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A multicultural study of biometric privacy concerns in a fire ground accountability crisis response system

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  • Carpenter, Darrell
  • Maasberg, Michele
  • Hicks, Chelsea
  • Chen, Xiaogang

Abstract

Biometric technology is rapidly gaining popularity as an access control mechanism in the workplace. In some instances, systems relying on biometric technology for access control have not been well received by employees. One potential reason for resistance may be perceived privacy issues associated with organizational collection and use of biometric data. This research draws on previous organizational information handling and procedural fairness literature to frame and examine these underlying privacy issues. Perceived accountability, perceived vulnerability, and distrust were distilled from the previous literature as the primary dimensions of employee privacy concerns related to biometric technology. This study assesses the effects of these privacy concerns, how they vary based on the cultural influences of Anglos and Hispanics.

Suggested Citation

  • Carpenter, Darrell & Maasberg, Michele & Hicks, Chelsea & Chen, Xiaogang, 2016. "A multicultural study of biometric privacy concerns in a fire ground accountability crisis response system," International Journal of Information Management, Elsevier, vol. 36(5), pages 735-747.
    • Handle: RePEc:eee:ininma:v:36:y:2016:i:5:p:735-747
    DOI: 10.1016/j.ijinfomgt.2016.02.013
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    References listed on IDEAS

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