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The Relationship between BPR Strategy and Change Management for the Sustainable Implementation of ERP: An Information Orientation Perspective


  • Kwang O. Park

    () (Division of Business, Yeungnam University College, 170 Hyeonchung-ro, Nam-gu, Daegu 42415, Korea)


Enterprise resource planning (ERP) is an IT system that supports the business functions that firms adopt to gain advantages and development possibilities. However, some firms do not show positive financial performance after implementing ERP. Why is this the case? An ERP is an information system (IS) that brings about radical changes within organizations, changing both the IS environment and overall corporate business process, which may cause resistance from the organization’s members. Thus, change management is crucial, in operating a successful ERP, to addressing organizational changes after the adoption of ERP. The objective of this study was to examine the influence that the depth of business process reengineering (BPR) and change management have on ERP performances. To this end, KOSPI companies with more than a year of experience using ERP were analyzed using the structural equation method. This study confirmed mutual relationships between ERP success factors and its performance. In future research, it would be helpful to determine if companies with higher IT performances actually have better financial results.

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  • Kwang O. Park, 2018. "The Relationship between BPR Strategy and Change Management for the Sustainable Implementation of ERP: An Information Orientation Perspective," Sustainability, MDPI, Open Access Journal, vol. 10(9), pages 1-17, August.
  • Handle: RePEc:gam:jsusta:v:10:y:2018:i:9:p:3080-:d:166510

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    References listed on IDEAS

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    Cited by:

    1. Raul Oltra-Badenes & Hermenegildo Gil-Gomez & Vicente Guerola-Navarro & Pau Vicedo, 2019. "Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs," Sustainability, MDPI, Open Access Journal, vol. 11(16), pages 1-16, August.
    2. Anna Irimiás & Ariel Mitev, 2020. "Change Management, Digital Maturity, and Green Development: Are Successful Firms Leveraging on Sustainability?," Sustainability, MDPI, Open Access Journal, vol. 12(10), pages 1-13, May.
    3. Patricio Ramírez-Correa & Elizabeth E. Grandón & Jorge Alfaro-Pérez & Giselle Painén-Aravena, 2019. "Personality Types as Moderators of the Acceptance of Information Technologies in Organizations: A Multi-Group Analysis in PLS-SEM," Sustainability, MDPI, Open Access Journal, vol. 11(14), pages 1-15, July.
    4. Tetiana Vlasenko & Anatolii Hatsko & Tetiana Larina & Yevhen Hryn & Dalia Streimikiene & Tomas Balezentis, 2019. "Fuzzy Evaluation of Change Management Processes in the Context of Enterprise Sustainability," Sustainability, MDPI, Open Access Journal, vol. 11(22), pages 1-11, November.
    5. Arthur Jin Lin & Hai-Yen Chang, 2019. "Business Sustainability Performance Evaluation for Taiwanese Banks—A Hybrid Multiple-Criteria Decision-Making Approach," Sustainability, MDPI, Open Access Journal, vol. 11(8), pages 1-26, April.

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