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Human Resource Management for Increasing Employees’ Satisfaction and Enhancing Competitive Strengths

Author

Listed:
  • Sumarsid
  • Tri Erie Wardhani
  • Aripin

Abstract

Purpose: This study aims to discuss impacts of human resource management practice in efforts to achieve competitive strengths by means of employees’ mediation within the context of five-stars hotels in Jakarta. Design/Methodology/Approach: The study used a quantitative approach by examining the hypothesis and applying SEM structural equation modelings. The data is collected from 191 employees by way of questionnaires distributed to respondents from Tourism Sector, particularly, those five-stars hotels located in Jakarta. Finding: This study revealed a significant influence on competitive strength brought about by human resources practices. Yet, human resources management practice unlikely led to significant influence on employees’ job satisfaction. Whereas, satisfaction on work performance produced significant positive impacts on competitive strength. Furthermore, it was clear that human resource management practice unlikely mediated impacts of human resources practice on competitive strengths of the employees of five-stars hotels in Jakarta. Practical Implications: The results are interesting from the practical aspect to be applied for the improvement of the enterprise job satisfaction in the tourism sector. Originality/value: This paper examines job satisfaction when human resource practices increase competitive advantage.

Suggested Citation

  • Sumarsid & Tri Erie Wardhani & Aripin, 2020. "Human Resource Management for Increasing Employees’ Satisfaction and Enhancing Competitive Strengths," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 543-553.
    • Handle: RePEc:ers:ijebaa:v:viii:y:2020:i:3:p:543-553
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    References listed on IDEAS

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    1. Luftim CANIA, 2014. "The Impact of Strategic Human Resource Management on Organizational Performance," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(2), pages 373-383, December.
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    3. Cory Koedel & Jiaxi Li & Matthew G. Springer & Li Tan, 2016. "The Impact of Performance Ratings on Job Satisfaction for Public School Teachers," Working Papers 1617, Department of Economics, University of Missouri.
    4. Alex Coad & Mercedes Teruel, 2013. "Inter-firm rivalry and firm growth: is there any evidence of direct competition between firms?," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 22(2), pages 397-425, April.
    5. Eyasu Tamru Bekru & Amsale Cherie & Antehun Alemayehu Anjulo, 2017. "Job satisfaction and determinant factors among midwives working at health facilities in Addis Ababa city, Ethiopia," PLOS ONE, Public Library of Science, vol. 12(2), pages 1-16, February.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Competitive strengths; employees satisfaction; practice of human resources.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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