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Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia

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  • Marko Slavković
  • Verica Babić

Abstract

The importance of knowledge management and its contribution to organizational performance and innovativeness has been the subject of many studies and is increasingly gaining recognition worldwide. Our study analyses the impact of knowledge management on perceived organizational performance and innovativeness in the context of the Serbian economy. The results of the empirical research on leading Serbian firms demonstrates the direct and positive effect of knowledge management. The regression results show that knowledge management generally has a positive effect on organizational performance. Also, the results show that knowledge management is positively related to the different dimensions of organizational innovation (process innovation and administrative innovation). The mediating effects of process innovation and administrative innovation on the relationship between knowledge management and organizational performance are only partially supported.

Suggested Citation

  • Marko Slavković & Verica Babić, 2013. "Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia," Economic Annals, Faculty of Economics, University of Belgrade, vol. 58(199), pages 85-108, October -.
  • Handle: RePEc:beo:journl:v:58:y:2013:i:199:p:85-108
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    File URL: http://ea.ekof.bg.ac.rs/pdf/199/284.pdf
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    References listed on IDEAS

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    1. Tsung-Hsien Kuo, 2011. "How to improve organizational performance through learning and knowledge?," International Journal of Manpower, Emerald Group Publishing, vol. 32(5/6), pages 581-603, August.
    2. M. Begoña Lloria, 2007. "Differentiation in knowledge-creating organizations," International Journal of Manpower, Emerald Group Publishing, vol. 28(8), pages 674-693, November.
    3. Yao-Sheng Liao, 2011. "The effect of human resource management control systems on the relationship between knowledge management strategy and firm performance," International Journal of Manpower, Emerald Group Publishing, vol. 32(5/6), pages 494-511, August.
    4. Linda Argote & Sara L. Beckman & Dennis Epple, 1990. "The Persistence and Transfer of Learning in Industrial Settings," Management Science, INFORMS, vol. 36(2), pages 140-154, February.
    5. Joanne Roberts & John Armitage, 2008. "The Ignorance Economy," Prometheus, Taylor & Francis Journals, vol. 26(4), pages 335-354.
    6. Marjorie A Lyles & Jane E Salk, 1996. "Knowledge Acquisition from Foreign Parents in International Joint Ventures: An Empirical Examination in the Hungarian Context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(5), pages 877-903, December.
    7. Marjorie A Lyles & Jane E Salk, 1996. "Knowledge Acquisition from Foreign Parents in International Joint Ventures: An Empirical Examination in the Hungarian Context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(4), pages 877-903, December.
    8. Yu-Lin Wang & Andrea D. Ellinger, 2011. "Organizational learning: Perception of external environment and innovation performance," International Journal of Manpower, Emerald Group Publishing, vol. 32(5/6), pages 512-536, August.
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    More about this item

    Keywords

    knowledge creation; knowledge transfer; knowledge embedding; process innovation; administrative innovation; organizational performance.;

    JEL classification:

    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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