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Digital Accessibility as an Essential Element of an Inclusive Organization

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  • Ewa Krok

Abstract

Purpose: The article aims to validate the importance of enhancing digital accessibility in organizations from both business and social perspectives. Initially, it sets the context by discussing the legal aspects of digital accessibility. Design/Methodology/Approach: Following this, it reviews previous research to analyze the current state of digital accessibility in organizations. This analysis identifies the problems, difficulties, and challenges that companies face in this area, and formulates a business case for activities related to accessibility. Findings: The article concludes with recommendations, emphasizing the need to further increase awareness of digital accessibility. It also provides guidelines for organizations on actions that can enhance inclusivity. Practical Implications: This article delves into the critical issue of digital accessibility within the information society, emphasizing the need for equal access to digital content for people with disabilities. It highlights that digital accessibility is not only a legal obligation, particularly for public institutions, but also a matter of social responsibility and business ethics. Originality/Value: Recommendations that encourage companies to expand accessibility, driven by an increasingly compelling business case.

Suggested Citation

  • Ewa Krok, 2024. "Digital Accessibility as an Essential Element of an Inclusive Organization," European Research Studies Journal, European Research Studies Journal, vol. 0(Special A), pages 857-876.
    • Handle: RePEc:ers:journl:v:xxvii:y:2024:i:speciala:p:857-876
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    References listed on IDEAS

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    1. Scott E. Page, 2007. "Prologue to The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies," Introductory Chapters, in: The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies, Princeton University Press.
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    More about this item

    Keywords

    Digital accessibility; inclusiveness; information society; equality of access.;
    All these keywords.

    JEL classification:

    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • J14 - Labor and Demographic Economics - - Demographic Economics - - - Economics of the Elderly; Economics of the Handicapped; Non-Labor Market Discrimination
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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