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The Liability of Good Reputation: A Study of Product Recalls in the U.S. Automobile Industry

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Cited by:

  1. Yoseph, Nir Shlomo, 2018. "The Impact of Environmental Fraud on the Used Car Market: Evidence from Dieselgate," CEPR Discussion Papers 12899, C.E.P.R. Discussion Papers.
  2. Jagandeep Singh, 2018. "Impact of Automobile Recalls on Stock Prices: A Study in the Indian Context," Global Business Review, International Management Institute, vol. 19(2), pages 407-423, April.
  3. Inseong Song & Jonghoon Bae, 2016. "Politics, strong institution and competitive advantage: an examination of organizational aspiration for competition," Computational and Mathematical Organization Theory, Springer, vol. 22(4), pages 412-443, December.
  4. Kher, Hemant V. & Kydd, Christine T. & O'Brien, Terrence M., 2017. "Evolution of product quality in European, Japanese and US automotive firms: An exploratory longitudinal analysis," Omega, Elsevier, vol. 73(C), pages 29-36.
  5. John R. Busenbark & Matthew Semadeni & Mathias Arrfelt & Michael C. Withers, 2022. "Corporate‐level influences on internal capital allocation: The role of financial analyst performance projections," Strategic Management Journal, Wiley Blackwell, vol. 43(1), pages 180-209, January.
  6. Chen Zhou & Shrihari Sridhar & Rafael Becerril-Arreola & Tony Haitao Cui & Yan Dong, 2019. "Promotions as competitive reactions to recalls and their consequences," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 702-722, July.
  7. Rameshan Pallikara, 2020. "Crisis Leadership of World Leaders: Anecdotal Evidence from Global Covid-19 Fightback," Working papers 385, Indian Institute of Management Kozhikode.
  8. David Adeabah & Charles Andoh & Simplice Asongu & Albert Gemegah, 2023. "Reputational risks in banks: A review of research themes, frameworks, methods, and future research directions," Journal of Economic Surveys, Wiley Blackwell, vol. 37(2), pages 321-350, April.
  9. Weichieh Su & Danchi Tan, 2018. "Business Groups and Tax Havens," Journal of Business Ethics, Springer, vol. 153(4), pages 1067-1081, December.
  10. Anindita Chakravarty & Alok R. Saboo & Guiyang Xiong, 2022. "Marketing's and Operations' Roles in Product Recall Prevention: Antecedents and Consequences," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1174-1190, March.
  11. Guilhem Bascle, 2016. "Toward a Dynamic Theory of Intermediate Conformity," Journal of Management Studies, Wiley Blackwell, vol. 53(2), pages 131-160, March.
  12. Starešinić, Berislava & Omazić, Mislav Ante & Aleksić, Ana, 2019. "Reputation as a Key Resource for Market Success in the Banking Sector," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 317-330, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  13. Gamage, Danula K. & Kavetsos, Georgios & Mallick, Sushanta & Sevilla, Almudena, 2020. "Pay Transparency Initiative and Gender Pay Gap: Evidence from Research-Intensive Universities in the UK," IZA Discussion Papers 13635, Institute of Labor Economics (IZA).
  14. Barakat, Ahmed & Ashby, Simon & Fenn, Paul & Bryce, Cormac, 2019. "Operational risk and reputation in financial institutions: Does media tone make a difference?," Journal of Banking & Finance, Elsevier, vol. 98(C), pages 1-24.
  15. Wesley D. Sine & Robert J. David & Hitoshi Mitsuhashi, 2007. "From Plan to Plant: Effects of Certification on Operational Start-up in the Emergent Independent Power Sector," Organization Science, INFORMS, vol. 18(4), pages 578-594, August.
  16. Sarath Balachandran & Exequiel Hernandez, 2019. "Do Institutional Reforms Perpetuate or Mitigate the Matthew Effect? Intellectual Property Rights and Access to International Alliances," Strategy Science, INFORMS, vol. 4(2), pages 151-174, June.
  17. Andrew M. Malec & Patricia K. Smith & Anson E. Smuts, 2021. "Recall and Vehicle Characteristics Associated with Vehicle Repair Rates," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 59(1), pages 37-55, August.
  18. Annika Veh & Markus Göbel & Rick Vogel, 2019. "Corporate reputation in management research: a review of the literature and assessment of the concept," Business Research, Springer;German Academic Association for Business Research, vol. 12(2), pages 315-353, December.
  19. Kevin Mayo & George Ball & Alex Mills, 2022. "CEO Tenure and Recall Risk Management in the Consumer Products Industry," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 743-763, February.
  20. Augustine, Grace L. & Piazza, Alessandro, 2021. "Category Evolution under Conditions of Stigma: The Segregation of Abortion Provision into Specialist Clinics in the United States," OSF Preprints fzqa6, Center for Open Science.
  21. Guangtao Zeng & Yuehua Xu, 2019. "Sustainable development and the rating effects: A strategic categorization approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1554-1564, November.
  22. Nadine Gatzert & Joan T. Schmit & Andreas Kolb, 2016. "Assessing the Risks of Insuring Reputation Risk," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 83(3), pages 641-679, September.
  23. Lee, Seung-Hyun & Yamakawa, Yasuhiro & Peng, Mike W. & Barney, Jay B., 2011. "How do bankruptcy laws affect entrepreneurship development around the world?," Journal of Business Venturing, Elsevier, vol. 26(5), pages 505-520, September.
  24. David Tan, 2016. "Making the news: Heterogeneous media coverage and corporate litigation," Strategic Management Journal, Wiley Blackwell, vol. 37(7), pages 1341-1353, July.
  25. Cheng Gao & Tiona Zuzul & Geoffrey Jones & Tarun Khanna, 2017. "Overcoming Institutional Voids: A Reputation-Based View of Long-Run Survival," Strategic Management Journal, Wiley Blackwell, vol. 38(11), pages 2147-2167, November.
  26. Inge van den Bijgaart & Davide Cerruti, 2020. "The effect of information on market activity; evidence from vehicle recalls," CER-ETH Economics working paper series 20/343, CER-ETH - Center of Economic Research (CER-ETH) at ETH Zurich.
  27. Gabbioneta, Claudia & Greenwood, Royston & Mazzola, Pietro & Minoja, Mario, 2013. "The influence of the institutional context on corporate illegality," Accounting, Organizations and Society, Elsevier, vol. 38(6), pages 484-504.
  28. Catherine Liston-Heyes & Gwen Ceton, 2009. "An Investigation of Real Versus Perceived CSP in S&P-500 Firms," Journal of Business Ethics, Springer, vol. 89(2), pages 283-296, October.
  29. Gatzert, Nadine, 2015. "The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature," European Management Journal, Elsevier, vol. 33(6), pages 485-499.
  30. Robert Phillips & Judith Schrempf-Stirling & Christian Stutz, 2020. "The Past, History, and Corporate Social Responsibility," Journal of Business Ethics, Springer, vol. 166(2), pages 203-213, October.
  31. Simone Righi & Károly Takács, 2022. "Gossip: Perspective Taking to Establish Cooperation," Dynamic Games and Applications, Springer, vol. 12(4), pages 1086-1100, December.
  32. Stevens, Charles E. & Makarius, Erin E. & Mukherjee, Debmalya, 2015. "It Takes Two to Tango: Signaling Behavioral Intent in Service Multinationals' Foreign Entry Strategies," Journal of International Management, Elsevier, vol. 21(3), pages 235-248.
  33. Ilídio Barreto, 2012. "A Behavioral Theory of Market Expansion Based on the Opportunity Prospects Rule," Organization Science, INFORMS, vol. 23(4), pages 1008-1023, August.
  34. Zhe OuYang & Jia Xu & Jiuchang Wei & Yang Liu, 2017. "Information Asymmetry and Investor Reaction to Corporate Crisis: Media Reputation as a Stock Market Signal," Journal of Media Economics, Taylor & Francis Journals, vol. 30(2), pages 82-95, April.
  35. Johan Graafland, 2018. "Does Corporate Social Responsibility Put Reputation at Risk by Inviting Activist Targeting? An Empirical Test among European SMEs," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(1), pages 1-13, January.
  36. Enis Yakut & Ayse Gul Bayraktaroglu, 2021. "Consumer reactions to product recalls: the effects of intentionality, reputation, and public apology on purchase intentions," Journal of Business Economics, Springer, vol. 91(4), pages 527-564, May.
  37. M. Billur Akdeniz & Roger J. Calantone, 2017. "A longitudinal examination of the impact of quality perception gap on brand performance in the US Automotive Industry," Marketing Letters, Springer, vol. 28(1), pages 43-57, March.
  38. Ni, John Z. & Flynn, Barbara B. & Jacobs, F. Robert, 2014. "Impact of product recall announcements on retailers׳ financial value," International Journal of Production Economics, Elsevier, vol. 153(C), pages 309-322.
  39. Mohamed Ali Barakat Ali, 2022. "The Effect of Firm's Brand Reputation on Customer Loyalty and Customer Word of Mouth: The Mediating Role of Customer Satisfaction and Customer Trust," International Business Research, Canadian Center of Science and Education, vol. 15(7), pages 1-30, July.
  40. Muralidharan, Etayankara & Hora, Manpreet & Bapuji, Hari, 2022. "Hazard severity and time to recall: Evidence from the toy industry," Journal of Business Research, Elsevier, vol. 139(C), pages 954-963.
  41. Milanov, Hana & Fernhaber, Stephanie A., 2009. "The impact of early imprinting on the evolution of new venture networks," Journal of Business Venturing, Elsevier, vol. 24(1), pages 46-61, January.
  42. Wang, Chao-Hung, 2014. "How relational capital mediates the effect of corporate reputation on competitive advantage: Evidence from Taiwan high-tech industry," Technological Forecasting and Social Change, Elsevier, vol. 82(C), pages 167-176.
  43. Unsal, Omer & Hassan, M. Kabir & Zirek, Duygu, 2017. "Product recalls and security prices: New evidence from the US market," Journal of Economics and Business, Elsevier, vol. 93(C), pages 62-79.
  44. Weichieh Su & Mike W. Peng & Weiqiang Tan & Yan-Leung Cheung, 2016. "The Signaling Effect of Corporate Social Responsibility in Emerging Economies," Journal of Business Ethics, Springer, vol. 134(3), pages 479-491, March.
  45. Kashmiri, Saim & Brower, Jacob, 2016. "Oops! I did it again: Effect of corporate governance and top management team characteristics on the likelihood of product-harm crises," Journal of Business Research, Elsevier, vol. 69(2), pages 621-630.
  46. Eachempati, Prajwal & Srivastava, Praveen Ranjan & Kumar, Ajay & Muñoz de Prat, Javier & Delen, Dursun, 2022. "Can customer sentiment impact firm value? An integrated text mining approach," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  47. Heechang Shin & Robert Richardson & Oredola Soluade, 2014. "Assessing sales loss from automobile recalls: a Toyota case study," International Journal of Business Continuity and Risk Management, Inderscience Enterprises Ltd, vol. 5(1), pages 14-28.
  48. Cleeren, K. & Dekimpe, M.G. & Helsen, K., 2008. "Weathering product-harm crises," Other publications TiSEM 283b51f8-dd35-4a10-930a-8, Tilburg University, School of Economics and Management.
  49. Lisa Baudot & Joseph A. Johnson & Anna Roberts & Robin W. Roberts, 2020. "Is Corporate Tax Aggressiveness a Reputation Threat? Corporate Accountability, Corporate Social Responsibility, and Corporate Tax Behavior," Journal of Business Ethics, Springer, vol. 163(2), pages 197-215, May.
  50. Sergio Carvalho & Etayankara Muralidharan & Hari Bapuji, 2015. "Corporate Social ‘Irresponsibility’: Are Consumers’ Biases in Attribution of Blame Helping Companies in Product–Harm Crises Involving Hybrid Products?," Journal of Business Ethics, Springer, vol. 130(3), pages 651-663, September.
  51. Astvansh, Vivek & Eshghi, Kamran, 2023. "The effects of regulatory investigation, supplier defect, and product age on stock investors’ reaction to an automobile recall," Journal of Business Research, Elsevier, vol. 167(C).
  52. Margarete Schellong & Nils D. Kraiczy & Lucia Malär & Andreas Hack, 2019. "Family Firm Brands, Perceptions of Doing Good, and Consumer Happiness," Entrepreneurship Theory and Practice, , vol. 43(5), pages 921-946, September.
  53. Hall, David C. & Johnson-Hall, Tracy D., 2021. "Recall effectiveness, strategy, and task complexity in the U.S. meat and poultry industry," International Journal of Production Economics, Elsevier, vol. 234(C).
  54. Wei Zhao & Xueguang Zhou, 2011. "Status Inconsistency and Product Valuation in the California Wine Market," Organization Science, INFORMS, vol. 22(6), pages 1435-1448, December.
  55. Kretschmer, Tobias & Glauber, Johanna, 2018. "Learning from failure across products," CEPR Discussion Papers 13140, C.E.P.R. Discussion Papers.
  56. Danuta Szwajca, 2018. "Dilemmas of Reputation Risk Management: Theoretical Study," Corporate Reputation Review, Palgrave Macmillan, vol. 21(4), pages 165-178, December.
  57. Dimov, Dimo & Milanov, Hana, 2010. "The interplay of need and opportunity in venture capital investment syndication," Journal of Business Venturing, Elsevier, vol. 25(4), pages 331-348, July.
  58. Rick Hardcopf & Rachna Shah & Suvrat Dhanorkar, 2021. "The Impact of a Spill or Pollution Accident on Firm Environmental Activity: An Empirical Investigation," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2467-2491, August.
  59. Céline Desmoulins, 2021. "La mesure de la réputation : un outil au service des territoires de ski appliqué aux stations iséroises," Post-Print hal-03149406, HAL.
  60. Fabrizio Montanari & Claudio Giachetti & Fabrizio Castellucci & Stefano Li Pira, 2016. "The moderating effect of economic reputation on middle-status conformity: A study on the Italian film industry," Working Papers 9, Department of Management, Università Ca' Foscari Venezia.
  61. Che, X. & Katayama, H. & Lee, P., 2020. "Willingness to Pay for Brand Reputation: Lessons from the Volkswagen Diesel Emissions Scandal," Working Papers 20/02, Department of Economics, City University London.
  62. Antoaneta P Petkova, 2016. "Standing Out or Blending In? The Formation of New Firms’ Legitimacy and Reputation under Different Levels of Market Uncertainty," Corporate Reputation Review, Palgrave Macmillan, vol. 19(1), pages 22-34, February.
  63. Prashantham, Shameen & Bhagavatula, Suresh & Kumar, K., 2020. "Handle with care: Entrepreneurial reputation-borrowing in an emerging economy," Journal of Business Venturing Insights, Elsevier, vol. 13(C).
  64. JP Vergne & Georg Wernicke & Steffen Brenner, 2018. "Signal Incongruence and Its Consequences: A Study of Media Disapproval and CEO Overcompensation," Organization Science, INFORMS, vol. 29(5), pages 796-817, October.
  65. Salman Khan & Jacques Digout, 2018. "The Corporate Reputation Reporting Framework (CRRF)," Corporate Reputation Review, Palgrave Macmillan, vol. 21(1), pages 22-36, February.
  66. Razvan Lungeanu & Srikanth Paruchuri & Wenpin Tsai, 2018. "Stepping across for social approval: Ties to independent foundations' boards after financial restatement," Strategic Management Journal, Wiley Blackwell, vol. 39(4), pages 1163-1187, April.
  67. Riquelme, Isabel P. & Román, Sergio & Cuestas, Pedro J. & Iacobucci, Dawn, 2019. "The Dark Side of Good Reputation and Loyalty in Online Retailing: When Trust Leads to Retaliation through Price Unfairness," Journal of Interactive Marketing, Elsevier, vol. 47(C), pages 35-52.
  68. Omer N. Gokalp & Sami Keskek & Abdullah Kumas & Marshall A. Geiger, 2020. "Insider trading around auto recalls: Does investor attention matter?," Review of Quantitative Finance and Accounting, Springer, vol. 55(3), pages 1003-1033, October.
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  70. Mooweon Rhee, 2009. "Does Reputation Contribute to Reducing Organizational Errors? A Learning Approach," Journal of Management Studies, Wiley Blackwell, vol. 46(4), pages 676-703, June.
  71. Ruth V. Aguilera & Igor Filatotchev & Howard Gospel & Gregory Jackson, 2008. "An Organizational Approach to Comparative Corporate Governance: Costs, Contingencies, and Complementarities," Organization Science, INFORMS, vol. 19(3), pages 475-492, June.
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  73. Ali, Imran & Ali, Murad & Grigore, Georgiana & Molesworth, Mike & Jin, Zhongqi, 2020. "The moderating role of corporate reputation and employee-company identification on the work-related outcomes of job insecurity resulting from workforce localization policies," Journal of Business Research, Elsevier, vol. 117(C), pages 825-838.
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  82. Jiuchang Wei & Zhe Ouyang & Haipeng (Allan) Chen, 2017. "Well Known or Well Liked? The Effects of Corporate Reputation on Firm Value at the Onset of a Corporate Crisis," Strategic Management Journal, Wiley Blackwell, vol. 38(10), pages 2103-2120, October.
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