Measurement and optimization of robust stability of multiclass queueing networks: Applications in dynamic supply chains

Multiclass queueing networks are an essential tool for modeling and analyzing complex supply chains. Roughly speaking, stability of these networks implies that the total number of customers/jobs in the network remains bounded over time. In this context robustness characterizes the ability of a multiclass queueing network to remain stable, if the expected values of the interarrival and service times distributions are subject to uncertain shifts. A powerful starting point for the stability analysis of multiclass queueing networks is the associated fluid network. Based on the fluid network analysis we present a measure to quantify the robustness, which is indicated by a single number. This number will be called the stability radius. It represents the magnitude of the smallest shift of the expected value of the interarrival and/or service times distributions so that the associated fluid network looses the property of stability. The stability radius is a worst case measure and is a conceptual adaptation from the dynamical systems literature. Moreover, we provide a characterization of the shifts that destabilize the network. Based on these results, we formulate a mathematical program that minimizes the required network capacity, while ensuring a desired level of robustness towards shifts of the expected values of the interarrival times distributions. This approach provides a new view on long-term robust production capacity allocation in supply chains. The capabilities of our method are demonstrated using a real world supply chain.