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Implications of organizational culture for supply chain disruption and restoration

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  • Dowty, Rachel A.
  • Wallace, William A.

Abstract

To manage supply chain disruptions, many diverse organizational cultures must work together to restore services and help ensure resiliency. We use a model of culture taken from social anthropology, economics and public management illustrated through two interorganizational cases of humanitarian supply chain disruption: the Federal Emergency Management Agency contracting with Universe Truck Lines to deliver ice after Hurricane Katrina, and the World Food Programme interacting with the Southern African Development Community to deliver maize after the floods of 2002. We illustrate ways in which a lack of understanding of cultural biases is one explanation for poor management of supply chain disruption and how this hypothesis can help direct future research.

Suggested Citation

  • Dowty, Rachel A. & Wallace, William A., 2010. "Implications of organizational culture for supply chain disruption and restoration," International Journal of Production Economics, Elsevier, vol. 126(1), pages 57-65, July.
    • Handle: RePEc:eee:proeco:v:126:y:2010:i:1:p:57-65
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    References listed on IDEAS

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    Cited by:

    1. Zanon, Lucas Gabriel & Marcelloni, Francesco & Gerolamo, Mateus Cecílio & Ribeiro Carpinetti, Luiz Cesar, 2021. "Exploring the relations between supply chain performance and organizational culture: A fuzzy grey group decision model," International Journal of Production Economics, Elsevier, vol. 233(C).
    2. Sony, Michael & Naik, Subhash, 2020. "Industry 4.0 integration with socio-technical systems theory: A systematic review and proposed theoretical model," Technology in Society, Elsevier, vol. 61(C).
    3. Patel, Pankaj C. & Tsionas, Mike G., 2022. "Cultural interconnectedness in supply chain networks and change in performance: An internal efficiency perspective," International Journal of Production Economics, Elsevier, vol. 243(C).
    4. Muhammad Shujaat Mubarik & Navaz Naghavi & Muhammad Faraz Mubarak, 2019. "Impact of Supplier Relational Capital on Supply Chain Performance in Pakistani Textile Industry," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 9(3), pages 318-328, March.
    5. Chakravarty, Amiya K., 2014. "Humanitarian relief chain: Rapid response under uncertainty," International Journal of Production Economics, Elsevier, vol. 151(C), pages 146-157.
    6. Severino, Romano & Vanni, Francesco & Viaggi, Davide, 2020. "Economics of culture and food in evolving agri-food systems and rural areas," Bio-based and Applied Economics Journal, Italian Association of Agricultural and Applied Economics (AIEAA), vol. 9(2), August.
    7. Wang Yuyan & Zhang Yuanyuan, 2016. "Decision-Making of an Integrated Supply Chain with Hybrid Sales Channels to Cope with Dual Cost Disruptions," Journal of Systems Science and Information, De Gruyter, vol. 4(1), pages 1-23, February.
    8. Antonio Zavala-Alcívar & María-José Verdecho & Juan-José Alfaro-Saiz, 2020. "A Conceptual Framework to Manage Resilience and Increase Sustainability in the Supply Chain," Sustainability, MDPI, vol. 12(16), pages 1-38, August.
    9. Colin E. Beech & Rachel A. Dowty & William A. Wallace, 2012. "The dynamics of organisational response: simulating cultural change," International Journal of Complexity in Leadership and Management, Inderscience Enterprises Ltd, vol. 2(1/2), pages 74-103.
    10. Chakravarty, Amiya K., 2011. "A contingent plan for disaster response," International Journal of Production Economics, Elsevier, vol. 134(1), pages 3-15, November.
    11. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Roubaud, David & Fosso Wamba, Samuel & Giannakis, Mihalis & Foropon, Cyril, 2019. "Big data analytics and organizational culture as complements to swift trust and collaborative performance in the humanitarian supply chain," International Journal of Production Economics, Elsevier, vol. 210(C), pages 120-136.
    12. Iana Shaheen & Arash Azadegan, 2020. "Friends or Colleagues? Communal and Exchange Relationships During stages of Humanitarian Relief," Production and Operations Management, Production and Operations Management Society, vol. 29(12), pages 2828-2850, December.
    13. Revilla, Elena & Sáenz, María Jesús, 2014. "Supply chain disruption management: Global convergence vs national specificity," Journal of Business Research, Elsevier, vol. 67(6), pages 1123-1135.

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