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In the trenches: Making your work meetings a success

Author

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  • Romney, Alexander C.
  • Smith, Isaac H.
  • Okhuysen, Gerardo A.

Abstract

Managing meetings effectively is vital in the fast-paced, complex environment of the modern workplace. However, direct scholarly attention to work meetings is still limited, making an understanding of what makes meetings successful elusive. In this article, we examine the particulars of successful and unsuccessful meetings from a participant’s perspective. Employing a conceptual mapping approach, we analyze open-ended statements collected from meeting participants to identify three broad themes associated with meeting success: (1) participant learning and development; (2) the coordination of performance, including the creation of links between meeting episodes; (3) and the development of common understanding and alignment among attendees. By more fully taking these themes into account, managers can be better equipped to design, organize, and manage their work meetings successfully.

Suggested Citation

  • Romney, Alexander C. & Smith, Isaac H. & Okhuysen, Gerardo A., 2019. "In the trenches: Making your work meetings a success," Business Horizons, Elsevier, vol. 62(4), pages 459-471.
    • Handle: RePEc:eee:bushor:v:62:y:2019:i:4:p:459-471
    DOI: 10.1016/j.bushor.2019.02.003
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    References listed on IDEAS

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    1. Allen, Joseph A. & Lehmann-Willenbrock, Nale & Sands, Stephanie J., 2016. "Meetings as a positive boost? How and when meeting satisfaction impacts employee empowerment," Journal of Business Research, Elsevier, vol. 69(10), pages 4340-4347.
    2. Robert Anson & Robert Bostrom & Bayard Wynne, 1995. "An Experiment Assessing Group Support System and Facilitator Effects on Meeting Outcomes," Management Science, INFORMS, vol. 41(2), pages 189-208, February.
    3. Joseph A. Allen & Tammy Beck & Cliff W. Scott & Steven G. Rogelberg, 2014. "Understanding workplace meetings," Management Research Review, Emerald Group Publishing Limited, vol. 37(9), pages 791-814, August.
    4. Martin Kilduff & Jeffrey L. Funk & Ajay Mehra, 1997. "Engineering Identity in a Japanese Factory," Organization Science, INFORMS, vol. 8(6), pages 579-592, December.
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    Cited by:

    1. Aliman, Dorothea Nilusha & Hennig-Thurau, Thorsten & Henke, André, 2025. "Navigating the enterprise metaverse: How virtual reality affects business agility and meeting outcomes," Business Horizons, Elsevier, vol. 68(5), pages 575-588.
    2. Carradini, Stephen & Getchell, Kristen & Cardon, Peter & Fleischmann, Carolin & Aritz, Jolanta & Stapp, James, 2024. "Evidence-based recommendations for recorded-meetings policies," Business Horizons, Elsevier, vol. 67(1), pages 83-92.
    3. Romney, Alexander C. & Allen, Joseph A. & Heydarifard, Zahra, 2025. "Meeting load paradox: Balancing the benefits and burdens of work meetings," Business Horizons, Elsevier, vol. 68(1), pages 33-43.

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