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The Road to "Root Cause": Shop-Floor Problem-Solving at Three Auto Assembly Plants

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Cited by:

  1. Andrea Furlan & Ambra Galeazzo & Adriano Paggiaro, 2019. "Organizational and Perceived Learning in the Workplace: A Multilevel Perspective on Employees’ Problem Solving," Organization Science, INFORMS, vol. 30(2), pages 280-297, March.
  2. Kher, Hemant V. & Kydd, Christine T. & O'Brien, Terrence M., 2017. "Evolution of product quality in European, Japanese and US automotive firms: An exploratory longitudinal analysis," Omega, Elsevier, vol. 73(C), pages 29-36.
  3. Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018. "Discretionary Task Ordering: Queue Management in Radiological Services," Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
  4. de Mast, Jeroen, 2011. "The tactical use of constraints and structure in diagnostic problem solving," Omega, Elsevier, vol. 39(6), pages 702-709, December.
  5. Salo V. Coslovsky, 2011. "Relational regulation in the Brazilian Ministério Publico: The organizational basis of regulatory responsiveness," Regulation & Governance, John Wiley & Sons, vol. 5(1), pages 70-89, March.
  6. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
  7. David C. Hall & Tracy D. Johnson-Hall, 2017. "Learning from Conformance Quality Failures That Triggered Product Recalls: The Role of Direct and Indirect Experience," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(4), pages 13-36, October.
  8. Özgecan Koçak & Phanish Puranam, 2022. "Separated by a Common Language: How the Nature of Code Differences Shapes Communication Success and Code Convergence," Management Science, INFORMS, vol. 68(7), pages 5287-5310, July.
  9. Gerald A. McDermott, 2007. "The Politics of Institutional Renovation and Economic Upgrading: Recombining the Vines That Bind in Argentina," Politics & Society, , vol. 35(1), pages 103-144, March.
  10. Marshall Fisher, 2007. "Strengthening the Empirical Base of Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 368-382, December.
  11. Marshall Fisher & Marcelo Olivares & Bradley R. Staats, 2020. "Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management?," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 170-178, January.
  12. Nilanjana Dutt & Andrew A. King, 2014. "The Judgment of Garbage: End-of-Pipe Treatment and Waste Reduction," Management Science, INFORMS, vol. 60(7), pages 1812-1828, July.
  13. Eric von Hippel & Georg von Krogh, 2016. "CROSSROADS—Identifying Viable “Need–Solution Pairs”: Problem Solving Without Problem Formulation," Organization Science, INFORMS, vol. 27(1), pages 207-221, February.
  14. Pamela R. Haunschild & Mooweon Rhee, 2004. "The Role of Volition in Organizational Learning: The Case of Automotive Product Recalls," Management Science, INFORMS, vol. 50(11), pages 1545-1560, November.
  15. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
  16. Neirotti, Paolo & Pesce, Danilo & Battaglia, Daniele, 2021. "Algorithms for operational decision-making: An absorptive capacity perspective on the process of converting data into relevant knowledge," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
  17. R Volkema, 2009. "Natural language and the art and science of problem/opportunity formulation: a transportation planning case analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1360-1372, October.
  18. Gwendolyn K. Lee & Robert E. Cole, 2003. "From a Firm-Based to a Community-Based Model of Knowledge Creation: The Case of the Linux Kernel Development," Organization Science, INFORMS, vol. 14(6), pages 633-649, December.
  19. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
  20. Henrik Saabye & Thomas Borup Kristensen & Brian Vejrum Wæhrens, 2020. "Real-Time Data Utilization Barriers to Improving Production Performance: An In-depth Case Study Linking Lean Management and Industry 4.0 from a Learning Organization Perspective," Sustainability, MDPI, vol. 12(21), pages 1-21, October.
  21. Luca Berchicci & Nilanjana Dutt & Will Mitchell, 2019. "Knowledge Sources and Operational Problems: Less Now, More Later," Organization Science, INFORMS, vol. 30(5), pages 1030-1053, September.
  22. Massimo Sargiacomo, 2018. "Accounting, the ‘Art of Interessment’ and the ‘Good Spokesperson’: innovation in action in luxury high fashion (1959–1979)," Accounting History Review, Taylor & Francis Journals, vol. 28(1-2), pages 85-127, May.
  23. Gerald Mc Dermott, 2005. "The Politics of Institutional Renovation and Economic Upgrading: Lessons from the Argentine Wine Industry," William Davidson Institute Working Papers Series 817, William Davidson Institute at the University of Michigan.
  24. Matin Mohaghegh & Andreas Größler, 2020. "The Dynamics of Operational Problem-Solving: A Dual-Process Approach," Systemic Practice and Action Research, Springer, vol. 33(1), pages 27-54, February.
  25. Krishnan, Murugappa (Murgie) & Srinivasan, Ashok, 2007. "How do shop-floor supervisors allocate their time?," International Journal of Production Economics, Elsevier, vol. 105(1), pages 97-115, January.
  26. Gerald A. McDermott, 2004. "The Politics of Institutional Learning and Creation: Bank Crises and Supervision in East Central Europe," William Davidson Institute Working Papers Series wp726, William Davidson Institute at the University of Michigan.
  27. Gary Low, 2012. "Will firms consider a European optional instrument in contract law?," European Journal of Law and Economics, Springer, vol. 33(3), pages 521-540, June.
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