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Adoption of a service innovation in the business market: An empirical test of supply-side variables


  • Frambach, Ruud T.
  • Barkema, Harry G.
  • Nooteboom, Bart
  • Wedel, Michel


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  • Frambach, Ruud T. & Barkema, Harry G. & Nooteboom, Bart & Wedel, Michel, 1998. "Adoption of a service innovation in the business market: An empirical test of supply-side variables," Journal of Business Research, Elsevier, vol. 41(2), pages 161-174, February.
  • Handle: RePEc:eee:jbrese:v:41:y:1998:i:2:p:161-174

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    References listed on IDEAS

    1. Kamien,Morton I. & Schwartz,Nancy L., 1982. "Market Structure and Innovation," Cambridge Books, Cambridge University Press, number 9780521293853.
    2. Stoneman, P & Ireland, N J, 1983. "The Role of Supply Factors in the Diffusion of New Process Technology," Economic Journal, Royal Economic Society, vol. 93(369a), pages 66-78, Supplemen.
    3. Rao, Vithala R. & McLaughlin, Edward W., 1988. "Modeling the Decision to Add New Products by Channel Intermediaries," Working Papers 178699, Cornell University, Department of Applied Economics and Management.
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    Cited by:

    1. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.
    2. repec:spr:infosf:v:17:y:2015:i:5:d:10.1007_s10796-014-9484-7 is not listed on IDEAS
    3. Hoffmann, Antje & Herstatt, Cornelius, 2005. "Service provider - customer interactions: Key to success of innovative services," Working Papers 30, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    4. Jonathan Peillex & Loredana Ureche-Rangau, 2016. "Identifying the Determinants of the Decision to Create Socially Responsible Funds: An Empirical Investigation," Journal of Business Ethics, Springer, vol. 136(1), pages 101-117, June.
    5. van Everdingen, Y.M. & Wierenga, B., 2001. "Intra-Firm Adoption Decisions," ERIM Report Series Research in Management ERS-2001-21-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    6. Wang, Qiang & Zhao, Xiande & Voss, Chris, 2016. "Customer orientation and innovation: A comparative study of manufacturing and service firms," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 221-230.
    7. Salunke, Sandeep & Weerawardena, Jay & McColl-Kennedy, Janet R., 2013. "Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1085-1097.
    8. Narasimhaiah Gorla & Ananth Chiravuri & Ravi Chinta, 0. "Business-to-business e-commerce adoption: An empirical investigation of business factors," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    9. repec:eee:jbrese:v:83:y:2018:i:c:p:65-81 is not listed on IDEAS
    10. Paluch, Stefanie & Wünderlich, Nancy V., 2016. "Contrasting risk perceptions of technology-based service innovations in inter-organizational settings," Journal of Business Research, Elsevier, vol. 69(7), pages 2424-2431.
    11. Sandra Rothenberger, 2015. "Fairness through Transparency: The Influence of Price Transparency on Consumer Perceptions of Price Fairness," Working Papers CEB 15-008, ULB -- Universite Libre de Bruxelles.
    12. Van Lancker, Jonas & Mondelaers, Koen & Wauters, Erwin & Van Huylenbroeck, Guido, 2016. "The Organizational Innovation System: A systemic framework for radical innovation at the organizational level," Technovation, Elsevier, vol. 52, pages 40-50.
    13. Cho, Yoon C., 2011. "Analyzing online customer dissatisfaction toward perishable goods," Journal of Business Research, Elsevier, vol. 64(11), pages 1245-1250.
    14. repec:eee:joreco:v:15:y:2008:i:6:p:429-442 is not listed on IDEAS
    15. Sana Akbar Khan, 2017. "Consumer Innovation Adoption Stages and Determinants," Working Papers 03, Department of Management, Università Ca' Foscari Venezia.
    16. Arnoud Muizer & Richard Kerste, 2002. "Effective knowledge transfer to SMEs," Scales Research Reports B200202, EIM Business and Policy Research.
    17. Lucia-Palacios, Laura & Bordonaba-Juste, Victoria & Polo-Redondo, Yolanda & Grünhagen, Marko, 2014. "Technological opportunism effects on IT adoption, intra-firm diffusion and performance: Evidence from the U.S. and Spain," Journal of Business Research, Elsevier, vol. 67(6), pages 1178-1188.
    18. repec:spr:infosf:v:19:y:2017:i:3:d:10.1007_s10796-015-9616-8 is not listed on IDEAS
    19. Traore, Namatie & Rose, Antoine, 2003. "Determinants of biotechnology utilization by the Canadian industry," Research Policy, Elsevier, vol. 32(10), pages 1719-1735, December.
    20. repec:eee:joreco:v:30:y:2016:i:c:p:222-233 is not listed on IDEAS

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