IDEAS home Printed from https://ideas.repec.org/
MyIDEAS: Login to save this article or follow this journal

Forecasting task-technology fit: The influence of individuals, systems and procedures on forecast performance

  • Smith, Carlo D.
  • Mentzer, John T.
Registered author(s):

    This study establishes and tests a theoretically-based model of forecasting practice. Forecasting Task-Technology Fit (FTTF) addresses the relationship between forecasting support systems, the procedures that guide forecast creation, and their fit with the capabilities of the forecasting support system user. An analysis of survey responses collected from 216 forecasting practitioners confirms a positive relationship between specific forecasting support system characteristics and the system user's perceptions of system quality and access. The results also support a positive relationship between the system user's perceptions of the quality of, and their access to, procedures that guide forecast creation and their perceptions of system quality and access. Finally, the results confirm a positive relationship between the user's assessment of system quality and access and a dependent variable measuring forecast performance.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL: http://www.sciencedirect.com/science/article/B6V92-4WY5BC7-1/2/dbba36d263235568298db1901920cabd
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by Elsevier in its journal International Journal of Forecasting.

    Volume (Year): 26 (2010)
    Issue (Month): 1 (January)
    Pages: 144-161

    as
    in new window

    Handle: RePEc:eee:intfor:v:26:y::i:1:p:144-161
    Contact details of provider: Web page: http://www.elsevier.com/locate/ijforecast

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

    as in new window
    1. Makridakis, Spyros, 1996. "Reply to comments on "Forecasting: its role and value for planning and strategy"," International Journal of Forecasting, Elsevier, vol. 12(4), pages 555-557, December.
    2. Makridakis, Spyros, 1996. "Forecasting: its role and value for planning and strategy," International Journal of Forecasting, Elsevier, vol. 12(4), pages 513-537, December.
    3. Schultz, Randall L., 1992. "Fundamental aspects of forecasting in organizations," International Journal of Forecasting, Elsevier, vol. 7(4), pages 409-411, March.
    4. Moon, Mark A. & Mentzer, John T. & Smith, Carlo D., 2003. "Conducting a sales forecasting audit," International Journal of Forecasting, Elsevier, vol. 19(1), pages 5-25.
    5. Fildes, Robert, 2006. "The forecasting journals and their contribution to forecasting research: Citation analysis and expert opinion," International Journal of Forecasting, Elsevier, vol. 22(3), pages 415-432.
    6. Davis, Donna F. & Mentzer, John T., 2007. "Organizational factors in sales forecasting management," International Journal of Forecasting, Elsevier, vol. 23(3), pages 475-495.
    7. Donna F. Davis & John T. Mentzer & Teresa M. Mccarthy & Susan L. Golicic, 2006. "The evolution of sales forecasting management: a 20-year longitudinal study of forecasting practices," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 25(5), pages 303-324.
    8. Dale L. Goodhue, 1995. "Understanding User Evaluations of Information Systems," Management Science, INFORMS, vol. 41(12), pages 1827-1844, December.
    9. Webby, Richard & O'Connor, Marcus & Edmundson, Bob, 2005. "Forecasting support systems for the incorporation of event information: An empirical investigation," International Journal of Forecasting, Elsevier, vol. 21(3), pages 411-423.
    10. Everette S. Gardner, 1990. "Evaluating Forecast Performance in an Inventory Control System," Management Science, INFORMS, vol. 36(4), pages 490-499, April.
    11. Winklhofer, Heidi & Diamantopoulos, Adamantios & Witt, Stephen F., 1996. "Forecasting practice: A review of the empirical literature and an agenda for future research," International Journal of Forecasting, Elsevier, vol. 12(2), pages 193-221, June.
    12. Goodwin, Paul & Fildes, Robert & Lawrence, Michael & Nikolopoulos, Konstantinos, 2007. "The process of using a forecasting support system," International Journal of Forecasting, Elsevier, vol. 23(3), pages 391-404.
    13. Lawrence, Michael, 2000. "What does it take to achieve adoption in sales forecasting?," International Journal of Forecasting, Elsevier, vol. 16(2), pages 147-148.
    14. Mentzer, John T. & Bienstock, Carol C. & Kahn, Kenneth B., 1999. "Benchmarking sales forecasting management," Business Horizons, Elsevier, vol. 42(3), pages 48-56.
    15. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    16. Scott Armstrong, J., 1988. "Research needs in forecasting," International Journal of Forecasting, Elsevier, vol. 4(3), pages 449-465.
    17. Winklhofer, Heidi & Diamantopoulos, Adamantios, 2003. "A model of export sales forecasting behavior and performance: development and testing," International Journal of Forecasting, Elsevier, vol. 19(2), pages 271-285.
    18. Kusters, Ulrich & McCullough, B.D. & Bell, Michael, 2006. "Forecasting software: Past, present and future," International Journal of Forecasting, Elsevier, vol. 22(3), pages 599-615.
    19. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer, vol. 16(3), pages 297-334, September.
    Full references (including those not matched with items on IDEAS)

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:eee:intfor:v:26:y::i:1:p:144-161. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.