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Raising the bar: The role of governance in performance assessments

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  • Pinto, Francisco Silva
  • Simões, Pedro
  • Marques, Rui Cunha

Abstract

On a worldwide basis, due to significant market failures in the water sector, there is a requirement to promote regulation. To attain balance in water sector's performance, bearing in mind the public interest, the use of performance assessment systems may become relevant to improve efficiency, mainly when utilities have public ownership. Here we posit the relevance of sunshine regulation and governance for quality of service improvements. For such purpose, an innovative performance assessment system, based on indicators, was proposed. We discuss its use in the Brazilian capital, Brasilia, particularly the role to be played by governance related indicators.

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  • Pinto, Francisco Silva & Simões, Pedro & Marques, Rui Cunha, 2017. "Raising the bar: The role of governance in performance assessments," Utilities Policy, Elsevier, vol. 49(C), pages 38-47.
    • Handle: RePEc:eee:juipol:v:49:y:2017:i:c:p:38-47
    DOI: 10.1016/j.jup.2017.09.001
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    2. Pereira, Miguel Alves & Vilarinho, Hermilio & D’Inverno, Giovanna & Camanho, Ana S., 2023. "A regulatory robust conditional approach to measuring the efficiency of wholesale water supply and wastewater treatment services," Utilities Policy, Elsevier, vol. 83(C).
    3. Shi, Zhen & She, Zhiyu & Chiu, Yung-ho & Qin, Shijiong & Zhang, Lina, 2021. "Assessment and improvement analysis of economic production, water pollution, and sewage treatment efficiency in China," Socio-Economic Planning Sciences, Elsevier, vol. 74(C).
    4. Gidion, Dickson K. & Hong, Jin & Adams, Magdalene Z.A. & Khoveyni, Mohammad, 2019. "Network DEA models for assessing urban water utility efficiency," Utilities Policy, Elsevier, vol. 57(C), pages 48-58.
    5. Shaoling Fu & Hua Liu & Kim Hua Tan & Yuanzhu Zhan & Yalan Ding & Wene Qi, 2018. "How Social Capital Affects the Quality Performance of Agricultural Products: Evidence from a Binary Perspective of China," Sustainability, MDPI, vol. 10(9), pages 1-15, August.
    6. Yue Hao & Seung Uk Choi, 2019. "Operating Performance of Chinese Online Shopping Companies: An Analysis Using DuPont Components," Sustainability, MDPI, vol. 11(13), pages 1-13, June.
    7. Thomas Bolognesi & Géraldine Pflieger, 2021. "In the shadow of sunshine regulation: Explaining disclosure biases," Regulation & Governance, John Wiley & Sons, vol. 15(1), pages 200-225, January.
    8. Pereira, Miguel Alves & Marques, Rui Cunha, 2022. "Is sunshine regulation the new prescription to brighten up public hospitals in Portugal?," Socio-Economic Planning Sciences, Elsevier, vol. 84(C).
    9. Silvia Cantele & Thomas A. Tsalis & Ioannis E. Nikolaou, 2018. "A New Framework for Assessing the Sustainability Reporting Disclosure of Water Utilities," Sustainability, MDPI, vol. 10(2), pages 1-12, February.
    10. José María Agudo-Valiente & Pilar Gargallo-Valero & Manuel Salvador-Figueras, 2019. "Perceptions of Final Beneficiaries about the Performance of Cross-sector Partnerships: A Case Study Applied to the 2008 Zaragoza International Exhibition on Water and Sustainable Development," Sustainability, MDPI, vol. 11(14), pages 1-20, July.

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