IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v186y2023ipbs0040162522006977.html
   My bibliography  Save this article

Accounting for cognitive time in activity-based costing: A technology for the management of digital economy

Author

Listed:
  • Pashkevich, Natallia
  • von Schéele, Fabian
  • Haftor, Darek M.

Abstract

Human cognitive time has become a key asset of the digital economy, yet we lack the means to manage it. In response to that need, we propose a technology to manage cognitive time in economic organizations. This technology is called cognitive time-driven activity-based costing (CTABC), and it extends the established time-driven activity-based costing technology. CTABC accounts for human agents' cognitive time and the fact that cognitive time typically does not equal physical clock time for a given economic activity. CTABC also unearths a hidden lever effect that leads to considerable economic inefficiencies. An illustration of the proposed CTABC shows the limitations of contemporary approaches to cost assessments, which ignore errors caused by workers' cognitive time estimation. This paper contributes to the literature on cost accounting technology and the future of the digital economy. Specifically, it enriches the literature on the problem of the accuracy of employees' time estimates.

Suggested Citation

  • Pashkevich, Natallia & von Schéele, Fabian & Haftor, Darek M., 2023. "Accounting for cognitive time in activity-based costing: A technology for the management of digital economy," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
  • Handle: RePEc:eee:tefoso:v:186:y:2023:i:pb:s0040162522006977
    DOI: 10.1016/j.techfore.2022.122176
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162522006977
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techfore.2022.122176?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. repec:eme:jaar00:jaar-11-2014-0120 is not listed on IDEAS
    2. S. Hoozee & W. Bruggeman, 2010. "Identifying operational improvements during the design process of a time-driven ABC system: The role of collective worker participation and leadership style," Post-Print hal-00679954, HAL.
    3. Janek Ratnatunga & Erwin Waldmann, 2010. "Transparent Costing: Has the emperor got clothes?," Accounting Forum, Taylor & Francis Journals, vol. 34(3-4), pages 196-210, September.
    4. von Schéele, Fabian & Haftor, Darek M. & Pashkevich, Natallia, 2019. "Cognitive time distortion as a hidden condition of worker productivity," Journal of Business Research, Elsevier, vol. 101(C), pages 591-596.
    5. Kristof Stouthuysen & Kevin Schierhout & Filip Roodhooft & Evelien Reusen, 2014. "Time-driven activity-based costing for public services," Public Money & Management, Taylor & Francis Journals, vol. 34(4), pages 289-296, July.
    6. Fabian von Schèele & Darek M. Haftor, 2014. "Cognitive Time Distortion on the Performance of Economic Organizations," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(1), pages 77-93, January.
    7. Luis Rubalcaba, 2007. "The New Service Economy," Books, Edward Elgar Publishing, number 3975.
    8. Francisco J. Buera & Joseph P. Kaboski, 2012. "The Rise of the Service Economy," American Economic Review, American Economic Association, vol. 102(6), pages 2540-2569, October.
    9. von Schéele, Fabian & Haftor, Darek M., 2018. "Temporal workload in economic organizations: A hidden non-linear condition of economic efficiency," Journal of Business Research, Elsevier, vol. 88(C), pages 415-420.
    10. Keel, George & Savage, Carl & Rafiq, Muhammad & Mazzocato, Pamela, 2017. "Time-driven activity-based costing in health care: A systematic review of the literature," Health Policy, Elsevier, vol. 121(7), pages 755-763.
    11. Falkinger, Josef, 2007. "Attention economies," Journal of Economic Theory, Elsevier, vol. 133(1), pages 266-294, March.
    12. S. Hoozée & W. Bruggeman, 2007. "Towards explaining cost estimation errors in time equation-based costing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 07/486, Ghent University, Faculty of Economics and Business Administration.
    13. Mary Ann Hofmann & Dwayne McSwain, 2013. "Financial disclosure management in the nonprofit sector: A framework for past and future research," Journal of Accounting Literature, Emerald Group Publishing Limited, vol. 32(1), pages 61-87, October.
    14. Hofmann, Mary Ann & McSwain, Dwayne, 2013. "Financial disclosure management in the nonprofit sector: A framework for past and future research," Journal of Accounting Literature, Elsevier, vol. 32(1), pages 61-87.
    15. von Schéele, Fabian & Haftor, Darek M. & Pashkevich, Natallia, 2020. "Cognitive time as a service price determinant: Hidden dynamics and price collapse," Journal of Business Research, Elsevier, vol. 112(C), pages 248-253.
    16. Georg Franck, 2002. "The scientific economy of attention: A novel approach to the collective rationality of science," Scientometrics, Springer;Akadémiai Kiadó, vol. 55(1), pages 3-26, September.
    17. Tom Fangyun Tan & Serguei Netessine, 2014. "When Does the Devil Make Work? An Empirical Study of the Impact of Workload on Worker Productivity," Management Science, INFORMS, vol. 60(6), pages 1574-1593, June.
    18. Elodie Allain & Claude Laurin, 2018. "Explaining implementation difficulties associated with activity-based costing through system uses," Journal of Applied Accounting Research, Emerald Group Publishing Limited, vol. 19(1), pages 181-198, February.
    19. Ratnatunga, Janek & Waldmann, Erwin, 2010. "Transparent Costing: Has the emperor got clothes?," Accounting forum, Elsevier, vol. 34(3), pages 196-210.
    20. repec:sen:rebelj:v:58:i:1:y:2013:p:31 is not listed on IDEAS
    21. Sven M. Laudien & Robin Pesch, 2019. "Understanding the influence of digitalization on service firm business model design: a qualitative-empirical analysis," Review of Managerial Science, Springer, vol. 13(3), pages 575-587, June.
    22. Michel Gervais & Yves Levant & Charles Ducrocq, 2010. "Time-Driven Activity-Based Costing (TDABC): An Initial Appraisal through a Longitudinal Case Study," Post-Print halshs-00555218, HAL.
    23. Vlora Berisha, 2017. "Strategic Management of Costs: A New Tool to Gain Competitive Advantage," Springer Proceedings in Business and Economics, in: Nicholas Tsounis & Aspasia Vlachvei (ed.), Advances in Applied Economic Research, chapter 0, pages 239-254, Springer.
    24. Erik Brynjolfsson & Brian Kahin (ed.), 2002. "Understanding the Digital Economy: Data, Tools, and Research," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262523302, December.
    25. Carlsson, Bo, 2004. "The Digital Economy: what is new and what is not?," Structural Change and Economic Dynamics, Elsevier, vol. 15(3), pages 245-264, September.
    26. repec:eme:jal000:j.acclit.2013.10.003 is not listed on IDEAS
    27. Giacomo Carli & Maurizio Canavari & Alessandro Grandi, 2014. "Introducing Activity-Based Costing in Farm Management: The Design of the FarmBO System," International Journal of Agricultural and Environmental Information Systems (IJAEIS), IGI Global, vol. 5(4), pages 69-84, October.
    28. Ashwin B. Ganorkar & Ramesh R. Lakhe & Kamalkishor N. Agrawal, 2020. "Productivity and profitability of process industry using TDABC: a case study," International Journal of Process Management and Benchmarking, Inderscience Enterprises Ltd, vol. 10(2), pages 240-260.
    29. Uyar, Ali & Kuzey, Cemil, 2016. "Does management accounting mediate the relationship between cost system design and performance?," Advances in accounting, Elsevier, vol. 35(C), pages 170-176.
    30. L. Siguenza-guzman & A. Van Den Abbeele & J. Vandewalle & H. Verhaaren & D. Cattrysse, 2013. "Recent Evolutions in Costing Systems: A Literature Review of Time-Driven Activity-Based Costing," Review of Business and Economic Literature, Intersentia, vol. 58(1), pages 34-65, March.
    31. Siriyama Kanthi Herath & Danture Wickramasinghe & M.W. Indrani, 2010. "A teaching case on implementing an activity-based costing system in a service firm: Lakhiru Insurance Company," International Journal of Managerial and Financial Accounting, Inderscience Enterprises Ltd, vol. 2(2), pages 177-195.
    32. Mahdi Javid & Mohammad Hadian & Hossein Ghaderi & Shahram Ghaffari & Masoud Salehi, 2016. "Application of the Activity-Based Costing Method for Unit-Cost Calculation in a Hospital," Global Journal of Health Science, Canadian Center of Science and Education, vol. 8(1), pages 165-165, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Karl Schuhmacher & Michael Burkert, 2022. "Time Is Relative: How Framing of Time Estimation Affects the Accuracy of Cost Information," Management Science, INFORMS, vol. 68(7), pages 5493-5513, July.
    2. von Schéele, Fabian & Haftor, Darek M. & Pashkevich, Natallia, 2020. "Cognitive time as a service price determinant: Hidden dynamics and price collapse," Journal of Business Research, Elsevier, vol. 112(C), pages 248-253.
    3. Wouters, Marc & Stecher, Julia, 2017. "Development of real-time product cost measurement: A case study in a medium-sized manufacturing company," International Journal of Production Economics, Elsevier, vol. 183(PA), pages 235-244.
    4. Morteza BAGHERPOUR, 2015. "Risky Time Driven Activity Based Costing in a Medical Center: A Development, Implementation and Simulation based Optimization Approach," The Journal of Accounting and Management, Danubius University of Galati, issue 2, pages 47-61, August.
    5. Dominic Cyr & Suzanne Landry & Anne Fortin, 2023. "Financial Disclosure Management by Charitable Organisations: A Conceptual and Operational Framework," Australian Accounting Review, CPA Australia, vol. 33(1), pages 46-65, March.
    6. Irfan, Erum & Ali, Yousaf & Sabir, Muhammad, 2022. "Analysing role of businesses’ investment in digital literacy: A case of Pakistan," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    7. Maria-Victòria Sánchez-Rebull & Angels Niñerola & Ana-Beatriz Hernández-Lara, 2023. "After 30 Years, What Has Happened to Activity-Based Costing? A Systematic Literature Review," SAGE Open, , vol. 13(2), pages 21582440231, June.
    8. Jacobs, Karel & Roman, Erin & Lambert, Jo & Moke, Lieven & Scheys, Lennart & Kesteloot, Katrien & Roodhooft, Filip & Cardoen, Brecht, 2022. "Variability drivers of treatment costs in hospitals: A systematic review," Health Policy, Elsevier, vol. 126(2), pages 75-86.
    9. Goyal, Krishna, 2021. "Taking Advantage of Digitalization in Economy and Innovation to Transform Modern Society," MPRA Paper 116540, University Library of Munich, Germany.
    10. Fabian Schéele & Darek M. Haftor & Natallia Pashkevich, 2022. "Predicting delays in service operations," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 211-226, June.
    11. Attilio Mucelli & Francesca Spigarelli & Dominique Lepore, 2018. "National Culture for a Participatory Time-driven Activity Based Costing: A Conceptual Framework and Research Agenda," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 9(2), pages 56-66, March.
    12. von Schéele, Fabian & Haftor, Darek M., 2018. "Temporal workload in economic organizations: A hidden non-linear condition of economic efficiency," Journal of Business Research, Elsevier, vol. 88(C), pages 415-420.
    13. Fan, Rui & Xu, Ke & Zhao, Jichang, 2018. "An agent-based model for emotion contagion and competition in online social media," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 495(C), pages 245-259.
    14. Lingzhang Kong & Jinye Li, 2022. "Digital Economy Development and Green Economic Efficiency: Evidence from Province-Level Empirical Data in China," Sustainability, MDPI, vol. 15(1), pages 1-26, December.
    15. Ulrich Witt & Christian Gross, 2020. "The rise of the “service economy” in the second half of the twentieth century and its energetic contingencies," Journal of Evolutionary Economics, Springer, vol. 30(2), pages 231-246, April.
    16. David Hémous & Morten Olsen, 2022. "The Rise of the Machines: Automation, Horizontal Innovation, and Income Inequality," American Economic Journal: Macroeconomics, American Economic Association, vol. 14(1), pages 179-223, January.
    17. Herrendorf, Berthold & Rogerson, Richard & Valentinyi, Ákos, 2014. "Growth and Structural Transformation," Handbook of Economic Growth, in: Philippe Aghion & Steven Durlauf (ed.), Handbook of Economic Growth, edition 1, volume 2, chapter 6, pages 855-941, Elsevier.
    18. Wuyts Celine & Loosveldt Geert, 2020. "Measurement of Interviewer Workload within the Survey and an Exploration of Workload Effects on Interviewers’ Field Efforts and Performance," Journal of Official Statistics, Sciendo, vol. 36(3), pages 561-588, September.
    19. Yao Zhao & Xuena Kong & Mahmood Ahmad & Zahoor Ahmed, 2023. "Digital Economy, Industrial Structure, and Environmental Quality: Assessing the Roles of Educational Investment, Green Innovation, and Economic Globalization," Sustainability, MDPI, vol. 15(3), pages 1-24, January.
    20. Marco Medici & S?ren Marcus Pedersen & Giacomo Carli & Maria Rita Tagliaventi, 2019. "Environmental Benefits of Precision Agriculture Adoption," Economia agro-alimentare, FrancoAngeli Editore, vol. 21(3), pages 637-656.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:186:y:2023:i:pb:s0040162522006977. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.