IDEAS home Printed from https://ideas.repec.org/a/cbu/jrnlec/y2024v6iip219-227.html

Consumer Behavior Towards New Financial Technologies: An Analysis Of The Adoption Of Digital Banking Services

Author

Listed:
  • NIOATA (CHIREAC) ROXANA-MIHAELA

    (UNIVERSITY OF CRAIOVA, DOCTORAL SCHOOL OF ECONOMIC SCIENCES EUGENIU CARADA, CRAIOVA, ROMANIA)

Abstract

This paper examines the determinants of digital banking adoption in light of rapidly evolving technologies and their impact on consumers' financial behavior. The study explores how risk perception, trust in digital security, familiarity with technology and convenience preferences influence the decision to use online or mobile banking solutions. Also discussed are relevant theoretical models, such as the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Acceptance Model (TAM), which help to explain the factors that influence adoption intentions of new financial technologies.

Suggested Citation

  • Nioata (Chireac) Roxana-Mihaela, 2024. "Consumer Behavior Towards New Financial Technologies: An Analysis Of The Adoption Of Digital Banking Services," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 6, pages 219-227, December.
  • Handle: RePEc:cbu:jrnlec:y:2024:v:6ii:p:219-227
    as

    Download full text from publisher

    File URL: https://www.utgjiu.ro/revista/ec/pdf/2024-06,%20Volumul%20II/25_Nioata.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lee, In & Shin, Yong Jae, 2018. "Fintech: Ecosystem, business models, investment decisions, and challenges," Business Horizons, Elsevier, vol. 61(1), pages 35-46.
    2. Thomas Philippon, 2016. "The FinTech Opportunity," NBER Working Papers 22476, National Bureau of Economic Research, Inc.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alaassar, Ahmad & Mention, Anne-Laure & Aas, Tor Helge, 2021. "Exploring a new incubation model for FinTechs: Regulatory sandboxes," Technovation, Elsevier, vol. 103(C).
    2. Ahmad Alaassar & Anne-Laure Mention & Tor Helge Aas, 2022. "Ecosystem dynamics: exploring the interplay within fintech entrepreneurial ecosystems," Small Business Economics, Springer, vol. 58(4), pages 2157-2182, April.
    3. Xueru Chen & Xiaoji Hu & Shenglin Ben, 2021. "How do reputation, structure design and FinTech ecosystem affect the net cash inflow of P2P lending platforms? Evidence from China," Electronic Commerce Research, Springer, vol. 21(4), pages 1055-1082, December.
    4. Huang, Shuo, 2022. "Does FinTech improve the investment efficiency of enterprises? Evidence from China’s small and medium-sized enterprises," Economic Analysis and Policy, Elsevier, vol. 74(C), pages 571-586.
    5. Annalisa Croce & Elisa Ughetto & Andrea Fronzetti Colladon, 2025. "Investment strategies of bank-affiliated and independent venture capitalists: a focus on innovation in the fintech sector in the wake of the global financial crisis," Review of Managerial Science, Springer, vol. 19(10), pages 2969-3012, October.
    6. Yong Jae Shin & Yongrok Choi, 2019. "Feasibility of the Fintech Industry as an Innovation Platform for Sustainable Economic Growth in Korea," Sustainability, MDPI, vol. 11(19), pages 1-21, September.
    7. Polasik, Michał & Huterska, Agnieszka & Iftikhar, Rehan & Mikula, Štěpán, 2020. "The impact of Payment Services Directive 2 on the PayTech sector development in Europe," Journal of Economic Behavior & Organization, Elsevier, vol. 178(C), pages 385-401.
    8. Koranteng, Barbara & You, Kefei, 2024. "Fintech and financial stability: Evidence from spatial analysis for 25 countries," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 93(C).
    9. Mohd Afjal, 2023. "Bridging the financial divide: a bibliometric analysis on the role of digital financial services within FinTech in enhancing financial inclusion and economic development," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-27, December.
    10. Bo Li & Zeshui Xu, 2021. "Insights into financial technology (FinTech): a bibliometric and visual study," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 7(1), pages 1-28, December.
    11. Chen, Xuchang & Zhang, Zhu, 2025. "Fintech development and corporate misconduct," Technological Forecasting and Social Change, Elsevier, vol. 213(C).
    12. Khan, Habib Hussain & Ahmad, Mohammad Rais, 2025. "The fintech revolution: Exploring the potential of fintech finance in reducing corporate credit constraints," Research in International Business and Finance, Elsevier, vol. 79(C).
    13. Lucas A. Mariani & Jose Renato Haas Ornelas & Bernardo Ricca, 2023. "Banks’ Physical Footprint and Financial Technology Adoption," Working Papers Series 576, Central Bank of Brazil, Research Department.
    14. Zhang, Ru & Ma, XiangFei, 2025. "Governance strategies for the development of digital finance and the enhancement of corporate internal control quality," Finance Research Letters, Elsevier, vol. 85(PD).
    15. Moghavvemi, Sedigheh & Mei, Tan Xin & Phoong, Seuk Wai & Phoong, Seuk Yen, 2021. "Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    16. Katherin Carrera-Silva & Olga Maritza Rodríguez Ulcuango & Paula Abdo-Peralta & Ángel Gerardo Castelo Salazar & Carmen Amelia Samaniego Erazo & Diego Haro Ávalos, 2024. "Beyond the Financial Horizon: A Critical Review of Social Responsibility in Latin American Credit Unions," Sustainability, MDPI, vol. 16(18), pages 1-23, September.
    17. Liu, Yongtuan & Wang, Kewei, 2024. "Asymmetric impacts of coal prices, fintech, and financial stress on clean energy stocks," Resources Policy, Elsevier, vol. 92(C).
    18. Cicchiello, Antonella Francesca & Foroni, Cristian & Monferrà, Stefano & Torluccio, Giuseppe, 2025. "Do FinTech Acquisitions Affect Banks' ESG Performance? Evidence from Global M&As," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 105(C).
    19. Mustafa Raza Rabbani & Shahnawaz Khan & Eleftherios I. Thalassinos, 2020. "FinTech, Blockchain and Islamic Finance: An Extensive Literature Review," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 65-86.
    20. Iván Sosa Gómez & Óscar Montes Pineda, 2023. "What is an InsurTech? A scientific approach for defining the term," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 26(2), pages 125-173, July.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cbu:jrnlec:y:2024:v:6ii:p:219-227. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ecobici Nicolae (email available below). General contact details of provider: https://edirc.repec.org/data/fetgjro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.