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Optimising Zambia Railways’ Operations Amid Infrastructure and Workforce Challenges

Author

Listed:
  • Kingfred Chanda

    (University of Zambia)

  • Erastus Mishengu Mwanaumo

    (University of Zambia)

  • Chikusela Sikazwe

    (University of Zambia)

Abstract

This study investigates operational challenges and optimisation strategies in heavy and bulk cargo transportation at Zambia Railways Limited. Using a mixed-methods approach, the research examines the influence of infrastructure quality, technological capability, and workforce capacity on operational performance. Findings reveal persistent inefficiencies arising from deteriorating infrastructure, outdated rolling stock, limited staff training, and weak coordination, with statistically significant associations between these factors and performance. The study recommends strategic infrastructure rehabilitation, adoption of digital and predictive maintenance technologies, continuous workforce development, and strengthened institutional partnerships to enhance operational efficiency and regional competitiveness.

Suggested Citation

  • Kingfred Chanda & Erastus Mishengu Mwanaumo & Chikusela Sikazwe, 2026. "Optimising Zambia Railways’ Operations Amid Infrastructure and Workforce Challenges," African Journal of Commercial Studies, African Journal of Commercial Studies, vol. 7(1).
    • Handle: RePEc:cwk:ajocsk:2026-01
    DOI: 10.59413/ajocs/v7.i1.1
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    JEL classification:

    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
    • L92 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Railroads and Other Surface Transportation
    • O22 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy - - - Project Analysis

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