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Using MCDA-C to assess the organizational performance of industries operating at Brazilian maritime port terminals

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  • Longaray, André Andrade
  • Ensslin, Leonardo
  • Dutra, Ademar
  • Ensslin, Sandra
  • Brasil, Ricardo
  • Munhoz, Paulo

Abstract

This article describes the use of the constructivist multicriteria decision aid (MCDA-C) model as an intervention instrument, using a case study of a fertilizer industry located at a Brazilian maritime port terminal, with the goal of developing a customized performance evaluation model to help its management process. The sequence of steps created to develop the model occurred interactively through interviews with the decision maker. The developed model allowed the decision maker to incorporate the unique aspects of the company and environment, thereby widening the performance evaluation possibilities and enhancing organizational management.

Suggested Citation

  • Longaray, André Andrade & Ensslin, Leonardo & Dutra, Ademar & Ensslin, Sandra & Brasil, Ricardo & Munhoz, Paulo, 2019. "Using MCDA-C to assess the organizational performance of industries operating at Brazilian maritime port terminals," Operations Research Perspectives, Elsevier, vol. 6(C).
    • Handle: RePEc:eee:oprepe:v:6:y:2019:i:c:s2214716018301945
    DOI: 10.1016/j.orp.2019.100109
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    References listed on IDEAS

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    1. Sandra Rolim Ensslin & Leonardo Ensslin & Felipe Back & Rogério Tadeu de Oliveira Lacerda, 2013. "Improved decision aiding in human resource management," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 62(7), pages 735-757, September.
    2. Bana e Costa, Carlos A. & Ensslin, Leonardo & Correa, Emerson C. & Vansnick, Jean-Claude, 1999. "Decision Support Systems in action: Integrated application in a multicriteria decision aid process," European Journal of Operational Research, Elsevier, vol. 113(2), pages 315-335, March.
    3. Peter de Langen, 2004. "Governance in Seaport Clusters," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 6(2), pages 141-156, June.
    4. de Moraes, Luciano & Garcia, Renato & Ensslin, Leonardo & da Conceição, Mário José & de Carvalho, Stella Maris, 2010. "The multicriteria analysis for construction of benchmarkers to support the Clinical Engineering in the Healthcare Technology Management," European Journal of Operational Research, Elsevier, vol. 200(2), pages 607-615, January.
    5. Hercules Haralambides & Girish Gujar, 2012. "On balancing supply chain efficiency and environmental impacts: An eco-DEA model applied to the dry port sector of India," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 14(1), pages 122-137, March.
    6. Gonzalez, M. & Trujillo, L., 2007. "Efficiency measurement in the port industry: a survey of the empirical evidence," Working Papers 07/08, Department of Economics, City University London.
    7. Rogerio Tadeu de Oliveira Lacerda & Leonardo Ensslin & Sandra Rolim Ensslin, 2014. "Research opportunities in strategic management field: a performance measurement approach," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 15(2), pages 158-174.
    8. Carlos Pestana Barros, 2005. "Decomposing Growth in Portuguese Seaports: A Frontier Cost Approach," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 7(4), pages 297-315, December.
    9. Roy, Bernard, 2010. "Robustness in operational research and decision aiding: A multi-faceted issue," European Journal of Operational Research, Elsevier, vol. 200(3), pages 629-638, February.
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    Cited by:

    1. Andressa Schlickmann & Sandro César Bortoluzzi, 2023. "Environmental Education Performance Evaluation in a Higher Education Institution," Systemic Practice and Action Research, Springer, vol. 36(6), pages 935-965, December.

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