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Digital platformisation as public sector transformation strategy: A case of Ghana's paperless port

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  • Senyo, P.K.
  • Effah, John
  • Osabutey, Ellis L.C.

Abstract

Public sector organisations around the world are deploying digital platforms as part of their transformational strategy. However, prior research has predominantly focused on developed economies with stable institutional environments, while limited studies exist on less developed economies. Notwithstanding the digital divide, institutional voids, economic and development challenges facing less developed economies, digital platformisation as a strategy is fuelling technology leapfrogging in public sector transformation. Drawing on a case study of Ghana's paperless port digital transformation and the technology affordance theory, we address the research question: “How can digital platformisation facilitate public sector transformation?” Based on the findings and the technology affordance theory, this study develops a transformational affordance framework (TAF) and offers propositions on how digital platforms can enable public sector transformation.

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  • Senyo, P.K. & Effah, John & Osabutey, Ellis L.C., 2021. "Digital platformisation as public sector transformation strategy: A case of Ghana's paperless port," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    • Handle: RePEc:eee:tefoso:v:162:y:2021:i:c:s0040162520312130
    DOI: 10.1016/j.techfore.2020.120387
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    References listed on IDEAS

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    6. Donbesuur, Francis & Zahoor, Nadia & Al-Tabbaa, Omar & Adomako, Samuel & Tarba, Shlomo Y., 2023. "On the performance of platform-based international new ventures: The roles of non-market strategies and managerial competencies," Journal of International Management, Elsevier, vol. 29(2).
    7. Bootz, Jean-Philippe & Michel, Sophie & Pallud, Jessie & Monti, Régine, 2022. "Possible changes of Industry 4.0 in 2030 in the face of uberization: Results of a participatory and systemic foresight study," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    8. Strango, Cristina, 2021. "Does digitalisation in public services reduce tax evasion?," MPRA Paper 106856, University Library of Munich, Germany.
    9. Ahokangas, Petri & Matinmikko-Blue, Marja & Yrjölä, Seppo & Hämmäinen, Heikki, 2021. "Platform configurations for local and private 5G networks in complex industrial multi-stakeholder ecosystems," Telecommunications Policy, Elsevier, vol. 45(5).
    10. Zepu Zhang & Chen Sun & Jing Wang, 2023. "How Can the Digital Economy Promote the Integration of Rural Industries—Taking China as an Example," Agriculture, MDPI, vol. 13(10), pages 1-21, October.

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