IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i22p8542-d446793.html
   My bibliography  Save this article

Servant Leadership in a Social Religious Organization: An Analysis of Work Engagement, Authenticity, and Spirituality at Work

Author

Listed:
  • Mar Ortiz-Gómez

    (Financial Economics and Accounting Department, Universidad Loyola Andalucía, 14004 Córdoba, Spain)

  • Antonio Ariza-Montes

    (Social Matters Research Group, Universidad Loyola Andalucía, 14004 Córdoba, Spain)

  • Horacio Molina-Sánchez

    (Financial Economics and Accounting Department, Universidad Loyola Andalucía, 14004 Córdoba, Spain)

Abstract

Religious organizations represent a main part of the third sector and the social economy. Social faith-based institutions have some unique features that, in some respects, differentiate them from other entities, as they are characterized and defined not only by the services they provide, but also by how they provide them. It is part of their mission to convey the values that prevail in their institutional culture while developing their activities, being attractive to those workers who identify with their values. From this point of view, a key element of these entities’ success is that their employees feel identified with their work so that they are engaged in the institution and its values. The style of leadership exercised in such organizations is critical to fostering these attitudes and their long-term survival. This paper aims to study the link between perceived servant leadership by followers and work engagement, as well as the mediating role of authenticity and spirituality at work in this relationship. To this end, 270 workers from a Spanish Catholic organization in the social sector were surveyed. These data were processed by PLS (partial least squares). The results show that a servant leadership style by itself does not directly promote work engagement among employees of the target organization. The engagement of these workers comes through two mediating variables: authenticity and spirituality at work. This study covers a gap in the literature because although there are studies arguing that a strategy of servant leadership is critical to these organizations, to our knowledge, they do not finish demonstrating the fundamental roles that attitudes of authenticity and spirituality at work play in the perception of this type of leadership, achieving greater work engagement.

Suggested Citation

  • Mar Ortiz-Gómez & Antonio Ariza-Montes & Horacio Molina-Sánchez, 2020. "Servant Leadership in a Social Religious Organization: An Analysis of Work Engagement, Authenticity, and Spirituality at Work," IJERPH, MDPI, vol. 17(22), pages 1-21, November.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:22:p:8542-:d:446793
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/22/8542/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/17/22/8542/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Warren Reich & Ellen Kessel & Frank Bernieri, 2013. "Life Satisfaction and the Self: Structure, Content, and Function," Journal of Happiness Studies, Springer, vol. 14(1), pages 293-308, March.
    2. Ralph Bosch & Toon Taris, 2014. "Authenticity at Work: Development and Validation of an Individual Authenticity Measure at Work," Journal of Happiness Studies, Springer, vol. 15(1), pages 1-18, February.
    3. Mar Ortiz-Gómez & Gabriele Giorgi & Horacio Molina-Sánchez & Antonio Ariza-Montes, 2020. "Development and Validation of a Spanish Short Servant Leadership Survey (SSLS6-3F) among Spanish Workers in Religious Non-Profit Organizations," Sustainability, MDPI, vol. 12(9), pages 1-18, May.
    4. Sen Sendjaya & James C. Sarros & Joseph C. Santora, 2008. "Defining and Measuring Servant Leadership Behaviour in Organizations," Journal of Management Studies, Wiley Blackwell, vol. 45(2), pages 402-424, March.
    5. Sarstedt, Marko & Hair, Joseph F. & Ringle, Christian M. & Thiele, Kai O. & Gudergan, Siegfried P., 2016. "Estimation issues with PLS and CBSEM: Where the bias lies!," Journal of Business Research, Elsevier, vol. 69(10), pages 3998-4010.
    6. Evermann, Joerg & Tate, Mary, 2016. "Assessing the predictive performance of structural equation model estimators," Journal of Business Research, Elsevier, vol. 69(10), pages 4565-4582.
    7. Shmueli, Galit & Ray, Soumya & Velasquez Estrada, Juan Manuel & Chatla, Suneel Babu, 2016. "The elephant in the room: Predictive performance of PLS models," Journal of Business Research, Elsevier, vol. 69(10), pages 4552-4564.
    8. Rivkin, Wladislaw & Diestel, Stefan & Schmidt, Klaus-Helmut, 2014. "The positive relationship between servant leadership and employees’ psychological health: A multi-method approach," Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management, Rainer Hampp Verlag, vol. 28(1-2), pages 52-72.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Christian Nitzl & Wynne W. Chin, 2017. "The case of partial least squares (PLS) path modeling in managerial accounting research," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(2), pages 137-156, May.
    2. Joseph F. Hair & G. Tomas M. Hult & Christian M. Ringle & Marko Sarstedt & Kai Oliver Thiele, 2017. "Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 616-632, September.
    3. Hair, Joe F. & Howard, Matt C. & Nitzl, Christian, 2020. "Assessing measurement model quality in PLS-SEM using confirmatory composite analysis," Journal of Business Research, Elsevier, vol. 109(C), pages 101-110.
    4. Andrade-Valbuena, Nelson & Torres, Juan Pablo, 2018. "Technological reflectiveness from a managerial capability perspective," Technological Forecasting and Social Change, Elsevier, vol. 134(C), pages 84-97.
    5. Eva Mª Buitrago & Mª Ángeles Caraballo & José L. Roldán, 2019. "Do Tolerant Societies Demand Better Institutions?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 143(3), pages 1161-1184, June.
    6. Hair, Joseph F. & Astrachan, Claudia Binz & Moisescu, Ovidiu I. & Radomir, Lăcrămioara & Sarstedt, Marko & Vaithilingam, Santha & Ringle, Christian M., 2021. "Executing and interpreting applications of PLS-SEM: Updates for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 12(3).
    7. Pasquale Dolce & Vincenzo Esposito Vinzi & Natale Carlo Lauro, 2018. "Non-symmetrical composite-based path modeling," Advances in Data Analysis and Classification, Springer;German Classification Society - Gesellschaft für Klassifikation (GfKl);Japanese Classification Society (JCS);Classification and Data Analysis Group of the Italian Statistical Society (CLADAG);International Federation of Classification Societies (IFCS), vol. 12(3), pages 759-784, September.
    8. Ahrholdt, Dennis C. & Gudergan, Siegfried P. & Ringle, Christian M., 2019. "Enhancing loyalty: When improving consumer satisfaction and delight matters," Journal of Business Research, Elsevier, vol. 94(C), pages 18-27.
    9. Cabrera-Sánchez, Juan-Pedro & Villarejo-Ramos, à ngel F., 2020. "Acceptance and use of big data techniques in services companies," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    10. Carmen M. Felipe & José L. Roldán & Antonio L. Leal-Rodríguez, 2017. "Impact of Organizational Culture Values on Organizational Agility," Sustainability, MDPI, vol. 9(12), pages 1-23, December.
    11. Marko Sarstedt & Christian M Ringle & Jun-Hwa Cheah & Hiram Ting & Ovidiu I Moisescu & Lacramioara Radomir, 2020. "Structural model robustness checks in PLS-SEM," Tourism Economics, , vol. 26(4), pages 531-554, June.
    12. Yadgar Taha M. Hamakhan, 2020. "The effect of individual factors on user behaviour and the moderating role of trust: an empirical investigation of consumers’ acceptance of electronic banking in the Kurdistan Region of Iraq," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-29, December.
    13. Subero-Navarro, à urea & Pelegrín-Borondo, Jorge & Reinares-Lara, Eva & Olarte-Pascual, Cristina, 2022. "Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    14. Marko Sarstedt & Jun-Hwa Cheah, 2019. "Partial least squares structural equation modeling using SmartPLS: a software review," Journal of Marketing Analytics, Palgrave Macmillan, vol. 7(3), pages 196-202, September.
    15. Troiville, Julien & Hair, Joe F. & Cliquet, Gérard, 2019. "Definition, conceptualization and measurement of consumer-based retailer brand equity," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 73-84.
    16. Basco, Rodrigo & Hair, Joseph F. & Ringle, Christian M. & Sarstedt, Marko, 2022. "Advancing family business research through modeling nonlinear relationships: Comparing PLS-SEM and multiple regression," Journal of Family Business Strategy, Elsevier, vol. 13(3).
    17. Dell'Anno, Roberto & Pergolizzi, Antonio & Pittiglio, Rosanna & Reganati, Filippo, 2020. "Waste crime in Italian Regions: A Structural Equation Approach," Socio-Economic Planning Sciences, Elsevier, vol. 71(C).
    18. Abbasi, Ghazanfar A & Jagaveeran, Mahavithya & Goh, Yen-Nee & Tariq, Beenish, 2021. "The impact of type of content use on smartphone addiction and academic performance: Physical activity as moderator," Technology in Society, Elsevier, vol. 64(C).
    19. Ruiz-Palomino, Pablo & Yáñez-Araque, Benito & Jiménez-Estévez, Pedro & Gutiérrez-Broncano, Santiago, 2022. "Can servant leadership prevent hotel employee depression during the COVID-19 pandemic? A mediating and multigroup analysis," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    20. Ulpiano J. Vázquez-Martinez & Carlos Sanchís-Pedregosa & Antonio L. Leal-Rodríguez, 2019. "Is Gastronomy A Relevant Factor for Sustainable Tourism? An Empirical Analysis of Spain Country Brand," Sustainability, MDPI, vol. 11(9), pages 1-13, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:22:p:8542-:d:446793. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.