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Trading Places: Employers, Unions and the Manufacture of Voice

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Author Info
Alex Bryson
Rafael Gomez
P Willman

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Abstract

Using nationally representative workplace data for Britain we show that over the last quartercentury union voice - especially union-only voice - has been associated with poorer climate,more industrial action, poorer financial performance and poorer labour productivity than nonunionvoice and, in particular, direct voice. On the other hand, union-based voice regimeshave experienced lower quit rates than non-union and "no voice" regimes, as theory predicts.Over that time, while the workplace incidence of voice has remained constant, with roughly 8workplaces out of 10 providing some form of voice, there has been a big shift from union tonon-union voice, particularly direct employer-made voice. Thus employers are preparedgenerally to bear the costs of voice provision and manifest a reluctance to engage with theirworkforce without voice mechanisms in place. The associations between non-union voicemechanisms and desirable workplace outcomes suggest that these costs may be lower thanthe benefits voice generates.

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Publisher Info
Paper provided by Centre for Economic Performance, LSE in its series CEP Discussion Papers with number dp0884.

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Date of creation: Aug 2008
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Handle: RePEc:cep:cepdps:dp0884

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Related research
Keywords: worker voice; trade unions; quits; employment relations; labour productivity; financial performance; industrial action;

Find related papers by JEL classification:
J5 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining
J51 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Trade Unions: Objectives, Structure, and Effects
J52 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Dispute Resolution: Strikes, Arbitration, and Mediation
J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
M54 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Management

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