption of new technologies," Journal of World Business, Elsevier, vol. 43(3), pages 255-260, July.
    7. Shi Zheng & Zhigang Wang & Cheryl Joy Wachenheim, 2018. "Technology adoption among farmers in Jilin Province, China," China Agricultural Economic Review, Emerald Group Publishing Limited, vol. 11(1), pages 206-216, August.
    8. Scott McCoy & Andrea Everard & Brian M. Jones, 2005. "An Examination of the Technology Acceptance Model in Uruguay and the US: A Focus on Culture," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 8(2), pages 27-45, April.
    9. Achabou, Mohamed Akli & Dekhili, Sihem, 2013. "Luxury and sustainable development: Is there a match?," Journal of Business Research, Elsevier, vol. 66(10), pages 1896-1903.
    10. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    11. Fawad Ahmed & Yuan Jian Qin & Luis Martínez, 2019. "Sustainable Change Management through Employee Readiness: Decision Support System Adoption in Technology-Intensive British E-Businesses," Sustainability, MDPI, vol. 11(11), pages 1-28, May.
    12. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
    13. Helena Forsman & Serdal Temel, 2011. "Innovation And Business Performance In Small Enterprises: An Enterprise-Level Analysis," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 641-665.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ammar AL-Ashmori & P. D. D. Dominic & Narinderjit Singh Sawaran Singh, 2022. "Items and Constructs of Blockchain Adoption in Software Development Industry: Experts Perspective," Sustainability, MDPI, vol. 14(16), pages 1-18, August.
    2. Passarelli, Mariacarmela & Bongiorno, Giuseppe & Cucino, Valentina & Cariola, Alfio, 2023. "Adopting new technologies during the crisis: An empirical analysis of agricultural sector," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    3. Ammar AL-Ashmori & Shuib Bin Basri & P. D. D. Dominic & Luiz Fernando Capretz & Amgad Muneer & Abdullateef Oluwagbemiga Balogun & Abdul Rehman Gilal & Rao Faizan Ali, 2022. "Classifications of Sustainable Factors in Blockchain Adoption: A Literature Review and Bibliometric Analysis," Sustainability, MDPI, vol. 14(9), pages 1-30, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rahman Ummeh Habiba Faria Benteh & Zafar Muhammad Khubaib, 2020. "Factors Influencing Uber Adoption In Bangladesh And Pakistan," Open Economics, De Gruyter, vol. 3(1), pages 86-97, January.
    2. Rahman Ummeh Habiba Faria Benteh & Zafar Muhammad Khubaib, 2020. "Factors Influencing Uber Adoption In Bangladesh And Pakistan," Open Economics, De Gruyter, vol. 3(1), pages 86-97, January.
    3. Alfiero, Simona & Battisti, Enrico & Ηadjielias, Elias, 2022. "Black box technology, usage-based insurance, and prediction of purchase behavior: Evidence from the auto insurance sector," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    4. Uzuegbunam, Ikenna & Geringer, J. Michael, 2021. "Culture, connectedness, and international adoption of disruptive innovation," Journal of International Management, Elsevier, vol. 27(1).
    5. Guerzoni, Marco & Jordan, Alexander, 2016. "“Cursed is the ground because of you”: Religion, Ethnicity, and the Adoption of Fertilizers in Rural Ethiopia," Department of Economics and Statistics Cognetti de Martiis. Working Papers 201605, University of Turin.
    6. Urvashi Tandon & Ravi Kiran & Ash N. Sah, 2018. "The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case," Information Systems and e-Business Management, Springer, vol. 16(1), pages 57-91, February.
    7. Lorenz Graf-Vlachy & Katharina Buhtz & Andreas König, 2018. "Social influence in technology adoption: taking stock and moving forward," Management Review Quarterly, Springer, vol. 68(1), pages 37-76, February.
    8. Alexander Jordan & Marco Guerzoni, 2021. "“Cursed is the ground because of you”:," Journal of Evolutionary Economics, Springer, vol. 31(3), pages 853-890, July.
    9. Faqih, Khaled M.S. & Jaradat, Mohammed-Issa Riad Mousa, 2015. "Assessing the moderating effect of gender differences and individualism-collectivism at individual-level on the adoption of mobile commerce technology: TAM3 perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 37-52.
    10. repec:dau:papers:123456789/12997 is not listed on IDEAS
    11. Xu, Zeshui & Ge, Zijing & Wang, Xinxin & Skare, Marinko, 2021. "Bibliometric analysis of technology adoption literature published from 1997 to 2020," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    12. Sepasgozar, Samad M.E. & Hawken, Scott & Sargolzaei, Sharifeh & Foroozanfa, Mona, 2019. "Implementing citizen centric technology in developing smart cities: A model for predicting the acceptance of urban technologies," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 105-116.
    13. Małecka, Agnieszka & Mitręga, Maciej & Mróz-Gorgoń, Barbara & Pfajfar, Gregor, 2022. "Adoption of collaborative consumption as sustainable social innovation: Sociability and novelty seeking perspective," Journal of Business Research, Elsevier, vol. 144(C), pages 163-179.
    14. Hasan, Rajibul & Lowe, Ben & Petrovici, Dan, 2020. "Consumer adoption of pro-poor service innovations in subsistence marketplaces," Journal of Business Research, Elsevier, vol. 121(C), pages 461-475.
    15. Debora Bettiga & Lucio Lamberti & Emanuele Lettieri, 2020. "Individuals’ adoption of smart technologies for preventive health care: a structural equation modeling approach," Health Care Management Science, Springer, vol. 23(2), pages 203-214, June.
    16. Andersson, Ulf & Dasí, Àngels & Mudambi, Ram & Pedersen, Torben, 2016. "Technology, innovation and knowledge: The importance of ideas and international connectivity," Journal of World Business, Elsevier, vol. 51(1), pages 153-162.
    17. Yu Wang & Shanyong Wang & Jing Wang & Jiuchang Wei & Chenglin Wang, 2020. "An empirical study of consumers’ intention to use ride-sharing services: using an extended technology acceptance model," Transportation, Springer, vol. 47(1), pages 397-415, February.
    18. Paul Juinn Bing Tan, 2013. "Applying the UTAUT to Understand Factors Affecting the Use of English E-Learning Websites in Taiwan," SAGE Open, , vol. 3(4), pages 21582440135, October.
    19. Peter Mantello & Manh-Tung Ho & Minh-Hoang Nguyen & Quan-Hoang Vuong, 2023. "Machines that feel: behavioral determinants of attitude towards affect recognition technology—upgrading technology acceptance theory with the mindsponge model," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.
    20. Fox, Stephen & Groesser, Stefan N., 2016. "Reframing the relevance of research to practice," European Management Journal, Elsevier, vol. 34(5), pages 457-465.
    21. Mäntymäki, Matti & Salo, Jari, 2013. "Purchasing behavior in social virtual worlds: An examination of Habbo Hotel," International Journal of Information Management, Elsevier, vol. 33(2), pages 282-290.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:8:p:4605-:d:792227. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.