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Investigating the linkages between service types and supplier relationships in servitized environments

Author

Listed:
  • Saccani, Nicola
  • Visintin, Filippo
  • Rapaccini, Mario

Abstract

Manufacturers undergoing servitization resort to an increased number of suppliers to deliver services. Although managing upstream relationships is particularly critical in servitized contexts, theory development on this topic is still at an early stage. This study analyses the linkages between the types of services that servitized manufacturers outsource and the relationships they establish with their suppliers.

Suggested Citation

  • Saccani, Nicola & Visintin, Filippo & Rapaccini, Mario, 2014. "Investigating the linkages between service types and supplier relationships in servitized environments," International Journal of Production Economics, Elsevier, vol. 149(C), pages 226-238.
  • Handle: RePEc:eee:proeco:v:149:y:2014:i:c:p:226-238
    DOI: 10.1016/j.ijpe.2013.10.001
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    References listed on IDEAS

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    Full references (including those not matched with items on IDEAS)

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