IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i15p9235-d873868.html
   My bibliography  Save this article

Influence of Trust Relationships with Suppliers on Manufacturer Resilience in COVID-19 Era

Author

Listed:
  • Jianhua Yang

    (Beijing Enterprise Low-Carbon Operation Strategy Research Base, School of Economics and Management, University of Science and Technology Beijing, Beijing 100083, China)

  • Yuying Liu

    (Beijing Enterprise Low-Carbon Operation Strategy Research Base, School of Economics and Management, University of Science and Technology Beijing, Beijing 100083, China)

  • Yajun Jia

    (School of Social Work, Columbia University, New York, NY 10027, USA)

Abstract

With the frequent occurrence of emergencies such as the COVID-19 pandemic in recent years, resilience has become increasingly important for the stable and sustainable development of the manufacturing companies. Despite growing interest in supply chain resilience, less attention has been paid to manufacturer resilience and how to improve it through supplier relationship governance. Based on resource-based view (RBV) theory, trust theory and the literature on resilience, this study developed new constructs of measuring manufacturer resilience by temporal logic and sheds light on how the trust relationship with suppliers affect manufacturer resilience via the information-sharing level. The data is collected from 351 respondents who are independent directors or managers of manufacturing companies in China. This study adopted exploratory factor analysis (EFA) and structural equation modeling (SEM) to explore the dimensions of manufacturer resilience and to test the hypotheses. The results reveal that the trust relationship with suppliers has significant positive impacts on three dimensions of manufacturer resilience, that is, preparedness, responsiveness, and recovery capability. In addition, the information-sharing level partially mediates the impact of the trust relationship with suppliers on manufacturer resilience. Specifically, the information-sharing level positively affects preparedness, responsiveness, and recovery capability. Moreover, the trust relationship with suppliers facilitates the information-sharing level. Finally, the study contributes to the manufacturer resilience literature and provides useful guidance for the manufacturing enterprises in enhancing resilience quickly.

Suggested Citation

  • Jianhua Yang & Yuying Liu & Yajun Jia, 2022. "Influence of Trust Relationships with Suppliers on Manufacturer Resilience in COVID-19 Era," Sustainability, MDPI, vol. 14(15), pages 1-23, July.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:15:p:9235-:d:873868
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/15/9235/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/15/9235/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lam, Jasmine Siu Lee & Bai, Xiwen, 2016. "A quality function deployment approach to improve maritime supply chain resilience," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 92(C), pages 16-27.
    2. Liu, Chiung-Lin & Shang, Kuo-Chung & Lirn, Taih-Cherng & Lai, Kee-Hung & Lun, Y.H. Venus, 2018. "Supply chain resilience, firm performance, and management policies in the liner shipping industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 202-219.
    3. Panagiotis Reklitis & Damianos P. Sakas & Panagiotis Trivellas & Giannis T. Tsoulfas, 2021. "Performance Implications of Aligning Supply Chain Practices with Competitive Advantage: Empirical Evidence from the Agri-Food Sector," Sustainability, MDPI, vol. 13(16), pages 1-21, August.
    4. Panagiotis Trivellas & Georgios Malindretos & Panagiotis Reklitis, 2020. "Implications of Green Logistics Management on Sustainable Business and Supply Chain Performance: Evidence from a Survey in the Greek Agri-Food Sector," Sustainability, MDPI, vol. 12(24), pages 1-29, December.
    5. He, Yuanqiong & Keung Lai, Kin & Sun, Hongyi & Chen, Yun, 2014. "The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 260-270.
    6. Hou, Yunzhang & Wang, Xiaoling & Wu, Yenchun Jim & He, Peixu, 2018. "How does the trust affect the topology of supply chain network and its resilience? An agent-based approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 116(C), pages 229-241.
    7. Parker, Hamieda & Ameen, Khadija, 2018. "The role of resilience capabilities in shaping how firms respond to disruptions," Journal of Business Research, Elsevier, vol. 88(C), pages 535-541.
    8. Song Xu & Xiaotong Zhang & Lipan Feng & Wenting Yang, 2020. "Disruption risks in supply chain management: a literature review based on bibliometric analysis," International Journal of Production Research, Taylor & Francis Journals, vol. 58(11), pages 3508-3526, June.
    9. Xu, Kefeng & Dong, Yan & Evers, Philip T., 2001. "Towards better coordination of the supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 37(1), pages 35-54, March.
    10. Yu, Wantao & Jacobs, Mark A. & Chavez, Roberto & Yang, Jiehui, 2019. "Dynamism, disruption orientation, and resilience in the supply chain and the impacts on financial performance: A dynamic capabilities perspective," International Journal of Production Economics, Elsevier, vol. 218(C), pages 352-362.
    11. Wu, Ing-Long & Chuang, Cheng-Hung & Hsu, Chien-Hua, 2014. "Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective," International Journal of Production Economics, Elsevier, vol. 148(C), pages 122-132.
    12. Prajogo, Daniel & Olhager, Jan, 2012. "Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration," International Journal of Production Economics, Elsevier, vol. 135(1), pages 514-522.
    13. Michael D. Ryall & Rachelle C. Sampson, 2009. "Formal Contracts in the Presence of Relational Enforcement Mechanisms: Evidence from Technology Development Projects," Management Science, INFORMS, vol. 55(6), pages 906-925, June.
    14. Jeffrey H. Dyer & Harbir Singh & William S. Hesterly, 2018. "The relational view revisited: A dynamic perspective on value creation and value capture," Strategic Management Journal, Wiley Blackwell, vol. 39(12), pages 3140-3162, December.
    15. Ivanov, Dmitry & Dolgui, Alexandre, 2021. "OR-methods for coping with the ripple effect in supply chains during COVID-19 pandemic: Managerial insights and research implications," International Journal of Production Economics, Elsevier, vol. 232(C).
    16. Munir, Manal & Jajja, Muhammad Shakeel Sadiq & Chatha, Kamran Ali & Farooq, Sami, 2020. "Supply chain risk management and operational performance: The enabling role of supply chain integration," International Journal of Production Economics, Elsevier, vol. 227(C).
    17. Akbar Zaheer & N. Venkatraman, 1995. "Relational governance as an interorganizational strategy: An empirical test of the role of trust in economic exchange," Strategic Management Journal, Wiley Blackwell, vol. 16(5), pages 373-392.
    18. Ravi Srinivasan & Morgan Swink, 2018. "An Investigation of Visibility and Flexibility as Complements to Supply Chain Analytics: An Organizational Information Processing Theory Perspective," Production and Operations Management, Production and Operations Management Society, vol. 27(10), pages 1849-1867, October.
    19. Li, Gang & Yang, Hongjiao & Sun, Linyan & Sohal, Amrik S., 2009. "The impact of IT implementation on supply chain integration and performance," International Journal of Production Economics, Elsevier, vol. 120(1), pages 125-138, July.
    20. Fattahi, Mohammad & Govindan, Kannan & Keyvanshokooh, Esmaeil, 2017. "Responsive and resilient supply chain network design under operational and disruption risks with delivery lead-time sensitive customers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 101(C), pages 176-200.
    21. Laura Poppo & Kevin Zheng Zhou & Sungmin Ryu, 2008. "Alternative Origins to Interorganizational Trust: An Interdependence Perspective on the Shadow of the Past and the Shadow of the Future," Organization Science, INFORMS, vol. 19(1), pages 39-55, February.
    22. Jakki Mohr & Robert Spekman, 1994. "Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques," Strategic Management Journal, Wiley Blackwell, vol. 15(2), pages 135-152, February.
    23. Philip, George & Booth, Marilyn E., 2001. "A new six 'S' framework on the relationship between the role of information systems (IS) and competencies in 'IS' management," Journal of Business Research, Elsevier, vol. 51(3), pages 233-247, March.
    24. Mohammad Moshtari, 2016. "Inter-Organizational Fit, Relationship Management Capability, and Collaborative Performance within a Humanitarian Setting," Production and Operations Management, Production and Operations Management Society, vol. 25(9), pages 1542-1557, September.
    25. Hotlan Siagian & Zeplin Jiwa Husada Tarigan & Ferry Jie, 2021. "Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era," Sustainability, MDPI, vol. 13(9), pages 1-19, April.
    26. Laura Poppo & Kevin Zheng Zhou & Julie J. Li, 2016. "When can you trust “trust”? Calculative trust, relational trust, and supplier performance," Strategic Management Journal, Wiley Blackwell, vol. 37(4), pages 724-741, April.
    27. Benjamin R. Tukamuhabwa & Mark Stevenson & Jerry Busby & Marta Zorzini, 2015. "Supply chain resilience: definition, review and theoretical foundations for further study," International Journal of Production Research, Taylor & Francis Journals, vol. 53(18), pages 5592-5623, September.
    28. Bill McEvily & Alfred Marcus, 2005. "Embedded ties and the acquisition of competitive capabilities," Strategic Management Journal, Wiley Blackwell, vol. 26(11), pages 1033-1055, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Katarzyna Grzybowska & Agnieszka A. Tubis, 2022. "Supply Chain Resilience in Reality VUCA—An International Delphi Study," Sustainability, MDPI, vol. 14(17), pages 1-13, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Iftikhar, Anas & Purvis, Laura & Giannoccaro, Ilaria, 2021. "A meta-analytical review of antecedents and outcomes of firm resilience," Journal of Business Research, Elsevier, vol. 135(C), pages 408-425.
    2. Laura Poppo & Kevin Zheng Zhou & Todd R. Zenger, 2008. "Examining the Conditional Limits of Relational Governance: Specialized Assets, Performance Ambiguity, and Long‐Standing Ties," Journal of Management Studies, Wiley Blackwell, vol. 45(7), pages 1195-1216, November.
    3. Abdurrezzak Sener & Mehmet Barut & Ali Dag & Mehmet Bayram Yildirim, 2021. "Impact of commitment, information sharing, and information usage on supplier performance: a Bayesian belief network approach," Annals of Operations Research, Springer, vol. 303(1), pages 125-158, August.
    4. Wong, Christina W.Y. & Lirn, Taih-Cherng & Yang, Ching-Chiao & Shang, Kuo-Chung, 2020. "Supply chain and external conditions under which supply chain resilience pays: An organizational information processing theorization," International Journal of Production Economics, Elsevier, vol. 226(C).
    5. Junaid, Muhammad & Zhang, Qingyu & Cao, Mei & Luqman, Adeel, 2023. "Nexus between technology enabled supply chain dynamic capabilities, integration, resilience, and sustainable performance: An empirical examination of healthcare organizations," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    6. Lumineau, Fabrice & Jin, Jason Lu & Sheng, Shibin & Zhou, Kevin Zheng, 2022. "Asset specificity asymmetry and supplier opportunism in buyer–supplier exchanges," Journal of Business Research, Elsevier, vol. 149(C), pages 85-100.
    7. Acar, Yavuz & Atadeniz, Sukran Nilvana, 2015. "Comparison of integrated and local planning approaches for the supply network of a globally-dispersed enterprise," International Journal of Production Economics, Elsevier, vol. 167(C), pages 204-219.
    8. Can Saglam, Yesim & Yildiz Çankaya, Sibel & Golgeci, Ismail & Sezen, Bulent & Zaim, Selim, 2022. "The role of communication quality, relational commitment, and reciprocity in building supply chain resilience: A social exchange theory perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 167(C).
    9. Li Cui & Hao Wu & Lin Wu & Ajay Kumar & Kim Hua Tan, 2023. "Investigating the relationship between digital technologies, supply chain integration and firm resilience in the context of COVID-19," Annals of Operations Research, Springer, vol. 327(2), pages 825-853, August.
    10. Emilia Vann Yaroson & Soumyadeb Chowdhury & Sachin Kumar Mangla & Prasanta Kumar Dey, 2024. "Unearthing the interplay between organisational resources, knowledge and industry 4.0 analytical decision support tools to achieve sustainability and supply chain wellbeing," Annals of Operations Research, Springer, vol. 342(2), pages 1321-1368, November.
    11. Jingsi Zhang & Liangqun Qi, 2021. "Crisis Preparedness of Healthcare Manufacturing Firms during the COVID-19 Outbreak: Digitalization and Servitization," IJERPH, MDPI, vol. 18(10), pages 1-23, May.
    12. Shin, Nina & Park, Sangwook, 2021. "Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective," Journal of Business Research, Elsevier, vol. 122(C), pages 1-13.
    13. Rameshwar Dubey & David J. Bryde & Cyril Foropon & Gary Graham & Mihalis Giannakis & Deepa Bhatt Mishra, 2022. "Agility in humanitarian supply chain: an organizational information processing perspective and relational view," Annals of Operations Research, Springer, vol. 319(1), pages 559-579, December.
    14. Jianlan Zhong & Han Cheng & Fu Jia, 2024. "Supply chain resilience capability factors in agri-food supply chains," Operations Management Research, Springer, vol. 17(3), pages 850-868, September.
    15. Hotlan Siagian & Zeplin Jiwa Husada Tarigan & Ferry Jie, 2021. "Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era," Sustainability, MDPI, vol. 13(9), pages 1-19, April.
    16. Yanling Yang & Yanling Zheng & Guojie Xie & Yu Tian, 2022. "The Influence Mechanism of Strategic Partnership on Enterprise Performance: Exploring the Chain Mediating Role of Information Sharing and Supply Chain Flexibility," Sustainability, MDPI, vol. 14(8), pages 1-23, April.
    17. Li, Siyu & Huo, Baofeng & Han, Zhaojun, 2022. "A literature review towards theories and conceptual models of empirical studies on supply chain integration and performance," International Journal of Production Economics, Elsevier, vol. 250(C).
    18. Cai, Shaohan & Yang, Zhilin & Hu, Zuohao, 2009. "Exploring the governance mechanisms of quasi-integration in buyer-supplier relationships," Journal of Business Research, Elsevier, vol. 62(6), pages 660-666, June.
    19. Bart S. Vanneste & Douglas H. Frank, 2014. "Forgiveness in Vertical Relationships: Incentive and Termination Effects," Organization Science, INFORMS, vol. 25(6), pages 1807-1822, December.
    20. Hyun Jung Kim, 2017. "Information technology and firm performance: the role of supply chain integration," Operations Management Research, Springer, vol. 10(1), pages 1-9, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:15:p:9235-:d:873868. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.