IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i16p4380-d257221.html
   My bibliography  Save this article

Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs

Author

Listed:
  • Raul Oltra-Badenes

    () (Department of Business Organization, Universitat Politècnica de València, 46022 Valencia, Spain)

  • Hermenegildo Gil-Gomez

    () (Department of Business Organization, Universitat Politècnica de València, 46022 Valencia, Spain)

  • Vicente Guerola-Navarro

    () (Department of Business Organization, Universitat Politècnica de València, 46022 Valencia, Spain)

  • Pau Vicedo

    () (Department of Business Organization, Universitat Politècnica de València, 46022 Valencia, Spain)

Abstract

In today’s business environment, different factors make product return and product recovery increasingly more important in order to recover value and increase the company’s profitability. In such an environment, where sustainability concerns and awareness of environmental responsibility in industrial production has considerably grown, reverse logistics (RL) becomes more relevant and, thus, its correct management using suitable information systems (IS) is fundamental. Nevertheless, today’s IS in general, and in Enterprise Resources Planning (ERP) in particular, are developed based on conventional logistic processes that do not contemplate the specific characteristics of RL. The main objective of this work is to analyze the functional requirements of an IS to manage product recovery processes that serve as a guide to develop a suitable ERP for RL. The research methodology has been conducted with a qualitative approach, through which the main specific requirements that an IS must meet to manage RL have been stablished, and a data model for the development of solutions to the requirements identified in an ERP system has been proposed. For the development in the ERP it is recommended to start with the requirement of RBOM (Reverse Bill Of Materials) management, since it is the most complex development and has a greater relationship with the rest.

Suggested Citation

  • Raul Oltra-Badenes & Hermenegildo Gil-Gomez & Vicente Guerola-Navarro & Pau Vicedo, 2019. "Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs," Sustainability, MDPI, Open Access Journal, vol. 11(16), pages 1-16, August.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:16:p:4380-:d:257221
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/16/4380/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/11/16/4380/
    Download Restriction: no

    References listed on IDEAS

    as
    1. Stefan Hack & Christian Berg, 2014. "The Potential of IT for Corporate Sustainability," Sustainability, MDPI, Open Access Journal, vol. 6(7), pages 1-18, July.
    2. Muhammad Waqas & Qian-li Dong & Naveed Ahmad & Yuming Zhu & Muhammad Nadeem, 2018. "Critical Barriers to Implementation of Reverse Logistics in the Manufacturing Industry: A Case Study of a Developing Country," Sustainability, MDPI, Open Access Journal, vol. 10(11), pages 1-25, November.
    3. Fleischmann, Moritz & Bloemhof-Ruwaard, Jacqueline M. & Dekker, Rommert & van der Laan, Erwin & van Nunen, Jo A. E. E. & Van Wassenhove, Luk N., 1997. "Quantitative models for reverse logistics: A review," European Journal of Operational Research, Elsevier, vol. 103(1), pages 1-17, November.
    4. Maria-Lizbeth Uriarte-Miranda & Santiago-Omar Caballero-Morales & Jose-Luis Martinez-Flores & Patricia Cano-Olivos & Anastasia-Alexandrovna Akulova, 2018. "Reverse Logistic Strategy for the Management of Tire Waste in Mexico and Russia: Review and Conceptual Model," Sustainability, MDPI, Open Access Journal, vol. 10(10), pages 1-25, September.
    5. Wen-Hsien Tsai & Shu-Hui Lan & Cheng-Tsu Huang, 2019. "Activity-Based Standard Costing Product-Mix Decision in the Future Digital Era: Green Recycling Steel-Scrap Material for Steel Industry," Sustainability, MDPI, Open Access Journal, vol. 11(3), pages 1-30, February.
    6. Raffaele Isernia & Renato Passaro & Ivana Quinto & Antonio Thomas, 2019. "The Reverse Supply Chain of the E-Waste Management Processes in a Circular Economy Framework: Evidence from Italy," Sustainability, MDPI, Open Access Journal, vol. 11(8), pages 1-19, April.
    7. Kwang O. Park, 2018. "The Relationship between BPR Strategy and Change Management for the Sustainable Implementation of ERP: An Information Orientation Perspective," Sustainability, MDPI, Open Access Journal, vol. 10(9), pages 1-17, August.
    8. Michal Pohludka & Hana Stverkova & Beata Ślusarczyk, 2018. "Implementation and Unification of the ERP System in a Global Company as a Strategic Decision for Sustainable Entrepreneurship," Sustainability, MDPI, Open Access Journal, vol. 10(8), pages 1-16, August.
    9. Andrea Chiarini, 2014. "Strategies for Developing an Environmentally Sustainable Supply Chain: Differences Between Manufacturing and Service Sectors," Business Strategy and the Environment, Wiley Blackwell, vol. 23(7), pages 493-504, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammed Alkahtani & Aiman Ziout & Bashir Salah & Moath Alatefi & Abd Elatty E. Abd Elgawad & Ahmed Badwelan & Umar Syarif, 2021. "An Insight into Reverse Logistics with a Focus on Collection Systems," Sustainability, MDPI, Open Access Journal, vol. 13(2), pages 1-1, January.
    2. Justyna Patalas-Maliszewska & Hanna Łosyk, 2020. "An Approach to Assessing Sustainability in the Development of a Manufacturing Company," Sustainability, MDPI, Open Access Journal, vol. 12(21), pages 1-1, October.
    3. Tetiana Vlasenko & Anatolii Hatsko & Tetiana Larina & Yevhen Hryn & Dalia Streimikiene & Tomas Balezentis, 2019. "Fuzzy Evaluation of Change Management Processes in the Context of Enterprise Sustainability," Sustainability, MDPI, Open Access Journal, vol. 11(22), pages 1-11, November.
    4. Patricio Ramírez-Correa & Elizabeth E. Grandón & Jorge Alfaro-Pérez & Giselle Painén-Aravena, 2019. "Personality Types as Moderators of the Acceptance of Information Technologies in Organizations: A Multi-Group Analysis in PLS-SEM," Sustainability, MDPI, Open Access Journal, vol. 11(14), pages 1-15, July.
    5. Kumar, V.N.S.A. & Kumar, V. & Brady, M. & Garza-Reyes, Jose Arturo & Simpson, M., 2017. "Resolving forward-reverse logistics multi-period model using evolutionary algorithms," International Journal of Production Economics, Elsevier, vol. 183(PB), pages 458-469.
    6. Özceylan, Eren & Paksoy, Turan & Bektaş, Tolga, 2014. "Modeling and optimizing the integrated problem of closed-loop supply chain network design and disassembly line balancing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 61(C), pages 142-164.
    7. Niknejad, A. & Petrovic, D., 2014. "Optimisation of integrated reverse logistics networks with different product recovery routes," European Journal of Operational Research, Elsevier, vol. 238(1), pages 143-154.
    8. Metin Türkay & Öztürk Saraçoğlu & Mehmet Can Arslan, 2016. "Sustainability in Supply Chain Management: Aggregate Planning from Sustainability Perspective," PLOS ONE, Public Library of Science, vol. 11(1), pages 1-18, January.
    9. Teunter, Ruud H. & Vlachos, Dimitrios, 2002. "On the necessity of a disposal option for returned items that can be remanufactured," International Journal of Production Economics, Elsevier, vol. 75(3), pages 257-266, February.
    10. Inderfurth, Karl, 2004. "Optimal policies in hybrid manufacturing/remanufacturing systems with product substitution," International Journal of Production Economics, Elsevier, vol. 90(3), pages 325-343, August.
    11. De Giovanni, Pietro & Zaccour, Georges, 2014. "A two-period game of a closed-loop supply chain," European Journal of Operational Research, Elsevier, vol. 232(1), pages 22-40.
    12. de Brito, Marisa P. & Dekker, Rommert, 2003. "Modelling product returns in inventory control--exploring the validity of general assumptions," International Journal of Production Economics, Elsevier, vol. 81(1), pages 225-241, January.
    13. Gregory A. DeCroix & Jing-Sheng Song & Paul H. Zipkin, 2009. "Managing an Assemble-to-Order System with Returns," Manufacturing & Service Operations Management, INFORMS, vol. 11(1), pages 144-159, October.
    14. Brandenburg, Marcus & Govindan, Kannan & Sarkis, Joseph & Seuring, Stefan, 2014. "Quantitative models for sustainable supply chain management: Developments and directions," European Journal of Operational Research, Elsevier, vol. 233(2), pages 299-312.
    15. Roland Geyer & Luk N. Van Wassenhove & Atalay Atasu, 2007. "The Economics of Remanufacturing Under Limited Component Durability and Finite Product Life Cycles," Management Science, INFORMS, vol. 53(1), pages 88-100, January.
    16. Shenle Pan & Chao Chen & Ray Y. Zhong, 2015. "A crowdsourcing solution to collect e-commerce reverse flows in metropolitan areas," Post-Print hal-01148227, HAL.
    17. Deishin Lee, 2012. "Turning Waste into By-Product," Manufacturing & Service Operations Management, INFORMS, vol. 14(1), pages 115-127, January.
    18. S. Maryam Masoumi & Nima Kazemi & Salwa Hanim Abdul-Rashid, 2019. "Sustainable Supply Chain Management in the Automotive Industry: A Process-Oriented Review," Sustainability, MDPI, Open Access Journal, vol. 11(14), pages 1-30, July.
    19. Horațiu Vermeșan & Ancuța-Elena Tiuc & Marius Purcar, 2019. "Advanced Recovery Techniques for Waste Materials from IT and Telecommunication Equipment Printed Circuit Boards," Sustainability, MDPI, Open Access Journal, vol. 12(1), pages 1-1, December.
    20. Konstantaras, I. & Papachristos, S., 2007. "Optimal policy and holding cost stability regions in a periodic review inventory system with manufacturing and remanufacturing options," European Journal of Operational Research, Elsevier, vol. 178(2), pages 433-448, April.

    More about this item

    Keywords

    reverse logistics; ERP; product recovery; value recovery; information systems;
    All these keywords.

    JEL classification:

    • Q - Agricultural and Natural Resource Economics; Environmental and Ecological Economics
    • Q0 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - General
    • Q2 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Renewable Resources and Conservation
    • Q3 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Nonrenewable Resources and Conservation
    • Q5 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics
    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth
    • O13 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Agriculture; Natural Resources; Environment; Other Primary Products

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:16:p:4380-:d:257221. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (XML Conversion Team). General contact details of provider: https://www.mdpi.com/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.