IDEAS home Printed from https://ideas.repec.org/a/eee/spomar/v21y2018i2p176-188.html
   My bibliography  Save this article

Explaining attendance through the brand community triad: Integrating network theory and team identification

Author

Listed:
  • Katz, Matthew
  • Ward, Rose Marie
  • Heere, Bob

Abstract

In this study, the authors empirically test a model of sport behaviour that integrates both team identification and a network theory approach to understand attendance at intercollegiate ice hockey games. Grounded within the brand community triad, ego network data were collected among attendees to measure the fan-to-fan connections that constitute the horizontal relationships of brand community participants. Additionally, a multidimensional team identification measure was used to illustrate the vertical relationship between individual and team. Both measures were included in a structural equation model to test how both fan-to-fan and fan-team relationships explain attendance. The results from the model support the salience of both dimensions of the brand community triad, suggesting that understanding sport fan behaviour necessitates including both psychological and structural elements of behaviour. Future suggestions for extending the study of sport fans through structural networks are discussed.

Suggested Citation

  • Katz, Matthew & Ward, Rose Marie & Heere, Bob, 2018. "Explaining attendance through the brand community triad: Integrating network theory and team identification," Sport Management Review, Elsevier, vol. 21(2), pages 176-188.
  • Handle: RePEc:eee:spomar:v:21:y:2018:i:2:p:176-188
    DOI: 10.1016/j.smr.2017.06.004
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1441352317300451
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.smr.2017.06.004?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lock, Daniel J. & Funk, Daniel C., 2016. "The Multiple In-group Identity Framework," Sport Management Review, Elsevier, vol. 19(2), pages 85-96.
    2. Murray, Duncan & Howat, Gary, 2002. "The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre," Sport Management Review, Elsevier, vol. 5(1), pages 25-43, May.
    3. Graham Cuskelly & Tracy Taylor & Russell Hoye & Simon Darcy, 2006. "Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach," Sport Management Review, Taylor & Francis Journals, vol. 9(2), pages 141-163, May.
    4. Cuskelly, Graham & Taylor, Tracy & Hoye, Russell & Darcy, Simon, 2006. "Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach," Sport Management Review, Elsevier, vol. 9(2), pages 141-163, September.
    5. Matthew Katz & Bob Heere, 2015. "Empowerment within brand communities: Overcoming the Achilles’ Heel of scale-free networks," Sport Management Review, Taylor & Francis Journals, vol. 18(3), pages 370-383, July.
    6. Michael W. Browne & Robert Cudeck, 1992. "Alternative Ways of Assessing Model Fit," Sociological Methods & Research, , vol. 21(2), pages 230-258, November.
    7. Katz, Matthew & Heere, Bob, 2015. "Empowerment within brand communities: Overcoming the Achilles’ Heel of scale-free networks," Sport Management Review, Elsevier, vol. 18(3), pages 370-383.
    8. Carlson, Brad D. & Suter, Tracy A. & Brown, Tom J., 2008. "Social versus psychological brand community: The role of psychological sense of brand community," Journal of Business Research, Elsevier, vol. 61(4), pages 284-291, April.
    9. Holt, Douglas B, 1995. "How Consumers Consume: A Typology of Consumption Practices," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 22(1), pages 1-16, June.
    10. Bob Heere & Jeffrey D. James, 2007. "Stepping Outside the Lines: Developing a Multi-dimensional Team Identity Scale Based on Social Identity Theory," Sport Management Review, Taylor & Francis Journals, vol. 10(1), pages 65-91, January.
    11. Berkman, Lisa F. & Glass, Thomas & Brissette, Ian & Seeman, Teresa E., 2000. "From social integration to health: Durkheim in the new millennium," Social Science & Medicine, Elsevier, vol. 51(6), pages 843-857, September.
    12. Harry H. Kwon & Galen T. Trail & Dean S. Anderson, 2005. "Are Multiple Points of Attachment Necessary to Predict Cognitive, Affective, Conative, or Behavioral Loyalty?," Sport Management Review, Taylor & Francis Journals, vol. 8(3), pages 255-270, September.
    13. Kwon, Harry H. & Trail, Galen T. & Anderson, Dean S., 2005. "Are Multiple Points of Attachment Necessary to Predict Cognitive, Affective, Conative, or Behavioral Loyalty?," Sport Management Review, Elsevier, vol. 8(3), pages 255-270, November.
    14. Herminia Ibarra & Martin Kilduff & Wenpin Tsai, 2005. "Zooming In and Out: Connecting Individuals and Collectivities at the Frontiers of Organizational Network Research," Organization Science, INFORMS, vol. 16(4), pages 359-371, August.
    15. Duncan Murray & Gary Howat, 2002. "The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre," Sport Management Review, Taylor & Francis Journals, vol. 5(1), pages 25-43, January.
    16. Heere, Bob & James, Jeffrey D., 2007. "Stepping Outside the Lines: Developing a Multi-dimensional Team Identity Scale Based on Social Identity Theory," Sport Management Review, Elsevier, vol. 10(1), pages 65-91, May.
    17. Stephen P. Borgatti & Daniel S. Halgin, 2011. "On Network Theory," Organization Science, INFORMS, vol. 22(5), pages 1168-1181, October.
    18. Scott L. Thomas, 2000. "Ties That Bind," The Journal of Higher Education, Taylor & Francis Journals, vol. 71(5), pages 591-615, September.
    19. Daniel J. Lock & Daniel C. Funk, 2016. "The Multiple In-group Identity Framework," Sport Management Review, Taylor & Francis Journals, vol. 19(2), pages 85-96, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Adam R. Cocco & Matthew Katz & Marion E. Hambrick, 2021. "Co-Attendance Communities: A Multilevel Egocentric Network Analysis of American Soccer Supporters’ Groups," IJERPH, MDPI, vol. 18(14), pages 1-18, July.
    2. Haichuan Zhao, 2019. "Information Quality or Entities’ Interactivity? Understanding the Determinants of Social Network-Based Brand Community Participation," Future Internet, MDPI, vol. 11(4), pages 1-15, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Adam R. Cocco & Matthew Katz & Marion E. Hambrick, 2021. "Co-Attendance Communities: A Multilevel Egocentric Network Analysis of American Soccer Supporters’ Groups," IJERPH, MDPI, vol. 18(14), pages 1-18, July.
    2. Byon, Kevin K. & Zhang, James J. & Connaughton, Daniel P., 2010. "Dimensions of general market demand associated with professional team sports: Development of a scale," Sport Management Review, Elsevier, vol. 13(2), pages 142-157, May.
    3. Delia, Elizabeth B., 2017. "March sadness: Coping with fan identity threat," Sport Management Review, Elsevier, vol. 20(4), pages 408-421.
    4. Philip Turbutt, 2015. "Motivation, segmentation and the mega-tournament experience: a study of English Football Tourists at World Cup 2014," Birkbeck Sports Business Centre Working Papers 11, Birkbeck College, Department of Management.
    5. Shapiro, Stephen L. & Reams, Lamar & So, Kevin Kam Fung, 2019. "Is it worth the price? The role of perceived financial risk, identification, and perceived value in purchasing pay-per-view broadcasts of combat sports," Sport Management Review, Elsevier, vol. 22(2), pages 235-246.
    6. McDonald, Heath & Karg, Adam J. & Vocino, Andrea, 2013. "Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation," Sport Management Review, Elsevier, vol. 16(1), pages 41-53.
    7. Yoshida, Masayuki, 2017. "Consumer experience quality: A review and extension of the sport management literature," Sport Management Review, Elsevier, vol. 20(5), pages 427-442.
    8. Josef Welzmueller & Sascha L. Schmidt, 2024. "Consumer identification: an interdisciplinary review of the marketing and sport management literature and future research agenda," Management Review Quarterly, Springer, vol. 74(1), pages 439-485, February.
    9. Kim, Jeeyoon & Kim, Yukyoum & Kim, Daehwan, 2017. "Improving well-being through hedonic, eudaimonic, and social needs fulfillment in sport media consumption," Sport Management Review, Elsevier, vol. 20(3), pages 309-321.
    10. Lock, Daniel J. & Funk, Daniel C., 2016. "The Multiple In-group Identity Framework," Sport Management Review, Elsevier, vol. 19(2), pages 85-96.
    11. Delia, Elizabeth B. & James, Jeffrey D., 2018. "The meaning of team in team identification," Sport Management Review, Elsevier, vol. 21(4), pages 416-429.
    12. Anastasia Stathopoulou & Tommy Kweku Quansah & George Balabanis, 2022. "The Blinding Effects of Team Identification on Sports Corruption: Cross-Cultural Evidence from Sub-Saharan African Countries," Journal of Business Ethics, Springer, vol. 179(2), pages 511-529, August.
    13. Songhong Chen & Jian Ming Luo, 2023. "Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination," IJERPH, MDPI, vol. 20(5), pages 1-18, February.
    14. Daniel Martínez-Cevallos & Alejandra Proaño-Grijalva & Mario Alguacil & Daniel Duclos-Bastías & David Parra-Camacho, 2020. "Segmentation of Participants in a Sports Event Using Cluster Analysis," Sustainability, MDPI, vol. 12(14), pages 1-15, July.
    15. Yürük, Pınar & Akyol, Ayşe & Şimşek, Gülhayat Gölbaşı, 2017. "Analyzing the effects of social impacts of events on satisfaction and loyalty," Tourism Management, Elsevier, vol. 60(C), pages 367-378.
    16. Schlesinger, T. & Klenk, C. & Nagel, S., 2015. "How do sport clubs recruit volunteers? Analyzing and developing a typology of decision-making processes on recruiting volunteers in sport clubs," Sport Management Review, Elsevier, vol. 18(2), pages 193-206.
    17. Tanja Dmitrović & Vesna Žabkar, 2010. "Assessing Tourism Supply Quality Using Formative Indicators: Implications for Destination Management," Tourism Economics, , vol. 16(2), pages 405-425, June.
    18. Meesala, Appalayya & Paul, Justin, 2018. "Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 261-269.
    19. Farman Ullah & Yigang Wu & Khalid Mehmood & Fauzia Jabeen & Yaser Iftikhar & Ángel Acevedo-Duque & Ho Kwong Kwan, 2021. "Impact of Spectators’ Perceptions of Corporate Social Responsibility on Regional Attachment in Sports: Three-Wave Indirect Effects of Spectators’ Pride and Team Identification," Sustainability, MDPI, vol. 13(2), pages 1-14, January.
    20. Lamberto Zollo & Maria Carmen Laudano & Andrea Boccardi & Cristiano Ciappei, 2019. "From governance to organizational effectiveness: the role of organizational identity and volunteers’ commitment," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(1), pages 111-137, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:spomar:v:21:y:2018:i:2:p:176-188. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/716936/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.