Absenteeism of Supermarket Employees in Dapitan City

This study aimed to look into the factors contributing to absenteeism and the absenteeism rate of employees among supermarket stores in Dapitan City during the calendar year of 2023–2024. The respondents of this study are the employees of the two selected supermarket stores in Dapitan City – a total of ten (10) respondents. More specifically, this study focused solely on the prominent supermarket stores in the aforementioned place with a population of not less than twenty (20) employees but not more than 60 employees. Moreover, this study has small number of respondents in compliance to the respondent’s right for voluntary participation. This study employed a mixed method approach, combining both quantitative and qualitative approaches, which utilized interviews supplemented by questionnaires with open-ended questions to explore the underlying factors influencing absenteeism. A quantitative approach was used to ascertain the respondents’ profile and in computing the absenteeism rates. Furthermore, a qualitative approach was used to gather information and insights into the factors contributing to absenteeism through interview. The study revealed that the majority of the surveyed supermarket employees fell within the age bracket of 23 to 27 years old, where most of them are female, already married, and classified as regular workers. When delving into the realm of absenteeism, it became evident that personal adversities emerged as the pervasive theme among the surveyed employees. These adversities encompassed health-related issues such as fever, tooth extraction, dysmenorrhea, and anxiety; crisis situations that includes childcare responsibilities, important things, emergency matters, personal problem and heavy rain or bad weather condition; and also, significant life events such as birthdays and burials. The study identified the highest absenteeism rate among the ten respondents to be 38.46%. This rate corresponded to an individual who had accumulated thirty absences out of seventy-eight scheduled working days. Additionally, upon categorizing respondents based on their number of scheduled working days, four out of the ten respondents exhibited the highest absenteeism rate of 5.13%. The study concluded that employees with fewer working days are more likely to have a higher absenteeism rate compared to those with more scheduled working days.