IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v68y2018icp198-213.html
   My bibliography  Save this article

An application of DEMATEL-ANP and PROMETHEE II approach for air traffic controllers’ workload stress problem: A case of Mactan Civil Aviation Authority of the Philippines

Author

Listed:
  • Bongo, Miriam F.
  • Alimpangog, Kissy Mae S.
  • Loar, Jennifer F.
  • Montefalcon, Jason A.
  • Ocampo, Lanndon A.

Abstract

In the general air transportation system, air traffic controllers play a key role in maintaining a safe, orderly, and expeditious flow of air traffic. The fulfillment of this role is hindered as the complexity of controllers' workload aggravates due to various stressors. It is, therefore, the intention of this paper to address controllers’ workload stress problem by identifying the main stressors and arrive at an outranking of probable measures which can be applied at the earliest hint of such issue. The synergy of DEMATEL-ANP and PROMETHEE II approach is implemented to illustrate the decision-problem in a case study at Mactan Civil Aviation Authority of the Philippines (CAAP). The results revealed that the stressors presenting a significant contribution to the evidence of workload stress are attributed to the operational responsibilities of controllers. It then followed that compartmentalization outranked the other alternatives in reducing workload stress.

Suggested Citation

  • Bongo, Miriam F. & Alimpangog, Kissy Mae S. & Loar, Jennifer F. & Montefalcon, Jason A. & Ocampo, Lanndon A., 2018. "An application of DEMATEL-ANP and PROMETHEE II approach for air traffic controllers’ workload stress problem: A case of Mactan Civil Aviation Authority of the Philippines," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 198-213.
    • Handle: RePEc:eee:jaitra:v:68:y:2018:i:c:p:198-213
    DOI: 10.1016/j.jairtraman.2017.10.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699717300613
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2017.10.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bertrand Mareschal & Jean Pierre Brans, 1994. "PROMCALC & GAIA: a new decision support system for multicriteria decision aid," ULB Institutional Repository 2013/9349, ULB -- Universite Libre de Bruxelles.
    2. Brans, Jean-Pierre, 1996. "The space of freedom of the decision maker modelling the human brain," European Journal of Operational Research, Elsevier, vol. 92(3), pages 593-602, August.
    3. Safaei Mohamadabadi, H. & Tichkowsky, G. & Kumar, A., 2009. "Development of a multi-criteria assessment model for ranking of renewable and non-renewable transportation fuel vehicles," Energy, Elsevier, vol. 34(1), pages 112-125.
    4. Subotic, Branka & Schuster, Wolfgang & Majumdar, Arnab & Ochieng, Washington, 2014. "Controller recovery from equipment failures in air traffic control: A framework for the quantitative assessment of the recovery context," Reliability Engineering and System Safety, Elsevier, vol. 132(C), pages 60-71.
    5. Bongo, Miriam F. & Ocampo, Lanndon A., 2017. "A hybrid fuzzy MCDM approach for mitigating airport congestion: A case in Ninoy Aquino International Airport," Journal of Air Transport Management, Elsevier, vol. 63(C), pages 1-16.
    6. Wanke, Peter & Barros, C.P. & Nwaogbe, Obioma R., 2016. "Assessing productive efficiency in Nigerian airports using Fuzzy-DEA," Transport Policy, Elsevier, vol. 49(C), pages 9-19.
    7. Hsu, Chao-Che & Liou, James J.H., 2013. "An outsourcing provider decision model for the airline industry," Journal of Air Transport Management, Elsevier, vol. 28(C), pages 40-46.
    8. Tobaruela, Gonzalo & Schuster, Wolfgang & Majumdar, Arnab & Ochieng, Washington Y. & Martinez, Luis & Hendrickx, Peter, 2014. "A method to estimate air traffic controller mental workload based on traffic clearances," Journal of Air Transport Management, Elsevier, vol. 39(C), pages 59-71.
    9. Mulliner, Emma & Malys, Naglis & Maliene, Vida, 2016. "Comparative analysis of MCDM methods for the assessment of sustainable housing affordability," Omega, Elsevier, vol. 59(PB), pages 146-156.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lizarralde, Rafael & Ganzarain, Jaione & Zubizarreta, Mikel, 2022. "Adaptation of the MIVES method for the strategic selection of new technologies at an R&D centre. Focus on the manufacturing sector," Technovation, Elsevier, vol. 115(C).
    2. Rafael Lizarralde & Jaione Ganzarain & Mikel Zubizarreta, 2020. "Assessment and Selection of Technologies for the Sustainable Development of an R&D Center," Sustainability, MDPI, vol. 12(23), pages 1-23, December.
    3. Huang, Chun-Nen & Liou, James J.H. & Lo, Huai-Wei & Chang, Fu-Jung, 2021. "Building an assessment model for measuring airport resilience," Journal of Air Transport Management, Elsevier, vol. 95(C).
    4. Witold Torbacki, 2021. "A Hybrid MCDM Model Combining DANP and PROMETHEE II Methods for the Assessment of Cybersecurity in Industry 4.0," Sustainability, MDPI, vol. 13(16), pages 1-35, August.
    5. Kirill Zhirkov & Maykel Verkuyten & Jeroen Weesie, 2013. "World Politics and Support for Terrorism within Muslim Populations: Evidence from Muslim Countries and Western Europe," HSE Working papers WP BRP 08/SOC/2013, National Research University Higher School of Economics.
    6. Zhou, Pengfei & Luo, Jie & Cheng, Fei & Yüksel, Serhat & Dinçer, Hasan, 2021. "Analysis of risk priorities for renewable energy investment projects using a hybrid IT2 hesitant fuzzy decision-making approach with alpha cuts," Energy, Elsevier, vol. 224(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Witold Torbacki, 2021. "A Hybrid MCDM Model Combining DANP and PROMETHEE II Methods for the Assessment of Cybersecurity in Industry 4.0," Sustainability, MDPI, vol. 13(16), pages 1-35, August.
    2. Brans, J. P. & Macharis, C. & Kunsch, P. L. & Chevalier, A. & Schwaninger, M., 1998. "Combining multicriteria decision aid and system dynamics for the control of socio-economic processes. An iterative real-time procedure," European Journal of Operational Research, Elsevier, vol. 109(2), pages 428-441, September.
    3. Behzadian, Majid & Kazemzadeh, R.B. & Albadvi, A. & Aghdasi, M., 2010. "PROMETHEE: A comprehensive literature review on methodologies and applications," European Journal of Operational Research, Elsevier, vol. 200(1), pages 198-215, January.
    4. Ishizaka, Alessio & Siraj, Sajid & Nemery, Philippe, 2016. "Which energy mix for the UK (United Kingdom)? An evolutive descriptive mapping with the integrated GAIA (graphical analysis for interactive aid)–AHP (analytic hierarchy process) visualization tool," Energy, Elsevier, vol. 95(C), pages 602-611.
    5. Edmundas Kazimieras Zavadskas & Fausto Cavallaro & Valentinas Podvezko & Ieva Ubarte & Arturas Kaklauskas, 2017. "MCDM Assessment of a Healthy and Safe Built Environment According to Sustainable Development Principles: A Practical Neighborhood Approach in Vilnius," Sustainability, MDPI, vol. 9(5), pages 1-30, April.
    6. María Carmen Carnero, 2020. "Waste Segregation FMEA Model Integrating Intuitionistic Fuzzy Set and the PAPRIKA Method," Mathematics, MDPI, vol. 8(8), pages 1-29, August.
    7. Al-Alawi, Baha M. & Coker, Alexander D., 2018. "Multi-criteria decision support system with negotiation process for vehicle technology selection," Energy, Elsevier, vol. 157(C), pages 278-296.
    8. Gómez-Limón, José A. & Gutiérrez-Martín, Carlos & Riesgo, Laura, 2016. "Modeling at farm level: Positive Multi-Attribute Utility Programming," Omega, Elsevier, vol. 65(C), pages 17-27.
    9. Laila Oubahman & Szabolcs Duleba, 2022. "A Comparative Analysis of Homogenous Groups’ Preferences by Using AIP and AIJ Group AHP-PROMETHEE Model," Sustainability, MDPI, vol. 14(10), pages 1-18, May.
    10. Gawlik Remigiusz & Głuszak Michał & Małkowska Agnieszka, 2017. "The Measurement of Housing Preferences in the Analytic Hierarchy Process," Folia Oeconomica Stetinensia, Sciendo, vol. 17(1), pages 31-43, June.
    11. Jaros³aw Brodny & Magdalena Tutak, 2023. "The level of implementing sustainable development goal "Industry, innovation and infrastructure" of Agenda 2030 in the European Union countries: Application of MCDM methods," Oeconomia Copernicana, Institute of Economic Research, vol. 14(1), pages 47-102, March.
    12. Albadvi, Amir & Chaharsooghi, S. Kamal & Esfahanipour, Akbar, 2007. "Decision making in stock trading: An application of PROMETHEE," European Journal of Operational Research, Elsevier, vol. 177(2), pages 673-683, March.
    13. Ying Zhou & Weiwei Li & Pingtao Yi & Chengju Gong, 2019. "Evaluation of City Sustainability from the Perspective of Behavioral Guidance," Sustainability, MDPI, vol. 11(23), pages 1-17, November.
    14. Audrius Čereška & Edmundas Kazimieras Zavadskas & Fausto Cavallaro & Valentinas Podvezko & Ina Tetsman & Irina Grinbergienė, 2016. "Sustainable Assessment of Aerosol Pollution Decrease Applying Multiple Attribute Decision-Making Methods," Sustainability, MDPI, vol. 8(7), pages 1-12, June.
    15. Roux, O. & Duvivier, D. & Dhaevers, V. & Meskens, N. & Artiba, A., 2008. "Multicriteria approach to rank scheduling strategies," International Journal of Production Economics, Elsevier, vol. 112(1), pages 192-201, March.
    16. Zhang, Yong & Yu, Yifeng & Zou, Bai, 2011. "Analyzing public awareness and acceptance of alternative fuel vehicles in China: The case of EV," Energy Policy, Elsevier, vol. 39(11), pages 7015-7024.
    17. Pedro Jose Gudiel Pineda & Chao-Che Hsu & James J. H. Liou & Huai-Wei Lo, 2018. "A Hybrid Model for Aircraft Type Determination Following Flight Cancellation," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 17(04), pages 1147-1172, July.
    18. Żółtaszek Agata & Pisarek Renata, 2016. "Effectiveness of National Airlines in Europe – the DEA Approach," Folia Oeconomica Stetinensia, Sciendo, vol. 16(2), pages 103-118, December.
    19. Brain, Isabel & Prieto, Joaquin, 2021. "Understanding changes in the geography of opportunity over time: the case of Santiago, Chile," LSE Research Online Documents on Economics 109915, London School of Economics and Political Science, LSE Library.
    20. Mohammad Rahman & Lena Jaumann & Nils Lerche & Fabian Renatus & Ann Buchs & Rudolf Gade & Jutta Geldermann & Martin Sauter, 2015. "Selection of the Best Inland Waterway Structure: A Multicriteria Decision Analysis Approach," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 29(8), pages 2733-2749, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:68:y:2018:i:c:p:198-213. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.