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Fostering unassisted off-hour deliveries: The role of incentives

Author

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  • Holguín-Veras, José
  • Wang, Xiaokun (Cara)
  • Sánchez-Díaz, Iván
  • Campbell, Shama
  • Hodge, Stacey D.
  • Jaller, Miguel
  • Wojtowicz, Jeffrey

Abstract

This paper describes the chief findings of research conducted to assess the willingness of receivers of supplies to accept unassisted off-hour deliveries (U-OHD), which are those conducted outside regular business hours and without the assistance of the receiving establishment staff. U-OHD have potential to increase economic competitiveness, reduce congestion, improve environmental conditions, enhance livability, and increase quality of life in urban areas. This study considers the role that public policy initiatives could play in fostering receivers’ acceptance of U-OHD by analyzing survey data collected from potential U-OHD adopters. The paper describes the survey conducted, performs descriptive analyses of the data, analyzes the respondents’ stated willingness to participate in unassisted off-hour deliveries, estimates discrete choice models to gain insight into receivers’ decision-making processes, and analyzes the effectiveness of alternative policy scenarios. It is found that a number of policy levers can foster U-OHD: (1) public sector provision of a one-time incentive, a public recognition program, and business support services; (2) carriers providing shipping discounts to receivers of U-OHD; and (3) the creation of a Trusted Vendor Certification Program.

Suggested Citation

  • Holguín-Veras, José & Wang, Xiaokun (Cara) & Sánchez-Díaz, Iván & Campbell, Shama & Hodge, Stacey D. & Jaller, Miguel & Wojtowicz, Jeffrey, 2017. "Fostering unassisted off-hour deliveries: The role of incentives," Transportation Research Part A: Policy and Practice, Elsevier, vol. 102(C), pages 172-187.
    • Handle: RePEc:eee:transa:v:102:y:2017:i:c:p:172-187
    DOI: 10.1016/j.tra.2017.04.005
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    References listed on IDEAS

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    Cited by:

    1. Holguín-Veras, José & Amaya Leal, Johanna & Sanchez-Diaz, Ivan & Browne, Michael & Wojtowicz, Jeffrey, 2020. "State of the art and practice of urban freight management Part II: Financial approaches, logistics, and demand management," Transportation Research Part A: Policy and Practice, Elsevier, vol. 137(C), pages 383-410.
    2. Holguín-Veras, José & Campbell, Shama & Kalahasthi, Lokesh & Wang, Cara, 2017. "Role and potential of a trusted vendor certification program to foster adoption of unassisted off-hour deliveries," Transportation Research Part A: Policy and Practice, Elsevier, vol. 102(C), pages 157-171.
    3. Leise K. Oliveira & Betty Barraza & Bruno V. Bertocini & Cassiano A. Isler & Dannúbia R. Pires & Ellen C. N. Madalon & Jéssica Lima & José G. V. Vieira & Leonardo H. Meira & Lilian S. F. P. Bracarense, 2018. "An Overview of Problems and Solutions for Urban Freight Transport in Brazilian Cities," Sustainability, MDPI, vol. 10(4), pages 1-14, April.
    4. Jaller, Miguel & Pineda, Leticia & Gueldas, Yasar & Alemi, Farzad & Otay, Irem, 2020. "Fostering the Use of Zero and Near Zero Emission Vehicles in Freight Operations," Institute of Transportation Studies, Working Paper Series qt64k579cv, Institute of Transportation Studies, UC Davis.
    5. Ramirez-Rios, Diana G. & Kalahasthi, Lokesh Kumar & Holguín-Veras, José, 2023. "On-street parking for freight, services, and e-commerce traffic in US cities: A simulation model incorporating demand and duration," Transportation Research Part A: Policy and Practice, Elsevier, vol. 169(C).
    6. Sánchez-Díaz, Iván, 2017. "Modeling urban freight generation: A study of commercial establishments’ freight needs," Transportation Research Part A: Policy and Practice, Elsevier, vol. 102(C), pages 3-17.
    7. Francesco Russo & Antonio Comi, 2020. "Investigating the Effects of City Logistics Measures on the Economy of the City," Sustainability, MDPI, vol. 12(4), pages 1-11, February.
    8. Boshuai Zhao & Juliang Zhang & Wenchao Wei, 2019. "Impact of Time Restriction and Logistics Sprawl on Urban Freight and Environment: The Case of Beijing Agricultural Freight," Sustainability, MDPI, vol. 11(13), pages 1-17, July.
    9. Caron, Benjamin & Holguín-Veras, José, 2022. "Receiver willingness to participate in off-hour service programs," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 171-191.
    10. Pedro A. P. Dias & Hugo Yoshizaki & Patricia Favero & Jose Geraldo Vidal Vieira, 2019. "Daytime or Overnight Deliveries? Perceptions of Drivers and Retailers in São Paulo City," Sustainability, MDPI, vol. 11(22), pages 1-16, November.
    11. Letnik, Tomislav & Marksel, Maršenka & Luppino, Giuseppe & Bardi, Andrea & Božičnik, Stane, 2018. "Review of policies and measures for sustainable and energy efficient urban transport," Energy, Elsevier, vol. 163(C), pages 245-257.
    12. Leise Kelli de Oliveira & Carla de Oliveira Leite Nascimento & Paulo Renato de Sousa & Paulo Tarso Vilela de Resende & Francisco Gildemir Ferreira da Silva, 2019. "Transport Service Provider Perception of Barriers and Urban Freight Policies in Brazil," Sustainability, MDPI, vol. 11(24), pages 1-17, December.
    13. Aljohani, Khalid & Thompson, Russell G., 2020. "Receivers-led delivery consolidation policy: Estimating the characteristics of the most interested businesses to participate," Research in Transportation Economics, Elsevier, vol. 80(C).
    14. Sears, Sean & Moataz, Mohamed & Ferguson, Mark & Razavi, Saiedeh & Páez, Antonio, 2022. "Perceived barriers to the movement of goods in Canada: A grounded theory investigation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 162(C), pages 27-45.

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