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Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture

Citations

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Cited by:

  1. Kaue Augusto Fernandes & Cristina Helena Pinto de Mello, 2025. "Determining Factors That Influence Brazilian Consumers Using Fintechs," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 37(SI), pages 47-62.
  2. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
  3. Jin Li & Kwok Fai Tso & Fangtao Liu, 2017. "Profit earning and monetary loss bidding in online entertainment shopping: the impacts of bidding patterns and characteristics," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(1), pages 77-90, February.
  4. Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.
  5. Natalia García-Carbonell & Fernando Martín-Alcázar & Gonzalo Sánchez-Gardey, 2021. "Facing crisis periods: a proposal for an integrative model of environmental scanning and strategic issue diagnosis," Review of Managerial Science, Springer, vol. 15(8), pages 2351-2376, November.
  6. Wallbach, Sören, 2020. "Assimilation and Diffusion of Multi-Sided Platforms in Dynamic B2B Networks: Inhibiting Factors and Their Consequences," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 123277, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
  7. Shiu, Edward & Walsh, Gianfranco & Hassan, Louise M. & Parry, Sara, 2015. "The direct and moderating influences of individual-level cultural values within web engagement: A multi-country analysis of a public information website," Journal of Business Research, Elsevier, vol. 68(3), pages 534-541.
  8. Fernanda Leão Ramos & Jorge Brantes Ferreira & Angilberto Sabino de Freitas & Juliana Werneck Rodrigues, 2018. "The Effect of Trust in the Intention to Use m-banking," Brazilian Business Review, Fucape Business School, vol. 15(2), pages 175-191, March.
  9. Akwesi Assensoh-Kodua, 2014. "A Theoretic Extension and Empirical investigation of conducting Business Online Social Network: The Continuance Intention Phenomenon," Journal of Economics and Behavioral Studies, AMH International, vol. 6(5), pages 373-385.
  10. Jung Lee & Jae-Nam Lee & Bernard C. Y. Tan, 2015. "Antecedents of cognitive trust and affective distrust and their mediating roles in building customer loyalty," Information Systems Frontiers, Springer, vol. 17(1), pages 159-175, February.
  11. Xuan, Hongzhou & He, Guibing, 2025. "Negative feedback from robots is received better than that from humans: The effect of feedback on human–robot trust and collaboration," Journal of Business Research, Elsevier, vol. 193(C).
  12. Thuy Duong Oesterreich & Eduard Anton & Fabia Marie Hettler & Frank Teuteberg, 2025. "What drives individuals’ trusting intention in digital platforms? An exploratory meta-analysis," Management Review Quarterly, Springer, vol. 75(4), pages 3615-3667, December.
  13. Junbo Son & Yeongin Kim & Shiyu Zhou, 2022. "Alerting patients via health information system considering trust-dependent patient adherence," Information Technology and Management, Springer, vol. 23(4), pages 245-269, December.
  14. Lingling Gao & Kerem Aksel Waechter, 0. "Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
  15. Adrien Vasseur-Tremblay & Christophe Elie-Dit-Cosaque, 2022. "Individuals' use of music streaming platforms: the role of social media use and flow experience [L'usage des plateformes de streaming musical par les individus: le rôle de l'usage des médias sociaux et de l'expérience de flow]," Post-Print hal-05126670, HAL.
  16. Faqih, Khaled M.S., 2022. "Internet shopping in the Covid-19 era: Investigating the role of perceived risk, anxiety, gender, culture, and trust in the consumers’ purchasing behavior from a developing country context," Technology in Society, Elsevier, vol. 70(C).
  17. Arif Perdana & Pearpilai Jutasompakorn & Sunghun Chung, 2023. "Shaping crowdlending investors’ trust: Technological, social, and economic exchange perspectives," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-17, December.
  18. Natasha CHL Mazey & Stephen C Wingreen, 2017. "Perceptions of trust in bionano sensors: Is it against our better judgement? An investigation of generalised expectancies and the emerging technology trust paradox," International Journal of Distributed Sensor Networks, , vol. 13(7), pages 15501477177, July.
  19. Weiquan Wang & Jingjun (David) Xu & May Wang, 2018. "Effects of Recommendation Neutrality and Sponsorship Disclosure on Trust vs. Distrust in Online Recommendation Agents: Moderating Role of Explanations for Organic Recommendations," Management Science, INFORMS, vol. 64(11), pages 5198-5219, November.
  20. Tussyadiah, Iis P. & Zach, Florian J. & Wang, Jianxi, 2020. "Do travelers trust intelligent service robots?," Annals of Tourism Research, Elsevier, vol. 81(C).
  21. Weiquan Wang & May Wang, 2019. "Effects of Sponsorship Disclosure on Perceived Integrity of Biased Recommendation Agents: Psychological Contract Violation and Knowledge-Based Trust Perspectives," Information Systems Research, INFORMS, vol. 30(2), pages 507-522, June.
  22. Davis, Joshua M. & Agrawal, Deepti, 2018. "Understanding the role of interpersonal identification in online review evaluation: An information processing perspective," International Journal of Information Management, Elsevier, vol. 38(1), pages 140-149.
  23. Tao Zhou, 2015. "Understanding user adoption of location-based services from a dual perspective of enablers and inhibitors," Information Systems Frontiers, Springer, vol. 17(2), pages 413-422, April.
  24. Supavich Fone Pengnate & Rathindra Sarathy & Todd J. Arnold, 2021. "The Influence of the Centrality of Visual Website Aesthetics on Online User Responses: Measure Development and Empirical Investigation," Information Systems Frontiers, Springer, vol. 23(2), pages 435-452, April.
  25. Bassam Hasan, 2016. "Components of Online Shopping Attitude and the Effects of Website Design Characteristics," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 1-18, September.
  26. Kapoor, Anuj Pal & Vij, Madhu, 2018. "Technology at the dinner table: Ordering food online through mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 342-351.
  27. Jie Lou & Nianlong Han & Dong Wang & Xi Pei, 2022. "Effects of Mobile Identity on Smartphone Symbolic Use: An Attachment Theory Perspective," IJERPH, MDPI, vol. 19(21), pages 1-20, October.
  28. Sullivan, Yulia W. & Kim, Dan J., 2018. "Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments," International Journal of Information Management, Elsevier, vol. 39(C), pages 199-219.
  29. Lingling Gao & Kerem Aksel Waechter, 2017. "Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation," Information Systems Frontiers, Springer, vol. 19(3), pages 525-548, June.
  30. Yan Chen & Dennis F. Galletta & Paul Benjamin Lowry & Xin (Robert) Luo & Gregory D. Moody & Robert Willison, 2021. "Understanding Inconsistent Employee Compliance with Information Security Policies Through the Lens of the Extended Parallel Process Model," Information Systems Research, INFORMS, vol. 32(3), pages 1043-1065, September.
  31. Basole, Rahul C. & Nowak, Maciek, 2018. "Assimilation of tracking technology in the supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 350-370.
  32. Wallbach, Sören & Lehner, Roland & Röthke, Konstantin & Elbert, Ralf & Benlian, Alexander, 2020. "Trust-Building Effects of Blockchain Features – An Empirical Analysis of Immutability, Traceability and Anonymity," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 120705, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
  33. Weck, Marina & Afanassieva, Marianne, 2023. "Toward the adoption of digital assistive technology: Factors affecting older people's initial trust formation," Telecommunications Policy, Elsevier, vol. 47(2).
  34. Ageeva, Elena & Melewar, T.C. & Foroudi, Pantea & Dennis, Charles & Jin, Zhongqi, 2018. "Examining the influence of corporate website favorability on corporate image and corporate reputation: Findings from fsQCA," Journal of Business Research, Elsevier, vol. 89(C), pages 287-304.
  35. Lee, Sang-Gun & Trimi, Silvana & Kim, Changsoo, 2013. "The impact of cultural differences on technology adoption," Journal of World Business, Elsevier, vol. 48(1), pages 20-29.
  36. Ming Yang & Jinglu Jiang & Melody Kiang & Fangyun Yuan, 2022. "Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision," Information Systems Frontiers, Springer, vol. 24(3), pages 983-1007, June.
  37. Kapoor, Anuj Pal & Vij, Madhu, 2021. "Following you wherever you go: Mobile shopping ‘cart-checkout’ abandonment," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  38. Cabiddu, Francesca & Moi, Ludovica & Patriotta, Gerardo & Allen, David G., 2022. "Why do users trust algorithms? A review and conceptualization of initial trust and trust over time," European Management Journal, Elsevier, vol. 40(5), pages 685-706.
  39. Hazen, Benjamin T. & Bradley, Randy V. & Bell, John E. & In, Joonhwan & Byrd, Terry A., 2017. "Enterprise architecture: A competence-based approach to achieving agility and firm performance," International Journal of Production Economics, Elsevier, vol. 193(C), pages 566-577.
  40. Ryan T. Wright & Matthew L. Jensen & Jason Bennett Thatcher & Michael Dinger & Kent Marett, 2014. "Research Note ---Influence Techniques in Phishing Attacks: An Examination of Vulnerability and Resistance," Information Systems Research, INFORMS, vol. 25(2), pages 385-400, June.
  41. James Lappeman & Siddeeqah Marlie & Tamryn Johnson & Sloane Poggenpoel, 2023. "Trust and digital privacy: willingness to disclose personal information to banking chatbot services," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(2), pages 337-357, June.
  42. Elena Ageeva & Pantea Foroudi & T. C. Melewar & Bang Nguyen & Charles Dennis, 2020. "A Holistic Framework of Corporate Website Favourability," Corporate Reputation Review, Palgrave Macmillan, vol. 23(3), pages 201-214, August.
  43. Tazizur Rahman & Mohammad Islam & Abul Khayer & Tania Islam, 2024. "Online shopping behaviour on social media platforms from the perspective of trust and flow experience: a SEM-Neural Network Modeling," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 13(5), pages 857-873, July.
  44. Christine Abdalla Mikhaeil & Tabitha James, 2023. "Examining the case of French hesitancy toward IDaaS solutions: Technical and social contextual factors of the organizational IDaaS privacy calculus," Post-Print hal-04130774, HAL.
  45. Scott Thiebes & Sebastian Lins & Ali Sunyaev, 2021. "Trustworthy artificial intelligence," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 447-464, June.
  46. Perdana, Arif & Lee, Hwee Hoon & Koh, SzeKee & Arisandi, Desi, 2022. "Data analytics in small and mid-size enterprises: Enablers and inhibitors for business value and firm performance," International Journal of Accounting Information Systems, Elsevier, vol. 44(C).
  47. Xin Lin & Shu-Chen Chang & Tung-Hsiang Chou & Shih-Chih Chen & Athapol Ruangkanjanases, 2021. "Consumers’ Intention to Adopt Blockchain Food Traceability Technology towards Organic Food Products," IJERPH, MDPI, vol. 18(3), pages 1-19, January.
  48. Kemi Adeyeye & John Gallagher & Aonghus McNabola & Helena M. Ramos & Paul Coughlan, 2021. "Socio-Technical Viability Framework for Micro Hydropower in Group Water-Energy Schemes," Energies, MDPI, vol. 14(14), pages 1-21, July.
  49. Foroudi, Pantea & Nazarian, Alireza & Ziyadin, Sayabek & Kitchen, Philip & Hafeez, Khalid & Priporas, Costas & Pantano, Eleonora, 2020. "Co-creating brand image and reputation through stakeholder’s social network," Journal of Business Research, Elsevier, vol. 114(C), pages 42-59.
  50. Mohamed Elhassan Seliaman & Mohammed Suliman Albahly, 2023. "The Reasons for Physicians and Pharmacists’ Acceptance of Clinical Support Systems in Saudi Arabia," IJERPH, MDPI, vol. 20(4), pages 1-19, February.
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