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Evaluating the institutional sustainability of an urban water utility: A conceptual framework and research directions

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  • Kayaga, Sam
  • Mugabi, Josses
  • Kingdom, William

Abstract

Institutional sustainability (IS) is critical to translating infrastructure investments into actual service delivery. This paper examines IS for urban water utilities, and how its progress could be tracked. Common conceptualisations of IS in extant literature were found inadequate from an evaluation stand point. We conceptualize IS as a capacity rather than a financial issue, and, consistent with a process-based approach, we propose a new evaluation tool – the water utility maturity (WUM) model – which is flexible and considers different levels of IS. The WUM model, which requires further validation/verification, was piloted in two water utilities in South Asia with positive feedback.

Suggested Citation

  • Kayaga, Sam & Mugabi, Josses & Kingdom, William, 2013. "Evaluating the institutional sustainability of an urban water utility: A conceptual framework and research directions," Utilities Policy, Elsevier, vol. 27(C), pages 15-27.
    • Handle: RePEc:eee:juipol:v:27:y:2013:i:c:p:15-27
    DOI: 10.1016/j.jup.2013.08.001
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    References listed on IDEAS

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    1. R. Maria Saleth & Ariel Dinar, 2004. "The Institutional Economics of Water," Books, Edward Elgar Publishing, number 3443.
    2. Claude Ménard (ed.), 2000. "Institutions, Contracts and Organizations," Books, Edward Elgar Publishing, number 1921.
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    4. Derick W. Brinkerhoff & Derick W. Brinkerhoff & Peter J. Morgan, 2010. "Capacity and capacity development: Coping with complexity," Public Administration & Development, Blackwell Publishing, vol. 30(1), pages 2-10, February.
    5. Deryck R. Brown, 1998. "Evaluating institutional sustainability in development programmes: beyond dollars and cents," Journal of International Development, John Wiley & Sons, Ltd., vol. 10(1), pages 55-69.
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    7. Stefanie Pfahl, 2005. "Institutional sustainability," International Journal of Sustainable Development, Inderscience Enterprises Ltd, vol. 8(1/2), pages 80-96.
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    Citations

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    Cited by:

    1. Cabrera Flamini, Andres & Schwartz, Klaas, 2025. "Meeting multiple mandates: The increasing complexity of water utility management," Utilities Policy, Elsevier, vol. 96(C).
    2. Kayaga, S.M. & Kingdom, W. & Jalakam, A., 2018. "Organisational design for improved performance of urban water utilities in developing countries," Utilities Policy, Elsevier, vol. 50(C), pages 49-59.
    3. Mosisa Teferi Timotewos & Matthias Barjenbruch, 2024. "Examining the Prospects of Residential Water Demand Management Policy Regulations in Ethiopia: Implications for Sustainable Water Resource Management," Sustainability, MDPI, vol. 16(13), pages 1-21, June.
    4. Chris Roberts & Joel Reynolds & Mary Jo Dolasinski, 2022. "Meta-Analysis of Tourism Sustainability Research: 2019–2021," Sustainability, MDPI, vol. 14(6), pages 1-18, March.
    5. Camos Daurella,Daniel & Estache,Antonio, 2017. "Regulating water and sanitation network services accounting for institutional and informational constraints," Policy Research Working Paper Series 8149, The World Bank.
    6. Gerhard Soppe & Nils Janson & Scarlett Piantini, 2018. "Water Utility Turnaround Framework [Cadre de redressement des compagnies des eaux]," World Bank Publications - Reports 30863, The World Bank Group.
    7. Dobbin, Kristin B. & Fencl, Amanda L., 2021. "Institutional diversity and safe drinking water provision in the United States," Utilities Policy, Elsevier, vol. 73(C).
    8. Surachman, Eko Nur & Perwitasari, Sevi Wening & Suhendra, Maman, 2022. "Stakeholder management mapping to improve public-private partnership success in emerging country water projects: Indonesia’s experience," Utilities Policy, Elsevier, vol. 78(C).

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