IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v130y2021icp147-158.html

Which emotions make you healthier? The effects of sadness, embarrassment, and construal level on healthy behaviors

Author

Listed:
  • Herter, Márcia Maurer
  • Borges, Adilson
  • Pinto, Diego Costa

Abstract

Prior research provides inconsistent results for the effectiveness of emotions to foster healthful behaviors. Seeking to add clarity to the findings in this area, the current research examines the effects of specific emotions (sadness vs. embarrassment) on healthy behavioral intentions and the moderating role of construal level. Across four experimental studies, this research shows that specific emotions (sadness vs. embarrassment) differ on agency appraisals (Pilot Study) and affect consumers’ intentions regarding dieting (Study 1), effort(s) to quit smoking (Study 2), and physical activity (Study 3). Consistent with our theorizing, findings reveal that sadness (vs. embarrassment) increases consumers’ healthy behavioral intentions, driven by agency appraisals. Furthermore, construal level moderates the effects since abstract (vs. concrete) construal fosters more healthful behaviors when consumers feel embarrassed (vs. sad). Finally, this research makes important theoretical and practical contributions to the research on emotions, construal level, and health communication.

Suggested Citation

  • Herter, Márcia Maurer & Borges, Adilson & Pinto, Diego Costa, 2021. "Which emotions make you healthier? The effects of sadness, embarrassment, and construal level on healthy behaviors," Journal of Business Research, Elsevier, vol. 130(C), pages 147-158.
  • Handle: RePEc:eee:jbrese:v:130:y:2021:i:c:p:147-158
    DOI: 10.1016/j.jbusres.2021.03.016
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296321001685
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2021.03.016?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Hannah H. Chang & Michel Tuan Pham, 2013. "Affect as a Decision-Making System of the Present," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 40(1), pages 42-63.
    2. DaHee Han & Adam Duhachek & Nidhi Agrawal, 2014. "Emotions Shape Decisions through Construal Level: The Case of Guilt and Shame," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(4), pages 1047-1064.
    3. Karen Page Winterich & Kelly L. Haws, 2011. "Helpful Hopefulness: The Effect of Future Positive Emotions on Consumption," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 38(3), pages 505-524.
    4. Wu, Jinnan & Mei, Wenjuan & Liu, Lin & Ugrin, Joseph C., 2020. "The bright and dark sides of social cyberloafing: Effects on employee mental health in China," Journal of Business Research, Elsevier, vol. 112(C), pages 56-64.
    5. Nidhi Agrawal & Echo Wen Wan, 2009. "Regulating Risk or Risking Regulation? Construal Levels and Depletion Effects in the Processing of Health Messages," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 36(3), pages 448-462.
    6. Lawrence E. Williams & Randy Stein & Laura Galguera, 2014. "The Distinct Affective Consequences of Psychological Distance and Construal Level," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 40(6), pages 1123-1138.
    7. Aparna A. Labroo & Vanessa M. Patrick, 2009. "Psychological Distancing: Why Happiness Helps You See the Big Picture," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 35(5), pages 800-809, October.
    8. Pham, Michel Tuan, 1998. "Representativeness, Relevance, and the Use of Feelings in Decision Making," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 25(2), pages 144-159, September.
    9. Wan, Lisa C., 2013. "Culture's impact on consumer complaining responses to embarrassing service failure," Journal of Business Research, Elsevier, vol. 66(3), pages 298-305.
    10. Zeng, Juying & Caplliure-Giner, Eva-María & Adame-Sánchez, Consolación, 2019. "Individualized evaluation of health cost and health risks," Journal of Business Research, Elsevier, vol. 101(C), pages 828-835.
    11. Dahl, Darren W & Manchanda, Rajesh V & Argo, Jennifer J, 2001. "Embarrassment in Consumer Purchase: The Roles of Social Presence and Purchase Familiarity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 28(3), pages 473-481, December.
    12. Chowdhry, Nivriti & Winterich, Karen Page & Mittal, Vikas & Morales, Andrea C., 2015. "Not all negative emotions lead to concrete construal," International Journal of Research in Marketing, Elsevier, vol. 32(4), pages 428-430.
    13. Manoj Thomas & Claire I. Tsai, 2012. "Psychological Distance and Subjective Experience: How Distancing Reduces the Feeling of Difficulty," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(2), pages 324-340.
    14. DaHee Han & Adam Duhachek & Nidhi Agrawal, 2014. "Emotions Shape Decisions through Construal Level: The Case of Guilt and Shame," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(4), pages 1047-1064.
    15. DaHee Han & Adam Duhachek & Nidhi Agrawal, 2016. "Coping and Construal Level Matching Drives Health Message Effectiveness viaResponse Efficacy or Self-Efficacy Enhancement," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(3), pages 429-447.
    16. Tiedens, Larissa Z., 2001. "Anger and Advancement versus Sadness and Subjugation: The Effect of Negative Emotion Expressions on Social Status Conferral," Research Papers 1615, Stanford University, Graduate School of Business.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pedro Almeida & Paulo Rita & Diego Costa Pinto & Márcia Herter, 2024. "The power of facial expressions in branding: can emojis versus human faces shape emotional contagion and brand fun?," Journal of Brand Management, Palgrave Macmillan, vol. 31(5), pages 543-556, September.
    2. Li, Jiarui & Kang, Jiyun, 2025. "Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
    3. Wee-Kheng Tan & Po-Yen Chen, 2023. "Flash sales: how consumers’ emotional responses to negative word-of-mouth affect diagnosticity and purchase intentions," Service Business, Springer;Pan-Pacific Business Association, vol. 17(4), pages 1001-1024, December.
    4. Bi, Sheng & Li, Menglin, 2025. "The effect of stress on compliance with health-related advertising," Journal of Business Research, Elsevier, vol. 193(C).
    5. Joana Boesche Tomazelli & Simoni F. Rohden & Lélis Balestrin Espartel, 2024. "The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior," Service Business, Springer;Pan-Pacific Business Association, vol. 18(1), pages 133-159, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Poushneh, Atieh, 2021. "How close do we feel to virtual product to make a purchase decision? Impact of perceived proximity to virtual product and temporal purchase intention," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    2. Junzhou Zhang & Yuping Liu-Thompkins, 2024. "Personalized email marketing in loyalty programs: The role of multidimensional construal levels," Journal of the Academy of Marketing Science, Springer, vol. 52(1), pages 196-216, January.
    3. Septianto, Felix & Lee, Michael S.W., 2020. "Emotional responses to plastic waste: Matching image and message framing in encouraging consumers to reduce plastic consumption," Australasian marketing journal, Elsevier, vol. 28(1), pages 18-29.
    4. Felix Septianto & Billy Sung & Yuri Seo & Nursafwah Tugiman, 2018. "Proud volunteers: the role of self- and vicarious-pride in promoting volunteering," Marketing Letters, Springer, vol. 29(4), pages 501-519, December.
    5. Didi Alaoui, Mohamed & Valette-Florence, Pierre & Cova, Véronique, 2022. "How psychological distance shapes hedonic consumption: The moderating role of the need to justify," Journal of Business Research, Elsevier, vol. 146(C), pages 57-69.
    6. Saintives, Camille, 2020. "Guilt online vs. offline: What are its consequences on consumer behavior?," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    7. Park, Taehee & Yoo, Dongho, 2023. "Consumer perceptions of price increase by CSR: Focusing on construal level and consumer attribution," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 106(C).
    8. Fernando Santini & Wagner Junior Ladeira & Diego Costa Pinto & Márcia Maurer Herter & Claudio Hoffmann Sampaio & Barry J. Babin, 2020. "Customer engagement in social media: a framework and meta-analysis," Journal of the Academy of Marketing Science, Springer, vol. 48(6), pages 1211-1228, November.
    9. Lili Wang & Maferima Touré-Tillery & Ann L. McGill, 2023. "The effect of disease anthropomorphism on compliance with health recommendations," Journal of the Academy of Marketing Science, Springer, vol. 51(2), pages 266-285, March.
    10. Hu, Jihao & Xu, Zhengzheng & Wan, Lisa C. & Wu, Wei, 2025. "The unintended sustainable consequences of free upgrade: How unearned preferential treatment reduces sustainable behavior," Annals of Tourism Research, Elsevier, vol. 110(C).
    11. Banik, Shanta & Gao, Yongqiang & Rabbanee, Fazlul K., 2019. "Status demotion in hierarchical loyalty programs and its effects on switching: Identifying mediators and moderators in the Chinese context," Journal of Business Research, Elsevier, vol. 96(C), pages 125-134.
    12. Aydinli, Aylin & Gu, Yangjie & Pham, Michel Tuan, 2017. "An experience-utility explanation of the preference for larger assortments," International Journal of Research in Marketing, Elsevier, vol. 34(3), pages 746-760.
    13. Chan, Elisa K. & Wan, Lisa C. & Yi, Xiao (Shannon), 2022. "Smart technology vs. embarrassed human: The inhibiting effect of anticipated technology embarrassment," Annals of Tourism Research, Elsevier, vol. 97(C).
    14. Ying Ding & Hean Tat Keh, 2017. "Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level," Journal of the Academy of Marketing Science, Springer, vol. 45(6), pages 848-865, November.
    15. Célia Ramos & Ana Casado-Molina & José Peláez, 2017. "Measuring Air And Terrestrial Transport Company Reputation: Tourism Intangibles Expressed In The Digital Environment," Journal of Tourism, Sustainability and Well-being, CinTurs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 5(4), pages 443-462.
    16. TaeWoo Kim & Hyejin Lee & Michelle Yoosun Kim & SunAh Kim & Adam Duhachek, 2023. "AI increases unethical consumer behavior due to reduced anticipatory guilt," Journal of the Academy of Marketing Science, Springer, vol. 51(4), pages 785-801, July.
    17. Li, Fangxuan (Sam) & Su, Qianqian, 2024. "Influence of awe on tourism activity preferences," Annals of Tourism Research, Elsevier, vol. 107(C).
    18. Rashid Saeed, Muhammad & Khan, Huda & Lee, Richard & Lockshin, Larry & Bellman, Steven & Cohen, Justin & Yang, Song, 2024. "Construal level theory in advertising research: A systematic review and directions for future research," Journal of Business Research, Elsevier, vol. 183(C).
    19. Chan, Eugene Y. & Septianto, Felix, 2024. "Self-construals and health communications: The persuasive roles of guilt and shame," Journal of Business Research, Elsevier, vol. 170(C).
    20. David L. Alexander & Ashley Stadler Blank, 2018. "Besting the status quo: the effect of abstract versus concrete mindsets on emotional trade-off difficulty and avoidant coping behavior," Marketing Letters, Springer, vol. 29(3), pages 351-362, September.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:130:y:2021:i:c:p:147-158. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.