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A multilevel exploration of the role of interviewers in survey non‐response

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  • C. O'Muircheartaigh
  • P. Campanelli

Abstract

This paper illustrates the use of multilevel statistical modelling of cross‐classified data to explore interviewers' influence on survey non‐response. The results suggest that the variability in whole household refusal and non‐contact rates is due more to the influence of interviewers than to the influence of areas. The results from separate logistic regression models are compared with the results from multinomial models using a polytomous dependent variable (refusals, non‐contacts and responses). Using the cross‐classified multilevel approach allows us to estimate correlations between refusals and non‐contacts, suggesting that interviewers who are good at reducing whole household refusals are also good at reducing whole household non‐contacts.

Suggested Citation

  • C. O'Muircheartaigh & P. Campanelli, 1999. "A multilevel exploration of the role of interviewers in survey non‐response," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 162(3), pages 437-446.
    • Handle: RePEc:bla:jorssa:v:162:y:1999:i:3:p:437-446
    DOI: 10.1111/1467-985X.00147
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    Cited by:

    1. Jörg-Peter Schräpler, 2002. "Respondent Behavior in Panel Studies: A Case Study for Income-Nonresponse by Means of the German Socio-Economic Panel (GSOEP)," Discussion Papers of DIW Berlin 299, DIW Berlin, German Institute for Economic Research.
    2. Giuseppe De Luca & Franco Peracchi, 2007. "A sample selection model for unit and item nonresponse in cross-sectional surveys," CEIS Research Paper 95, Tor Vergata University, CEIS.
    3. Walejko Gina & Wagner James, 2018. "A Study of Interviewer Compliance in 2013 and 2014 Census Test Adaptive Designs," Journal of Official Statistics, Sciendo, vol. 34(3), pages 649-670, September.
    4. Wagner James & Olson Kristen, 2018. "An Analysis of Interviewer Travel and Field Outcomes in Two Field Surveys," Journal of Official Statistics, Sciendo, vol. 34(1), pages 211-237, March.
    5. Lynn, Peter & Sala, Emanuela & Noah Uhrig, S.C., 2009. "“It is time computers do clever things!” The impact of dependent interviewing on interviewer burden," ISER Working Paper Series 2009-07, Institute for Social and Economic Research.
    6. Wendy Janssens & Jacques Gaag & Tobias Rinke de Wit & Zlata Tanović, 2014. "Refusal Bias in the Estimation of HIV Prevalence," Demography, Springer;Population Association of America (PAA), vol. 51(3), pages 1131-1157, June.
    7. van den Berg, Gerard J & Lindeboom, Maarten & Dolton, Peter J, 2004. "Survey non-response and unemployment duration," Working Paper Series 2004:12, IFAU - Institute for Evaluation of Labour Market and Education Policy.
    8. Jarl Kampen, 2007. "The Impact of Survey Methodology and Context on Central Tendency, Nonresponse and Associations of Subjective Indicators of Government Performance," Quality & Quantity: International Journal of Methodology, Springer, vol. 41(6), pages 793-813, December.
    9. Geert Loosveldt & Koen Beullens, 2014. "A Procedure to Assess Interviewer Effects on Nonresponse Bias," SAGE Open, , vol. 4(1), pages 21582440145, February.
    10. G. Blom, Annelies, 2009. "Explaining cross-country differences in contact rates," ISER Working Paper Series 2009-08, Institute for Social and Economic Research.
    11. Broome Jessica, 2015. "First Impressions of Telephone Survey Interviewers," Journal of Official Statistics, Sciendo, vol. 31(4), pages 611-625, December.
    12. Steele, Fiona & Durrant, Gabriele B., 2011. "Alternative approaches to multilevel modelling of survey non-contact and refusal," LSE Research Online Documents on Economics 50113, London School of Economics and Political Science, LSE Library.
    13. Durrant, Gabriele B. & Steele, Fiona, 2009. "Multilevel modelling of refusal and non-contact in household surveys: evidence from six UK Government surveys," LSE Research Online Documents on Economics 50112, London School of Economics and Political Science, LSE Library.
    14. Schrapler, Jorg-Peter, 2003. "Respondent behaviour in panel studies: a case study for income-nonresponse by means of the British Household Panel Study (BHPS)," ISER Working Paper Series 2003-08, Institute for Social and Economic Research.
    15. Snelgrove, John W. & Pikhart, Hynek & Stafford, Mai, 2009. "A multilevel analysis of social capital and self-rated health: Evidence from the British Household Panel Survey," Social Science & Medicine, Elsevier, vol. 68(11), pages 1993-2001, June.
    16. Bhat, Chandra & Zhao, Huimin, 2002. "The spatial analysis of activity stop generation," Transportation Research Part B: Methodological, Elsevier, vol. 36(6), pages 557-575, July.
    17. Peeters Laurie & De Coninck David & Wuyts Celine & Loosveldt Geert, 2020. "Assessing Interviewer Performance in Approaching Reissued Initial Nonrespondents," Journal of Official Statistics, Sciendo, vol. 36(3), pages 589-607, September.
    18. Korbmacher, Julie M. & Schröder, Mathis, 2013. "Consent when Linking Survey Data with Administrative Records: The Role of the Interviewer," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7(2), pages 115-131.
    19. Emanuela Sala & Jonathan Burton & Gundi Knies, 2012. "Correlates of Obtaining Informed Consent to Data Linkage," Sociological Methods & Research, , vol. 41(3), pages 414-439, August.
    20. Kristen Olson, 2013. "Paradata for Nonresponse Adjustment," The ANNALS of the American Academy of Political and Social Science, , vol. 645(1), pages 142-170, January.
    21. Tadeusz Bednarski, 2014. "On robust causality nonresponse testing in duration studies under the Cox model," Statistical Papers, Springer, vol. 55(1), pages 221-231, February.
    22. Joseph W. Sakshaug & Mick P. Couper & Mary Beth Ofstedal & David R. Weir, 2012. "Linking Survey and Administrative Records," Sociological Methods & Research, , vol. 41(4), pages 535-569, November.
    23. Albacete, Nicolás & Fessler, Pirmin & Lindner, Peter, 2021. "Who’s asking? Interviewer effects on unit non-response in the Household Finance and Consumption Survey," Statistics Paper Series 39, European Central Bank.
    24. G. Blom, Annelies, 2009. "Nonresponse bias adjustments: what can process data contribute?," ISER Working Paper Series 2009-21, Institute for Social and Economic Research.

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