IDEAS home Printed from https://ideas.repec.org/r/eee/jbrese/v110y2020icp260-271.html
   My bibliography  Save this item

Consumers’ engagement with corporate social responsibility (CSR) communication in social media: Evidence from China and the United States

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Fadi Al-Asfour, 2025. "Decoding CSR: synthesis of top 100 studies and their influence on business and stakeholder dynamics," SN Business & Economics, Springer, vol. 5(6), pages 1-52, June.
  2. Liu, Hongfei & Jayawardhena, Chanaka & Shukla, Paurav & Osburg, Victoria-Sophie & Yoganathan, Vignesh, 2024. "Electronic word of mouth 2.0 (eWOM 2.0) – The evolution of eWOM research in the new age," Journal of Business Research, Elsevier, vol. 176(C).
  3. Laura Studen & Victor Tiberius, 2020. "Social Media, Quo Vadis? Prospective Development and Implications," Future Internet, MDPI, vol. 12(9), pages 1-22, August.
  4. Figueira, Sandra & Gauthier, Caroline & Torres de Oliveira, Rui, 2023. "CSR and stakeholder salience in MNE subsidiaries in emerging markets," International Business Review, Elsevier, vol. 32(5).
  5. François Maon & Valérie Swaen & Kenneth de Roeck, 2021. "Coporate branding and corporate social responsibility: Toward a multi-stakeholder interpretive perspective," Post-Print hal-03275858, HAL.
  6. Yang, Yang & Jiang, Yan, 2023. "Buyer-supplier CSR alignment and firm performance: A contingency theory perspective," Journal of Business Research, Elsevier, vol. 154(C).
  7. Rajumesh Sivarajah, 2024. "Exploring the impact of psychological and social factors on green consumer behaviour: a comprehensive review of green marketing tactics," SN Business & Economics, Springer, vol. 4(12), pages 1-26, December.
  8. Fei Long & Miraj Ahmed Bhuiyan & Norzalita Abd Aziz & Muhammad Khalilur Rahman, 2022. "Predicting young Chinese consumers’ intentions to purchase Western brands: Structural model analysis," PLOS ONE, Public Library of Science, vol. 17(5), pages 1-17, May.
  9. Xiao, Tian & Chan, Hing Kai & Ni, Wenbin & Tan, Kim Hua, 2024. "Answer to whom? A comparative empirical study on institutional drivers for firms’ CSR reporting in China and the United States," Journal of Business Research, Elsevier, vol. 182(C).
  10. Lu Shang & Yu Zhou & Xinyu Hu & Zhipeng Zhang, 2023. "How does the absorbed slack impact corporate social responsibility? Exploring the nonlinear effect and condition in China," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 857-877, July.
  11. Xin Ma & Shilin Xia & Liangqi Ding, 2025. "Building community resilience and calling for collective actions: how corporations and publics communicate disaster aid on social media," Palgrave Communications, Palgrave Macmillan, vol. 12(1), pages 1-13, December.
  12. Khairol Anuar Kamri & Mohd Mahadee Ismail & Lee Yok Fee & Ku Hasnita Ku Samsu & Nur Shaqirah Md Yunan & Marzudi Md Yunus & Hairol Anuar Mak Din, 2025. "A Systematic Literature Review on Motivation of Volunteerism," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3), pages 4942-4955, March.
  13. Smirti Kutaula & Alvina Gillani & Diana Gregory-Smith & Boris Bartikowski, 2024. "Ethical Consumerism in Emerging Markets: Opportunities and Challenges," Journal of Business Ethics, Springer, vol. 191(4), pages 651-673, May.
  14. Olli-Pekka Hilmola & Andres Tolli & Ain Kiisler, 2020. "Internet page content analysis of north European Sea ports," Journal of Shipping and Trade, Springer, vol. 5(1), pages 1-11, December.
  15. Alsaad, Abdallah & Alam, Md. Moddassir & Lutfi, Abdalwali, 2023. "A sensemaking perspective on the association between social media engagement and pro-environment behavioural intention," Technology in Society, Elsevier, vol. 72(C).
  16. He, Kai & Bouncken, Ricarda B. & Kiani, Ataullah & Kraus, Sascha, 2024. "The role of strategic orientations for digital innovation: When entrepreneurship meets sustainability," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
  17. Maximilian Schacker, 2022. "Tackling Fuzziness in CSR Communication Research on Social Media: Pathways to More Rigor and Replicability," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
  18. Rocco Mazza & Emma Zavarrone & Mirko Olivieri & Daniela Corsaro, 2022. "A text mining approach for CSR communication: an explorative analysis of energy firms on Twitter in the post-pandemic era," Italian Journal of Marketing, Springer, vol. 2022(3), pages 317-340, September.
  19. Rui Ma & Jacob Cherian & Wen-Hsien Tsai & Muhammad Safdar Sial & Li Hou & Susana Álvarez-Otero, 2021. "The Relationship of Corporate Social Responsibility on Digital Platforms, Electronic Word-of-Mouth, and Consumer-Company Identification: An Application of Social Identity Theory," Sustainability, MDPI, vol. 13(9), pages 1-17, April.
  20. Namin, Aidin & Dehdashti, Yashar & Ketron, Seth C., 2025. "Critical mass in a crowd: A predictive model of online crowdfunding of public goods in the U.S. vs. U.K," Journal of Business Research, Elsevier, vol. 186(C).
  21. Agag, Gomaa & Ali Durrani, Baseer & Hassan Abdelmoety, Ziad & Mostafa Daher, Maya & Eid, Riyad, 2024. "Understanding the link between net promoter score and e-WOM behaviour on social media: The role of national culture," Journal of Business Research, Elsevier, vol. 170(C).
  22. Shaohua He & Lei Liu & Qi Liu & Shaoling Fu, 2024. "Creating social value through operational supply chain transparency," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 2333-2351, May.
  23. Modreanu Andra & Toma Sorin-George & Gradinaru Catalin, 2023. "A Different Approach Towards Social Media: Chinese Young Consumers Behaviour Insights," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 6, pages 227-233, December.
  24. Kumar, Vivek & Srivastava, Arpita, 2022. "Trends in the thematic landscape of corporate social responsibility research: A structural topic modeling approach," Journal of Business Research, Elsevier, vol. 150(C), pages 26-37.
  25. Yafei Zhang & Chuqing Dong & Andrea M. M. Weare & Song Harris Ao, 2021. "Contextualizing Motivating Language to Corporate Social Responsibility (CSR): How Leader Motivating Language Affects Employees’ CSR Engagement and Employee–Organization Relationships," Sustainability, MDPI, vol. 13(23), pages 1-17, December.
  26. Chai Bin‐Feng & Sultan Sikandar Mirza & Tanveer Ahsan & Ammar Ali Gull & Bakr Al‐Gamrh, 2022. "Institutional environment, the ultimate controller's characteristics and CSR disclosure in China," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(5), pages 1515-1527, July.
  27. Bei Yan & Feng Mai & Chaojiang Wu & Rui Chen & Xiaolin Li, 2024. "A Computational Framework for Understanding Firm Communication During Disasters," Information Systems Research, INFORMS, vol. 35(2), pages 590-608, June.
  28. Ming Wang & Jaewon Choi, 2022. "How Web Content Types Improve Consumer Engagement through Scarcity and Interactivity of Mobile Commerce?," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
  29. Matthew Yau Choi Chow & Shirie Pui Shan Ho, 2025. "Effects of financial consumer protection on brand love and brand advocacy," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(2), pages 1-15, June.
  30. Ghouri, Arsalan Mujahid & Mani, Venkatesh & Haq, Mirza Amin ul & Kamble, Sachin S., 2022. "The micro foundations of social media use: Artificial intelligence integrated routine model," Journal of Business Research, Elsevier, vol. 144(C), pages 80-92.
  31. Zhou, Ziyuan & Zhang, Xueying & Ki, Eyun-Jung, 2025. "When the accuser meets the accused: Exploring the role of nonprofit legitimacy and CSR reputation in corporate social irresponsibility," Journal of Business Research, Elsevier, vol. 186(C).
  32. Lee, Angie & Chung, Te-Lin Doreen, 2025. "With great power comes great responsibility: The antecedents and outcomes of social media influencers’ perceived social responsibility authenticity," Journal of Business Research, Elsevier, vol. 192(C).
  33. Mariani, Marcello M. & Ek Styven, Maria & Nataraajan, Rajan, 2021. "Social comparison orientation and frequency: A study on international travel bloggers," Journal of Business Research, Elsevier, vol. 123(C), pages 232-240.
  34. Zimmer, Lukas & Swoboda, Bernhard, 2023. "Perceived corporate social responsibility effects across nations – The role of national institutions," International Business Review, Elsevier, vol. 32(3).
  35. Sunanda Nayak & Vijay Pereira & Bahar Ali Kazmi & Pawan Budhwar, 2024. "To Buy or Not to Buy? Exploring Ethical Consumerism in an Emerging Market—India," Journal of Business Ethics, Springer, vol. 191(4), pages 811-835, May.
  36. Donthu, Naveen & Kumar, Satish & Pandey, Neeraj & Pandey, Nitesh & Mishra, Akanksha, 2021. "Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis," Journal of Business Research, Elsevier, vol. 135(C), pages 758-773.
  37. Dianxi Zhang & Asif Mahmood & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Naveed Ahmad & Heesup Han & Muhammad Safdar Sial, 2021. "Exploring the Impact of Corporate Social Responsibility Communication through Social Media on Banking Customer E-WOM and Loyalty in Times of Crisis," IJERPH, MDPI, vol. 18(9), pages 1-14, April.
  38. Rima H. Binsaeed & Zahid Yousaf & Adriana Grigorescu & Razvan Ion Chitescu & Abdelmohsen A. Nassani & Alina Samoila, 2023. "Customer Engagement and Customer Relationship Management Capabilities’ Effects on Innovation Performance and Customer Distrust’s Moderating Role," Sustainability, MDPI, vol. 15(12), pages 1-14, June.
  39. Lucie Kvasničková Stanislavská & Ladislav Pilař & Klára Margarisová & Roman Kvasnička, 2020. "Corporate Social Responsibility and Social Media: Comparison between Developing and Developed Countries," Sustainability, MDPI, vol. 12(13), pages 1-19, June.
  40. Tomasz Noga & Milena Le Viet-Blaszczyk, 2023. "The Role of Selected Themes and Formats in Social Media Marketing Communication of CSR Activities," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 562-576.
  41. Zhou, Jing & Ye, Silin & Liu, Xiaming & Tang, Yuqi, 2024. "The role of social media in CSR performance: An integrated institutional and resource dependence perspective," Journal of Business Research, Elsevier, vol. 184(C).
  42. Schniederjans, Dara G. & Khalajhedayati, Mehrnaz, 2023. "Corporate Responsibility Communication and Score Trends: A Buyer and Supplier Perspective," International Journal of Production Economics, Elsevier, vol. 257(C).
  43. Haiyang Lu & Keya Zeng & Zhonggen Mao, 2023. "Perceptions of corporate social responsibilities and stakeholder engagement in the context of a disaster: A moderated mediation analysis from the perspective of consumer responses," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(6), pages 2873-2884, November.
  44. Zhou, Fei & Zhang, Na & Mou, Jian & Zhang, Qin, 2024. "Fueling user engagement in virtual CSR co-creation with mental simulation: A cognitive appraisal perspective," Journal of Business Research, Elsevier, vol. 172(C).
  45. Myoung-Jin Chae, 2021. "Driving Consumer Engagement through Diverse Calls to Action in Corporate Social Responsibility Messages on Social Media," Sustainability, MDPI, vol. 13(7), pages 1-22, March.
  46. Sara Amabile & Francesca Conte & Agostino Vollero & Alfonso Siano, 2022. "Measuring and evaluating CSR information and involvement strategies on corporate Facebook pages," Italian Journal of Marketing, Springer, vol. 2022(3), pages 341-369, September.
  47. Cao, Peng & Sial, Muhammad Safdar & Ã lvarez-Otero, Susana & Brugni, Talles Vianna & Comite, Ubaldo, 2024. "Eco-engagement: Tracing CSR communication's ripple effect on consumer hospitality loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  48. Nizar Souiden, 2024. "Recreational marijuana: Ethical positions and consumption status in explaining attitudes, perceived law ethicalness, and perceived corporate social responsibility," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 4512-4531, September.
  49. Ling Liang & Zishu Han & Jiaping Xie & Jialiang Wang & Nan Shi & Weijun Zhu, 2022. "S&T Innovation Platform Sharing Service Contract Mechanism to Achieve Supply Chain Resilience," Sustainability, MDPI, vol. 14(21), pages 1-19, October.
  50. Anike Sult & Janice Wobst & Rainer Lueg, 2024. "The role of training in implementing corporate sustainability: A systematic literature review," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(1), pages 1-30, January.
  51. Shafig Al-Haddad & Abdel-Aziz Ahmad Sharabati & Mohammad Al-Khasawneh & Rand Maraqa & Raya Hashem, 2022. "The Influence of Corporate Social Responsibility on Consumer Purchase Intention: The Mediating Role of Consumer Engagement via Social Media," Sustainability, MDPI, vol. 14(11), pages 1-17, June.
  52. Lee, Sun Young & Kim, Yeuseung & Kim, Young, 2021. "Engaging consumers with corporate social responsibility campaigns: The roles of interactivity, psychological empowerment, and identification," Journal of Business Research, Elsevier, vol. 134(C), pages 507-517.
  53. Chuqing Dong & Qiongyao Huang & Shijun Ni & Bohan Zhang & Cang Chen, 2024. "Constructing Care-Based Corporate Social Responsibility (CSR) Communication During the COVID-19 Pandemic: A Comparison of Fortune 500 Companies in China and the United States," Journal of Business Ethics, Springer, vol. 192(4), pages 775-802, July.
  54. Tahniyath Fatima & Said Elbanna, 2023. "Corporate Social Responsibility (CSR) Implementation: A Review and a Research Agenda Towards an Integrative Framework," Journal of Business Ethics, Springer, vol. 183(1), pages 105-121, February.
  55. Jin, Chenfei & Monfort, Abel & Chen, Feng & Xia, Neng & Wu, Bao, 2024. "Institutional investor ESG activism and corporate green innovation against climate change: Exploring differences between digital and non-digital firms," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
  56. Tong Zhang & Qi Jiang & Wuyang Hu & Zhanguo Zhu, 2025. "Consumption Poverty Alleviation: The Role of Poverty Attribution and Attitude in Poverty Alleviation Product Purchase," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(3), pages 3631-3646, June.
  57. Abdulaziz Alhumud, Abdullah & Leonidou, Leonidas C. & Alarfaj, Weam & Ioannidis, Alexis, 2025. "The impact of digital CSR disclosure on customer trust and Engagement: The moderating role of consumer deontology and law obedience," Journal of Business Research, Elsevier, vol. 186(C).
  58. Chau Minh Nguyen & Marcelo Vinhal Nepomuceno & Yany Grégoire & Renaud Legoux, 2024. "Striking the Right Notes: Long- and Short-Term Financial Impacts of Musicians’ Charity Advocacy Versus Other Signaling Types," Journal of Business Ethics, Springer, vol. 193(1), pages 217-233, August.
  59. Matthew Yau Choi Chow & Shirie Pui Shan Ho, 2024. "Investigating the effect of ESG on retail banks’ customer equity," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(4), pages 1330-1344, December.
  60. Irina Ervits, 2021. "CSR reporting by Chinese and Western MNEs: patterns combining formal homogenization and substantive differences," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-24, December.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.