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Bayreuth Productivity Analysis—a method for ascertaining and improving the holistic service productivity of acute care hospitals

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  • Mario Alexander Pfannstiel

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  • Mario Alexander Pfannstiel, 2016. "Bayreuth Productivity Analysis—a method for ascertaining and improving the holistic service productivity of acute care hospitals," International Journal of Health Planning and Management, Wiley Blackwell, vol. 31(1), pages 65-86, January.
    • Handle: RePEc:bla:ijhplm:v:31:y:2016:i:1:p:65-86
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    1. Ware, John E. & Snyder, Mary K. & Wright, W. Russell & Davies, Allyson R., 1983. "Defining and measuring patient satisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 247-263, January.
    2. Burger, Andreas, 2008. "Produktivität und Effizienz in Banken: Terminologie, Methoden und Status quo," Frankfurt School - Working Paper Series 92, Frankfurt School of Finance and Management.
    3. Spetz, Joanne & Maiuro, Lisa Simonson, 2004. "Measuring levels of technology in hospitals," The Quarterly Review of Economics and Finance, Elsevier, vol. 44(3), pages 430-447, July.
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