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The most human bot: Female gendering increases humanness perceptions of bots and acceptance of AI

Citations

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Cited by:

  1. Liao, Jiancai & Huang, Jingya, 2024. "Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  2. Tao Zhang & Chao Feng & Hui Chen & Junjie Xian, 2022. "Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2277-2292, December.
  3. Borghi, Matteo & Mariani, Marcello M., 2022. "The role of emotions in the consumer meaning-making of interactions with social robots," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  4. Sylvie Borau, 2025. "Deception, Discrimination, and Objectification: Ethical Issues of Female AI Agents," Journal of Business Ethics, Springer, vol. 198(1), pages 1-19, April.
  5. Pei-Fang Hsu & Tuan (Kellan) Nguyen & Chen-Ya Wang & Pei-Ju Huang, 2023. "Chatbot commerce—How contextual factors affect Chatbot effectiveness," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
  6. Agnès Helme-Guizon & Jade Broyer & Soffien Bataoui & Mohamed Hakimi, 2024. "He Or She? Impact Of Gender'S Well-Being Chatbots On User Perceptions And Intentions: A Study Of Agency, Communality And Trust [Lui Ou Elle ? Impact Du Genre Des Chatbots De Bien-Etre Sur Les Perce," Post-Print hal-04683739, HAL.
  7. Hu, Hai-hua & Ma, Fang, 2023. "Human-like bots are not humans: The weakness of sensory language for virtual streamers in livestream commerce," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  8. Yang, Nanyin & Palma, Marco & Drichoutis, Andreas C., 2023. "Humanization of Virtual Assistants and Delegation Choices," MPRA Paper 119275, University Library of Munich, Germany.
  9. Abdelhalim, Esraa & Anazodo, Kemi Salawu & Gali, Nazha & Robson, Karen, 2024. "A framework of diversity, equity, and inclusion safeguards for chatbots," Business Horizons, Elsevier, vol. 67(5), pages 487-498.
  10. Cong-Minh Dinh & Sungjun (Steven) Park, 2024. "How to increase consumer intention to use Chatbots? An empirical analysis of hedonic and utilitarian motivations on social presence and the moderating effects of fear across generations," Electronic Commerce Research, Springer, vol. 24(4), pages 2427-2467, December.
  11. Shengxing Yang, 2022. "A systematic literature review on the disruptions of artificial intelligence within the business world: in terms of the evolution of competences [Une revue systématique de la littérature sur les bo," Post-Print hal-03694170, HAL.
  12. Yao, Qi & Hu, Chao & Zhou, Wenkai, 2024. "The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
  13. Jan, Ihsan Ullah & Ji, Seonggoo & Kim, Changju, 2023. "What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  14. Kim, Jungkeun & Kim, Jeong Hyun & Kim, Changju & Park, Jooyoung, 2023. "Decisions with ChatGPT: Reexamining choice overload in ChatGPT recommendations," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  15. Darius-Aurel Frank & Christian T Elbæk & Caroline Kjær Børsting & Panagiotis Mitkidis & Tobias Otterbring & Sylvie Borau, 2021. "Drivers and social implications of Artificial Intelligence adoption in healthcare during the COVID-19 pandemic," PLOS ONE, Public Library of Science, vol. 16(11), pages 1-11, November.
  16. Trif Georgiana, 2024. "The Role Of Artificial Intelligence In Cultural Product Development: A Comprehensive Analysis," Social-Economic Debates, Association for Entreprenorial Spirit Promotion, vol. 13(2), pages 43-54, iulie.
  17. Ali, Nimra & Sheeraz, Muhammad, 2023. "How do I look: The role of Brand Anthropomorphism and Implicit Self-Theories on Brand Evaluations?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 2(1), pages 51-70.
  18. Schillaci, Carmela Elita & de Cosmo, Lucrezia Maria & Piper, Luigi & Nicotra, Melita & Guido, Gianluigi, 2024. "Anthropomorphic chatbots' for future healthcare services: Effects of personality, gender, and roles on source credibility, user satisfaction, and intention to use," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
  19. Yang, Yikai & Zheng, Jiehui & Yu, Yining & Qiu, Yiling & Wang, Lei, 2024. "The role of recommendation sources and attribute framing in online product recommendations," Journal of Business Research, Elsevier, vol. 174(C).
  20. Gong, Xiuyuan & Sun, Pengkai, 2025. "Can virtual streamers express emotions? Understanding the language style of virtual streamers in livestreaming e-commerce," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  21. Mark Anthony Camilleri & Ciro Troise, 2023. "Live support by chatbots with artificial intelligence: A future research agenda," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 61-80, March.
  22. Shailendra Kumar & Sanghamitra Choudhury, 2022. "Gender and feminist considerations in artificial intelligence from a developing-world perspective, with India as a case study," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-9, December.
  23. Frank, Darius-Aurel & Chrysochou, Polymeros & Mitkidis, Panagiotis & Otterbring, Tobias & Ariely, Dan, 2024. "Navigating uncertainty: Exploring consumer acceptance of artificial intelligence under self-threats and high-stakes decisions," Technology in Society, Elsevier, vol. 79(C).
  24. Ding, Bin & Li, Yameng & Miah, Shah & Liu, Wei, 2024. "Customer acceptance of frontline social robots—Human-robot interaction as boundary condition," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
  25. Liu, Yun & Wang, Xingyuan & Wang, Shuyang, 2022. "Research on service robot adoption under different service scenarios," Technology in Society, Elsevier, vol. 68(C).
  26. Frank, Darius-Aurel & Otterbring, Tobias, 2023. "Being seen… by human or machine? Acknowledgment effects on customer responses differ between human and robotic service workers," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
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