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Knowledge management and innovativeness: The role of organizational climate and structure


  • Chung-Jen Chen
  • Jing-Wen Huang
  • Yung-Chang Hsiao


Purpose - The purpose of this paper is to investigate the effects of organizational climate and structure on knowledge management and firm innovativeness from the social capital and social network perspectives. Design/methodology/approach - The empirical study employed a questionnaire approach. The sample for this study was drawn from the population of the top 5,000 Taiwanese firms listed in the yearbook published by the China Credit Information Service Incorporation. Regression analysis was used to test the hypotheses in a sample of 146 Taiwanese firms. Findings - The findings suggest that knowledge management is positively related to firm innovativeness. In addition, the effect of knowledge management on innovativeness is positively moderated by supportive climate and decentralized, integrated, and less formalized structure. The study also examines the effects of organizational climate and structure on knowledge management and the results indicate that innovative and supportive climate are positively related to knowledge management. When the organizational structure is less formalized, more decentralized and integrated, knowledge management is more enhanced. Practical implications - Firms need to be aware of the critical role of organizational structure and climate in the transition process of knowledge management to innovative products or services. Originality/value - This study contributes to the literature by investigating the relationships among organizational contexts of climate and structure, knowledge management, and firm innovativeness from the social capital and social network perspectives.

Suggested Citation

  • Chung-Jen Chen & Jing-Wen Huang & Yung-Chang Hsiao, 2010. "Knowledge management and innovativeness: The role of organizational climate and structure," International Journal of Manpower, Emerald Group Publishing, vol. 31(8), pages 848-870, November.
  • Handle: RePEc:eme:ijmpps:v:31:y:2010:i:8:p:848-870

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    References listed on IDEAS

    1. Autio, Erkko & Hameri, Ari-Pekka & Vuola, Olli, 2004. "A framework of industrial knowledge spillovers in big-science centers," Research Policy, Elsevier, vol. 33(1), pages 107-126, January.
    2. William G Egelhoff, 1991. "Information-Processing Theory and the Multinational Enterprise," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 22(3), pages 341-368, September.
    3. Germain, Richard, 1996. "The role of context and structure in radical and incremental logistics innovation adoption," Journal of Business Research, Elsevier, vol. 35(2), pages 117-127, February.
    4. Linda Argote & Bill McEvily & Ray Reagans, 2003. "Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes," Management Science, INFORMS, vol. 49(4), pages 571-582, April.
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    Cited by:

    1. Turulja Lejla & Bajgorić Nijaz, 2016. "Human Resources or Information Technology: What is More Important for Companies in the Digital Era?," Business Systems Research, De Gruyter Open, vol. 7(1), pages 35-45, March.
    2. Guadix, José & Carrillo-Castrillo, Jesús & Onieva, Luis & Lucena, David, 2015. "Strategies for psychosocial risk management in manufacturing," Journal of Business Research, Elsevier, vol. 68(7), pages 1475-1480.
    3. Lejla Turulja & Nijaz Bajgoric, 2016. "Innovation and information technology capability as antecedents of firms' success," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage:, vol. 14(2), pages 148-156.
    4. Anchalee Kokanuch & Khwanruedee Tuntrabundit, 2014. "Knowledge Sharing Capability and Organizational Performance: A Theoretical Perspective," Proceedings of International Academic Conferences 0201412, International Institute of Social and Economic Sciences.
    5. Yung-Chang Hsiao & Chung-Jen Chen & Shao-Chi Chang, 2011. "Knowledge management capacity and organizational performance: the social interaction view," International Journal of Manpower, Emerald Group Publishing, vol. 32(5/6), pages 645-660, August.
    6. Petra Koudelková & Petra Svobodová, 2014. "Knowledge creation and sharing as essential determinants of SMEs innovation," International Economics Letters, Transnational Press London, UK, vol. 3(1), pages 12-20, April.


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