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Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach

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Listed:
  • Cuskelly, Graham
  • Taylor, Tracy
  • Hoye, Russell
  • Darcy, Simon

Abstract

This study used a human resource management (HRM) approach to examine the efficacy of volunteer management practices in predicting perceived problems in volunteer retention. Participants were a sample of 375 Australian Rugby Union clubs from across the country. Confirmatory factor analysis was used to examine the properties of a hypothesised reflective measurement model with seven volunteer management constructs (planning, recruitment, screening, orientation, training and support, performance management, and recognition). The efficacy of volunteer management practices was tested using regression analysis.

Suggested Citation

  • Cuskelly, Graham & Taylor, Tracy & Hoye, Russell & Darcy, Simon, 2006. "Volunteer Management Practices and Volunteer Retention: A Human Resource Management Approach," Sport Management Review, Elsevier, vol. 9(2), pages 141-163, September.
    • Handle: RePEc:eee:spomar:v:9:y:2006:i:2:p:141-163
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    References listed on IDEAS

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    1. Tom Keenoy, 1999. "HRM as Hologram: A Polemic," Journal of Management Studies, Wiley Blackwell, vol. 36(1), pages 1-23, January.
    2. Jarvis, Cheryl Burke & MacKenzie, Scott B & Podsakoff, Philip M, 2003. "A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 30(2), pages 199-218, September.
    3. Doherty, Alison J., 1998. "Managing Our Human Resources: A Review of Organisational Behaviour in Sport," Sport Management Review, Elsevier, vol. 1(1), pages 1-24, November.
    4. Alison J. Doherty, 1998. "Managing Our Human Resources: A Review of Organisational Behaviour in Sport," Sport Management Review, Taylor & Francis Journals, vol. 1(1), pages 1-24, January.
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