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Building and rebuilding trust with promises and apologies

Citations

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Cited by:

  1. Eric Schniter & Roman M. Sheremeta & Timothy W. Shields, 2013. "Limitations to Signaling Trust with All or Nothing Investments," Working Papers 13-24, Chapman University, Economic Science Institute.
  2. Diego Gambetta & Wojtek Przepiorka, 2014. "Natural and Strategic Generosity as Signals of Trustworthiness," PLOS ONE, Public Library of Science, vol. 9(5), pages 1-9, May.
  3. Roman M. Sheremeta, 2013. "Overbidding And Heterogeneous Behavior In Contest Experiments," Journal of Economic Surveys, Wiley Blackwell, vol. 27(3), pages 491-514, July.
  4. Johnsen, Åshild A & Kvaløy, Ola, 2014. "You always meet twice: An experiment on intrinsic versus instrumental reciprocity," UiS Working Papers in Economics and Finance 2014/2, University of Stavanger.
  5. Schniter, Eric & Sheremeta, Roman M. & Shields, Timothy W., 2015. "Conflicted emotions following trust-based interaction," Journal of Economic Psychology, Elsevier, vol. 51(C), pages 48-65.
  6. McCarter, Matthew & Sheremeta, Roman, 2013. "You Can’t Put Old Wine in New Bottles: The Effect of Newcomers on Coordination in Groups," MPRA Paper 43532, University Library of Munich, Germany.
  7. Gambetta, Diego & Székely, Áron, 2014. "Signs and (counter)signals of trustworthiness," Journal of Economic Behavior & Organization, Elsevier, vol. 106(C), pages 281-297.
  8. Åshild A. Johnsen & Ola Kvaløy, 2014. "Does Instrumental Reciprocity Crowd out Prosocial Behavior?," CESifo Working Paper Series 5078, CESifo.
  9. Schniter, Eric & Sheremeta, Roman & Shields, Timothy, 2015. "The Problem with All-or-nothing Trust Games: What Others Choose Not to Do Matters In Trust-based Exchange," MPRA Paper 68561, University Library of Munich, Germany.
  10. Johnsen, Åshild A. & Kvaløy, Ola, 2016. "Does strategic kindness crowd out prosocial behavior?," Journal of Economic Behavior & Organization, Elsevier, vol. 132(PA), pages 1-11.
  11. Ben Gilbert & Alexander James & Jason F. Shogren, 2018. "Corporate apology for environmental damage," Journal of Risk and Uncertainty, Springer, vol. 56(1), pages 51-81, February.
  12. Dimitry Rtischev, 2016. "Evolution of Mindsight and Psychological Commitment among Strategically Interacting Agents," Games, MDPI, vol. 7(3), pages 1-16, September.
  13. Eric Schniter & Roman M. Sheremeta, 2014. "Predictable and Predictive Emotions: Explaining Cheap Signals and Trust Re-Extension," Working Papers 14-07, Chapman University, Economic Science Institute.
  14. Sheremeta, Roman & Smith, Vernon, 2017. "The Impact of the Reformation on the Economic Development of Western Europe," MPRA Paper 87220, University Library of Munich, Germany.
  15. Bursian, Dirk & Faia, Ester, 2018. "Trust in the monetary authority," Journal of Monetary Economics, Elsevier, vol. 98(C), pages 66-79.
  16. Jin, Shan & Yan, Sibo & Zhang, Xiaomeng, 2025. "Measuring trust across countries: Inconsistencies between experiments and surveys," Economics Letters, Elsevier, vol. 248(C).
  17. Yuka Okada & Mitsuhiko Kimoto & Takamasa Iio & Katsunori Shimohara & Masahiro Shiomi, 2023. "Two is better than one: Apologies from two robots are preferred," PLOS ONE, Public Library of Science, vol. 18(2), pages 1-17, February.
  18. Jingnan Chen & Daniel Houser, 2017. "Promises and lies: can observers detect deception in written messages," Experimental Economics, Springer;Economic Science Association, vol. 20(2), pages 396-419, June.
  19. Kimbrough, Erik O. & Rubin, Jared & Sheremeta, Roman M. & Shields, Timothy W., 2015. "Commitment problems in conflict resolution," Journal of Economic Behavior & Organization, Elsevier, vol. 112(C), pages 33-45.
  20. Qingguo Ma & Liang Meng & Qiang Shen, 2015. "You Have My Word: Reciprocity Expectation Modulates Feedback-Related Negativity in the Trust Game," PLOS ONE, Public Library of Science, vol. 10(2), pages 1-10, February.
  21. Jeffrey S. Harrison & Andrew C. Wicks, 2021. "Harmful Stakeholder Strategies," Journal of Business Ethics, Springer, vol. 169(3), pages 405-419, March.
  22. Verena Utikal, 2013. "I am sorry - Honest and fake apologies," TWI Research Paper Series 81, Thurgauer Wirtschaftsinstitut, Universität Konstanz.
  23. Schniter, E. & Shields, T.W. & Sznycer, D., 2020. "Trust in humans and robots: Economically similar but emotionally different," Journal of Economic Psychology, Elsevier, vol. 78(C).
  24. Yeo, Jonathan & Zhuo, Shi, 2024. "The usage of apologies and group cooperation," Journal of Economic Psychology, Elsevier, vol. 104(C).
  25. Fan, Sijia & Ge, Qi & Ho, Benjamin & Ma, Lirong, 2023. "Sorry Doesn't Cut It, or Does It? Insights from Stock Market Responses to Corporate Apologies," Journal of Economic Behavior & Organization, Elsevier, vol. 205(C), pages 68-86.
  26. Tebbe, Eva & Wegener, Benjamin, 2022. "Is natural language processing the cheap charlie of analyzing cheap talk? A horse race between classifiers on experimental communication data," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 96(C).
  27. Jacob LaRiviere & Matthew McMahon & William Neilson, 2018. "Shareholder Protection and Agency Costs: An Experimental Analysis," Management Science, INFORMS, vol. 64(7), pages 3108-3128, July.
  28. Eisenkopf, Gerald & Nüesch, Stephan, 2017. "Trust in third parties," Journal of Economic Behavior & Organization, Elsevier, vol. 137(C), pages 410-427.
  29. Yin, H., 2014. "Organizational architecture and pro-social behavior : Three essays," Other publications TiSEM d9fb03b9-cf92-4667-bd94-6, Tilburg University, School of Economics and Management.
  30. Daryl Koehn & Maria Goranova, 2018. "Do Investors See Value in Ethically Sound CEO Apologies? Investigating Stock Market Reaction to CEO Apologies," Journal of Business Ethics, Springer, vol. 152(2), pages 311-322, October.
  31. Elias L Khalil & Nick Feltovich, 2018. "Moral licensing, instrumental apology and insincerity aversion: Taking Immanuel Kant to the lab," PLOS ONE, Public Library of Science, vol. 13(11), pages 1-24, November.
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