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An Empirical Examination of the Concern for Information Privacy Instrument


  • Kathy A. Stewart

    () (College of Business Administration, Computer Information Systems Department, Georgia State University, Atlanta, Georgia 30302-4015)

  • Albert H. Segars

    () (The Kenan-Flagler Business School, The University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599)


The arrival of the “information age” holds great promise in terms of providing organizations with access to a wealth of information stores. However, the free exchange of electronic information also brings the threat of providing easy, and many times unwanted, access to personal information. Given the potential backlash of consumers, it is imperative that both researchers and practitioners understand the nature of consumers' concern for information privacy and accurately model the construct within evolving research and business contexts. Drawing upon a sample of 355 consumers and working within the framework of confirmatory factor analysis, this study examines the factor structure of the concern for information privacy (CFIP) instrument posited by Smith et al. (1996). Consistent with prior findings, the results suggest that each dimension of this instrument is reliable and distinct. However, the results also suggest that CFIP may be more parsimoniously represented as a higher-order factor structure rather than a correlated set of first-order factors. The implication of these results is that each dimension of CFIP as well as the supra dimension derived from the associations among dimensions are important in capturing CFIP and associating the construct to other important antecedents and consequences.

Suggested Citation

  • Kathy A. Stewart & Albert H. Segars, 2002. "An Empirical Examination of the Concern for Information Privacy Instrument," Information Systems Research, INFORMS, vol. 13(1), pages 36-49, March.
  • Handle: RePEc:inm:orisre:v:13:y:2002:i:1:p:36-49

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    References listed on IDEAS

    1. Mary J. Culnan & Pamela K. Armstrong, 1999. "Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation," Organization Science, INFORMS, vol. 10(1), pages 104-115, February.
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    Cited by:

    1. Morlok, Tina & Matt, Christian & Hess, Thomas, 2017. "Privatheitsforschung in den Wirtschaftswissenschaften: Entwicklung, Stand und Perspektiven," Working Papers 1/2017, University of Munich, Munich School of Management, Institute for Information Systems and New Media.
    2. repec:eee:joinma:v:37:y:2017:i:c:p:133-148 is not listed on IDEAS
    3. Verhagen, Tibert & Dolen, Willemijn van, 2007. "Explaining Online Purchase Intentions: A Multi-Channel Store Image Perspective," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    4. Heng Xu & Hock-Hai Teo & Bernard C. Y. Tan & Ritu Agarwal, 2012. "Research Note ---Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Information Systems Research, INFORMS, vol. 23(4), pages 1342-1363, December.
    5. Bruno Skrinjaric & Jelena Budak & Edo Rajh, 2018. "The Perceived Impact of Government Regulation in Reducing Online Privacy Concern," Working Papers 1803, The Institute of Economics, Zagreb.
    6. Il-Horn Hann & Kai-Lung Hui & Tom S. Lee & I.P.L. Png, 2003. "The Value of Online Information Privacy: An Empirical Investigation," Industrial Organization 0304001, University Library of Munich, Germany, revised 01 Apr 2003.
    7. repec:spr:infosf:v:20:y:2018:i:1:d:10.1007_s10796-016-9667-5 is not listed on IDEAS
    8. repec:eee:tefoso:v:125:y:2017:i:c:p:206-223 is not listed on IDEAS
    9. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 0. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    10. Jengchung Victor Chen & Hsing Kenneth Cheng & Hui-Ju Veronica Hsiao, 2016. "Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry," Service Science, INFORMS, vol. 8(1), pages 19-36, March.
    11. repec:spr:infosf:v:12:y:2010:i:2:d:10.1007_s10796-008-9067-6 is not listed on IDEAS
    12. repec:eee:jouret:v:93:y:2017:i:1:p:7-28 is not listed on IDEAS
    13. Zhenhui (Jack) Jiang & Cheng Suang Heng & Ben C. F. Choi, 2013. "Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions," Information Systems Research, INFORMS, vol. 24(3), pages 579-595, September.
    14. Verhagen, T., 2008. "Investigating the impact of C2C electronic marketplace quality on trust," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    15. Bruno Skrinjaric & Jelena Budak & Mateo Zokalj, 2017. "The Effect of Personality Traits on Online Privacy Concern," Working Papers 1702, The Institute of Economics, Zagreb.
    16. Naresh K. Malhotra & Sung S. Kim & James Agarwal, 2004. "Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model," Information Systems Research, INFORMS, vol. 15(4), pages 336-355, December.


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