IDEAS home Printed from https://ideas.repec.org/r/eee/joreco/v59y2021ics0969698920313722.html

Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Dash, Ganesh & Sharma, Kiran & Yadav, Neha, 2023. "The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger's way," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  2. repec:zib:zbbedc:v:1:y:2023:i:1:p:01-06 is not listed on IDEAS
  3. Sahid Susilo Nugroho & Widya Paramita, 2024. "Trust-building mechanism for promoting mobile payments' continued use by small businesses in a developing country: tackling the perceived risk issue," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 936-945, September.
  4. Waseem Anwar & Amir Zaib Abbasi & Mousa Albashrawi & Ghazanfar Ali Abbasi & Umm-e-Habiba, 2024. "Asymmetric and symmetric approaches to the extension of UTAUT2 in the M-payment adoption of Pakistani apps," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1175-1193, September.
  5. Leenshya Gunnoo & Eric Bindah & Ushad Agathee Subadar & Sheereen Banon Fauzel, 2026. "Exploring adoption intention of mobile fintech services among merchants in a small island state: The mediating role of attitude," International Journal of Business and Management (IJBM), International Emerging Scholars Society (IESS), New Zealand, vol. 5(1), pages 113-148, February.
  6. Emini Adelina & Budić Hrvoje & Volarević Hrvoje, 2026. "Consumer Trust and Adoption of Digital Payment Systems in Emerging Markets," Business Systems Research, Sciendo, vol. 17(1), pages 1-17.
  7. Ruoyuan Wang & Chung-Shing Chan, 2025. "A systematic literature review on payment methods in hospitality and tourism," Information Technology & Tourism, Springer, vol. 27(1), pages 1-27, March.
  8. Saurabh Gupta & Sadananda Prusty, 2024. "Does consumer empowerment influence e-payment systems adoption? A digital consumer-centric perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1-15, September.
  9. Ekene Ezinwa Nwankwo & Chinwe Chinazo Okoye & Daniel Ogochukwu Nwankwo & Njideka Maryann Okeke & Solomon Uchechukwu Eze, 2023. "Electronic Commerce And Sustainability Of Smes In Anambra State," Malaysian E Commerce Journal (MECJ), Zibeline International Publishing, vol. 7(1), pages 32-41, April.
  10. Ren, Yu & Wu, Kuo-Jui & Lim, Ming K. & Tseng, Ming-Lang, 2023. "Technology transfer adoption to achieve a circular economy model under resource-based view: A high-tech firm," International Journal of Production Economics, Elsevier, vol. 264(C).
  11. Chakraborty, Debarun & Siddiqui, Aaliyah & Siddiqui, Mujahid & Rana, Nripendra P. & Dash, Ganesh, 2022. "Mobile payment apps filling value gaps: Integrating consumption values with initial trust and customer involvement," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  12. Muhammad Iskandar Hamzah, 2024. "Fear of COVID-19 disease and QR-based mobile payment adoption: a protection motivation perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 946-963, September.
  13. Tatenda Tawandaa Chabata & Nombulelo Dilotsotlhe, 2024. "Mobile retail shopping by millennial consumers in townships: a resistance perspective," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 13(7), pages 18-27, October.
  14. Yuanzhi Huang & Jingwen Zhang, 2025. "Fintech Innovations in Service: 24/7/365 Interbank Settlement," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(6), pages 18559-18582, December.
  15. Hamzah, Muhammad Iskandar & Ramli, Faten Aisyah Ahmad & Shaw, Norman, 2023. "The moderating influence of brand image on consumers' adoption of QR-code e-wallets," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  16. Ashwarya Kapoor & Rajiv Sindwani & Manisha Goel, 2024. "Decoding the conundrum: exploring complex interlinkages between mobile wallet adoption inhibitors among unorganised retailers," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(4), pages 1487-1502, December.
  17. Briana M. Martinez & Laura E. McAndrews, 2023. "Do you take...? The effect of mobile payment solutions on use intention: an application of UTAUT2," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(3), pages 458-469, September.
  18. Wang, Ziwei & Wei, Xia & Tang, Xiaomeng, 2024. "The effects of QR-pay scanning modes on consumer product evaluations," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  19. Omar H. Fares & Joseph Aversa & Seung Hwan (Mark) Lee, 2026. "The digital divide: psychographic segmentation in the Canadian banking context," Journal of Marketing Analytics, Palgrave Macmillan, vol. 14(1), pages 88-103, March.
  20. Pablo Angel-Rodriguez & Jose Antonio Vicente-Pascual, 2026. "Exploring the adoption of mobile payments: a hybrid literature review and future research agenda," Future Business Journal, Springer, vol. 12(1), pages 1-28, December.
  21. Neena Sinha & Nidhi Singh, 2023. "Moderating and mediating effect of perceived experience on merchant's behavioral intention to use mobile payments services," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 28(3), pages 448-465, September.
  22. Noopur Saxena & Navneet Gera & Mayur Taneja, 2023. "An empirical study on facilitators and inhibitors of adoption of mobile banking in India," Electronic Commerce Research, Springer, vol. 23(4), pages 2573-2604, December.
  23. Claudel Mombeuil & Withz Aimable, 2026. "Understanding Barriers to Mobile Payment Adoption in Retail Transactions: Perspectives from Consumers and Merchants in a Developing Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(2), pages 4676-4711, April.
  24. Ahmad Ghandour & Hussein Al-Srehan & Alhanof Almutairi, 2023. "Analysis of Demand and Supply for Mobile Payments in the UAE during COVID-19," JRFM, MDPI, vol. 16(2), pages 1-11, January.
  25. Zhang, Qi & Ariffin, Shaizatulaqma Kamalul & Richardson, Christopher & Wang, Yuling, 2023. "Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  26. Oleksandr Melnychenko, 2021. "Energy Losses Due to Imperfect Payment Infrastructure and Payment Instruments," Energies, MDPI, vol. 14(24), pages 1-20, December.
  27. Faten Aisyah Ahmad Ramli & Muhammad Iskandar Hamzah & Siti Norida Wahab & Rishabh Shekhar, 2023. "Modeling the Brand Equity and Usage Intention of QR-Code E-Wallets," FinTech, MDPI, vol. 2(2), pages 1-16, March.
  28. Ahmed Taher Esawe, 2022. "Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust," Paradigm, , vol. 26(1), pages 8-28, June.
  29. Yang, Wei & Vatsa, Puneet & Ma, Wanglin & Zheng, Hongyun, 2023. "Does mobile payment adoption really increase online shopping expenditure in China: A gender-differential analysis," Economic Analysis and Policy, Elsevier, vol. 77(C), pages 99-110.
  30. Bryan Angelo C. Gesta & Lysha Wayne T. Cabulong & Jasmine Dela Cruz & Shanayahh Kate M. Kaling & Jellian Gantes & Sunshine B. Ampoloquio & Josh Emmanuel L. Suello & Kenneth A. Pondang, 2025. "Factors Influencing Sari-Sari Stores in Adopting Electronic Payments at Barangay Bucana, Davao City: A Descriptive Analysis," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(2), pages 2928-2942, February.
  31. repec:bjc:journl:v:12:y:2025:i:10:p:356-369 is not listed on IDEAS
  32. Arghya Ray & Muskan Jain & Lan Ma & Khalid Hussain Alhamzi & Ananya Ray & Long She, 2024. "The impact of personality traits, barriers and gamification on Gen X continuance intention for mobile credit bill payment apps," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1154-1174, September.
  33. Lian, Jiunn-Woei & Li, Ji, 2021. "The dimensions of trust:An investigation of mobile payment services in Taiwan," Technology in Society, Elsevier, vol. 67(C).
  34. Verkijika, Silas Formunyuy & Neneh, Brownhilder Ngek, 2021. "Standing up for or against: A text-mining study on the recommendation of mobile payment apps," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  35. C. C. Sreelakshmi & Sangeetha K. Prathap, 2024. "Effect of COVID-19 health threat on consumer’s perceived value towards mobile payments in India: a means-end model," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 763-787, September.
  36. Muhammad Faizal Samat, 2025. "The Impact of Cashless Payment Adoption on the Performance of Small and Medium Enterprises in Malaysia," GATR Journals gjbssr662, Global Academy of Training and Research (GATR) Enterprise.
  37. Nadire Cavus & Yakubu Bala Mohammed & Abdulsalam Ya’u Gital & Mohammed Bulama & Adamu Muhammad Tukur & Danlami Mohammed & Muhammad Lamir Isah & Abba Hassan, 2022. "Emotional Artificial Neural Networks and Gaussian Process-Regression-Based Hybrid Machine-Learning Model for Prediction of Security and Privacy Effects on M-Banking Attractiveness," Sustainability, MDPI, vol. 14(10), pages 1-21, May.
  38. Fu, Hsin-Pin & Chang, Tsung-Sheng & Wang, Chia-Nan & Hsu, Hsien-Pin & Liu, Chien-Hung & Yeh, Chih-Yao, 2022. "Critical factors affecting the introduction of mobile payment tools by microretailers," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  39. Desiraju, Kanti & Mishra, Arindra Nath & Sengupta, Pooja, 2024. "Customer perceptions on open banking apps: Insights using Structural topic modeling," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  40. Yi Yong Lee & Chin Lay Gan & Tze Wei Liew, 2023. "Do E-wallets trigger impulse purchases? An analysis of Malaysian Gen-Y and Gen-Z consumers," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(2), pages 244-261, June.
  41. Muhammad Faizal Samat & Zaim Aizat Afdhal Bashri, 2024. "Determinants Affecting the Acceptance of Cashless Payment Among SMEs in Malaysia: Proposal of A Conceptual Framework," Information Management and Business Review, AMH International, vol. 16(3), pages 653-660.
  42. Verma, Anuj & Chakraborty, Debarun & Verma, Meenakshi, 2023. "Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  43. Spinelli, Giulia & Gastaldi, Luca & Van Hove, Leo & Van Droogenbroeck, Ellen, 2024. "Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy," Technology in Society, Elsevier, vol. 79(C).
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.