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Performance Measurement in Retail Industry By Using A Multi-Criteria Decision Making Methods

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  • Nazli ERSOY

    (Kilis 7 Aralik \niversitesi)

Abstract

The retail industry is vital to the development of every countrys economy in terms of its contribution to the economy and positive effects on employment. Recently, performance measurement has become critical to this industry that constantly improves significantly. The aim of this study was to compare the retail firms performances between the years 2010 and 2014 measured with integrated MCDM (Multi Criteria Decision Making) techniques. For this purpose, 8 retail firms from the list of top 500 companies published by Fortune TURKEY were analyzed with the TOPSIS, MAUT and SAW methods using the eight financial ratios within the liquidity, leverage, profitability and activity indicators. At the end of the analysis, three different methods provided three different performance rankings.

Suggested Citation

  • Nazli ERSOY, 2017. "Performance Measurement in Retail Industry By Using A Multi-Criteria Decision Making Methods," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 17(4), pages 539-551.
    • Handle: RePEc:ege:journl:v:17:y:2017:i:4:p:539-551
    DOI: 10.21121/eab.2017431302
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    References listed on IDEAS

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    Cited by:

    1. Radojko LUKIC, 2022. "Analysis of Kosovo and Metohija Trade Performance," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(3), pages 379-391, October.
    2. Radojko Lukic & Blazenka Hadrovic Zekic, 2022. "Efficiency Analysis Of Trade Companies In Serbia Using The Aras Method," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 22, pages 105-119.
    3. Radojko LUKIC, 2023. "Analysis of the Trade Performance of the European Union and Serbia on the Base of FF-WASPAS and WASPAS Methods," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 24(2), pages 228-250, May.
    4. Radojko LUKIC, 2022. "Measurement and Analysis of the Dynamics of Financial Performance and Efficiency of Trade in Serbia Based on the DEA Super-Radial Model," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 23(5), pages 630-645, December.
    5. Lukic RADOJKO, 2021. "Analysis Of Trade Efficiency In Serbia Based On The Promethee Method," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(4), pages 19-30, December.
    6. Radojko Lukic, 2022. "Analysis of Productivity of Distribution Trade of Selective Countries of the European Union, Russia and Serbia Based on the OCRA Method," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 23(1), pages 65-79, March.
    7. Radojko LUKIĆ, 2023. "Measurement and Analysis of Dynamics of Financial Performance and Efficiency of Trade in Serbia Using Iftopsis and Topsis Methods," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 8(2), pages 201-219, June.
    8. Lukic Radojko, 2022. "Employee Costs Of Distribution Trade Of The European Union And Serbia," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(3), pages 60-76, September.
    9. Radojko LUKIC, 2021. "Application of MABAC Method in Evaluation of Sector Efficiency in Serbia," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 22(3), pages 400-418, July.
    10. Radojko LUKIC, 2022. "Analysis of Investment Efficiency of Distribution Trade of Selective Countries of the European Union and Serbia on the Basis of Trust Method," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 23(3), pages 382-399, July.
    11. Radojko LUKIC, 2021. "Application Of Electre Method In Performance Analysis Of Food Retailers In Serbia," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(3), pages 84-102, September.
    12. Lei-Yi Peng & Hong Xu & Jia Lu & Jian-Ji Luo & Hui-Hua Zhan, 2022. "An Integrated Approach with CLFPR-Based ANP and Fuzzy TOPSIS for Evaluating Business Performance of Rural Homestays: Study from China," Sustainability, MDPI, vol. 15(1), pages 1-24, December.

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