IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i5p2892-d512407.html
   My bibliography  Save this article

Fulfilling External Stakeholders’ Demands—Enhancement Workplace Safety Using Fuzzy MCDM

Author

Listed:
  • Nikola Komatina

    (Department for Industrial Engineering, Faculty of Engineering, University of Kragujevac, 34000 Kragujevac, Serbia)

  • Marko Djapan

    (Department for Industrial Engineering, Faculty of Engineering, University of Kragujevac, 34000 Kragujevac, Serbia)

  • Igor Ristić

    (Department for Information Technologies, Faculty of Management, The University Union-Nikola Tesla, 11000 Belgrade, Serbia)

  • Aleksandar Aleksić

    (Department for Industrial Engineering, Faculty of Engineering, University of Kragujevac, 34000 Kragujevac, Serbia)

Abstract

Sustainable development and project stakeholder management indicate a business practice where an organization strives to fulfil the demands of the important stakeholders for the project’s success. If one company relies on subassembly parts from its supplier, then it might be considered that it has high interest for enhancing the business continuity of the supplier. This issue has become more complex during 2020 due to turbulent business conditions where the problem of the safety and health of workers during daily work has become one of main reasons for business vulnerability. Besides the above-mentioned, project stakeholders may have different demands. The implementation of the management actions that lead to the fulfilment of stakeholder demands (SDs), such as addressing ongoing issues, are almost always limited by the available budget. The contribution of this research is providing the input for determining the actions which should address the most important SDs. Those activities may be seen as part of the strategy for external stakeholder management and successful long-term relationship. The determination of the priorities of SDs is based on a fuzzy multicriteria optimization model with type-2 fuzzy sets.

Suggested Citation

  • Nikola Komatina & Marko Djapan & Igor Ristić & Aleksandar Aleksić, 2021. "Fulfilling External Stakeholders’ Demands—Enhancement Workplace Safety Using Fuzzy MCDM," Sustainability, MDPI, vol. 13(5), pages 1-21, March.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:5:p:2892-:d:512407
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/5/2892/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/5/2892/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Paula Santos Ceryno & Luiz Felipe Scavarda & Katja Klingebiel, 2015. "Supply chain risk: empirical research in the automotive industry," Journal of Risk Research, Taylor & Francis Journals, vol. 18(9), pages 1145-1164, October.
    2. Celik, Erkan & Bilisik, Ozge Nalan & Erdogan, Melike & Gumus, Alev Taskin & Baracli, Hayri, 2013. "An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 58(C), pages 28-51.
    3. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2004. "Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS," European Journal of Operational Research, Elsevier, vol. 156(2), pages 445-455, July.
    4. Albats, Ekaterina & Alexander, Allen & Mahdad, Maral & Miller, Kristel & Post, Ger, 2020. "Stakeholder management in SME open innovation: interdependences and strategic actions," Journal of Business Research, Elsevier, vol. 119(C), pages 291-301.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Aleksandar Aleksić & Danijela Tadić, 2023. "Industrial and Management Applications of Type-2 Multi-Attribute Decision-Making Techniques Extended with Type-2 Fuzzy Sets from 2013 to 2022," Mathematics, MDPI, vol. 11(10), pages 1-24, May.
    2. Aleksandar Aleksić & Snežana Nestić & Michael Huber & Nikolina Ljepava, 2022. "The Assessment of the Key Competences for Lifelong Learning—The Fuzzy Model Approach for Sustainable Education," Sustainability, MDPI, vol. 14(5), pages 1-15, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Celik, Erkan & Aydin, Nezir & Gumus, Alev Taskin, 2014. "A multiattribute customer satisfaction evaluation approach for rail transit network: A real case study for Istanbul, Turkey," Transport Policy, Elsevier, vol. 36(C), pages 283-293.
    2. Manik Chandra Das & Abanish Pandey & Arun Kumar Mahato & Rajnish Kumar Singh, 2019. "Comparative performance of electric vehicles using evaluation of mixed data," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 1067-1090, September.
    3. Yi Peng, 2015. "Regional earthquake vulnerability assessment using a combination of MCDM methods," Annals of Operations Research, Springer, vol. 234(1), pages 95-110, November.
    4. Zheng, Guozhong & Wang, Xiao, 2020. "The comprehensive evaluation of renewable energy system schemes in tourist resorts based on VIKOR method," Energy, Elsevier, vol. 193(C).
    5. Milad Zamanifar & Seyed Mohammad Seyedhoseyni, 2017. "Recovery planning model for roadways network after natural hazards," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 87(2), pages 699-716, June.
    6. Pedro Ponce & Citlaly Pérez & Aminah Robinson Fayek & Arturo Molina, 2022. "Solar Energy Implementation in Manufacturing Industry Using Multi-Criteria Decision-Making Fuzzy TOPSIS and S4 Framework," Energies, MDPI, vol. 15(23), pages 1-19, November.
    7. Wenyao Niu & Yuan Rong & Liying Yu & Lu Huang, 2022. "A Novel Hybrid Group Decision Making Approach Based on EDAS and Regret Theory under a Fermatean Cubic Fuzzy Environment," Mathematics, MDPI, vol. 10(17), pages 1-30, August.
    8. Lin, Zhibin & Vlachos, Ilias, 2018. "An advanced analytical framework for improving customer satisfaction: A case of air passengers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 185-195.
    9. Hisham Alidrisi, 2021. "An Innovative Job Evaluation Approach Using the VIKOR Algorithm," JRFM, MDPI, vol. 14(6), pages 1-19, June.
    10. Yang, Jun & Guo, Fang & Zhang, Min, 2017. "Optimal planning of swapping/charging station network with customer satisfaction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 174-197.
    11. Abbas Keramati & Fatemeh Shapouri, 2016. "Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches," Information Systems and e-Business Management, Springer, vol. 14(2), pages 217-251, May.
    12. Serafim Opricovic, 2009. "A Compromise Solution in Water Resources Planning," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 23(8), pages 1549-1561, June.
    13. María Pilar de la Cruz López & Juan José Cartelle Barros & Alfredo del Caño Gochi & Manuel Lara Coira, 2021. "New Approach for Managing Sustainability in Projects," Sustainability, MDPI, vol. 13(13), pages 1-27, June.
    14. Zheng Yuan & Baohua Wen & Cheng He & Jin Zhou & Zhonghua Zhou & Feng Xu, 2022. "Application of Multi-Criteria Decision-Making Analysis to Rural Spatial Sustainability Evaluation: A Systematic Review," IJERPH, MDPI, vol. 19(11), pages 1-31, May.
    15. Lupo, Toni, 2015. "Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 249-259.
    16. Alamoodi, A.H. & Zaidan, B.B. & Zaidan, A.A. & Albahri, O.S. & Chen, Juliana & Chyad, M.A. & Garfan, Salem & Aleesa, A.M., 2021. "Machine learning-based imputation soft computing approach for large missing scale and non-reference data imputation," Chaos, Solitons & Fractals, Elsevier, vol. 151(C).
    17. Villacreses, Geovanna & Gaona, Gabriel & Martínez-Gómez, Javier & Jijón, Diego Juan, 2017. "Wind farms suitability location using geographical information system (GIS), based on multi-criteria decision making (MCDM) methods: The case of continental Ecuador," Renewable Energy, Elsevier, vol. 109(C), pages 275-286.
    18. Sirirat Sae Lim & Hong Ngoc Nguyen & Chia-Li Lin, 2022. "Exploring the Development Strategies of Science Parks Using the Hybrid MCDM Approach," Sustainability, MDPI, vol. 14(7), pages 1-29, April.
    19. Manuel Casal-Guisande & Alberto Comesaña-Campos & Alejandro Pereira & José-Benito Bouza-Rodríguez & Jorge Cerqueiro-Pequeño, 2022. "A Decision-Making Methodology Based on Expert Systems Applied to Machining Tools Condition Monitoring," Mathematics, MDPI, vol. 10(3), pages 1-30, February.
    20. Zeynep Gamze Mert & Gülşen Akman, 2011. "The Profile of the Organized Industrial Zones in Kocaeli/TURKEY," ERSA conference papers ersa11p1137, European Regional Science Association.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:5:p:2892-:d:512407. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.