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How perceived value drives the use of mobile financial services apps

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Cited by:

  1. Deepa Kapoor & Ruchi Khandelwal, 2026. "Consumers’ adoption of revenue-diversified services of online travel and ticketing aggregators: a case study of makemytrip and bookmyshow," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 25(1), pages 4-24, February.
  2. He, Jiaxun & Zhang, Shuang, 2022. "How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? An empirical study in China," Journal of Business Research, Elsevier, vol. 142(C), pages 694-706.
  3. Basu, Bibaswan & Sebastian, M.P. & Kar, Arpan Kumar, 2024. "What affects the promoting intention of mobile banking services? Insights from mining consumer reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  4. Sujeeth Ungratwar & Dipasha Sharma & Satish Kumar, 2025. "Mapping the digital banking landscape: a multi-dimensional exploration of fintech, digital payments, and e-wallets, with insights into current scenarios and future research," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-22, December.
  5. Asad Ahmad & Dag Øivind Madsen & Swati Garg, 2025. "How satisfied am I with mobile wallets? Exploring the nexus between MSQual, hedonism, and satisfaction," Future Business Journal, Springer, vol. 11(1), pages 1-11, December.
  6. Gaurav R. Sinha & Raj Chirag Mehta & Anniina Kaittila & Katri Viitasalo, 2025. "Factors and patterns in mobile banking and payment services use in the United States," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(4), pages 1-11, December.
  7. Raigul D. Doszhan & Tolkyn B. Zhumadilova & Bakytgul Zh. Zhakupova & Meruyert Daribayeva & Manaf Al-Okaily & Aijaz A. Shaikh, 2025. "Redefining Fintech adoption in emerging market: extending the ISSM model," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 30(3), pages 1-18, September.
  8. Tatenda T. Chabata, 2026. "Do Female Consumers Care About the Continuance Use of Grocery Applications? Antecedents, Drivers, and Consequences of Hedonic Value and User Experience," Studies in Media and Communication, Redfame publishing, vol. 14(1), pages 351-365, March.
  9. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  10. G. M. Azmal Ali Quaosar & Md. Abidur Rahman & Md. Siddikur Rahman, 2024. "Factors Affecting the Adoption of HRIS: An Empirical Study Using Extended UTAUT2 Model," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(3), pages 213-213, June.
  11. Ma, Xiaoyue & Huo, Yudi, 2023. "Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework," Technology in Society, Elsevier, vol. 75(C).
  12. Sudipa Majumdar & Vijay Pujari, 2022. "Exploring usage of mobile banking apps in the UAE: a categorical regression analysis," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 27(3), pages 177-189, September.
  13. Dastane, Omkar & Goi, Chai Lee & Rabbanee, Fazlul, 2023. "The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  14. Pu Weiwei & Ruhanita Maelah, 2025. "Visualization Analysis of the Current Status and Development Trends of Mobile Payment Based on Citespace," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(6), pages 3704-3726, June.
  15. Hameed, Irfan & Akram, Umair & Khan, Yamna & Khan, Naveed R. & Hameed, Imran, 2024. "Exploring consumer mobile payment innovations: An investigation into the relationship between coping theory factors, individual motivations, social influence and word of mouth," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  16. El Hedhli, Kamel & Alnawas, Ibrahim & Becheur, Imene & Abu Farha, Allam K. & Zourrig, Haithem, 2026. "Shopping well-being through mobile apps: A congruence theory perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  17. Maduku, Daniel K. & Thusi, Philile, 2023. "Understanding consumers' mobile shopping continuance intention: New perspectives from South Africa," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  18. Yuan, Yun-Peng & Tan, Garry Wei-Han & Ooi, Keng-Boon, 2025. "What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
  19. Sandra Sayonara Solórzano Solórzano & Johanna Micaela Pizarro Romero & Jimmy Gabriel Díaz Cueva & Jorge Eduardo Arias Montero & Michael Andrés Zamora Campoverde & Mariana Malvina Lozzelli Valarezo & J, 2024. "Acceptance of artificial intelligence and its effect on entrepreneurial intention in foreign trade students: a mirror analysis," Journal of Innovation and Entrepreneurship, Springer, vol. 13(1), pages 1-20, December.
  20. Nahida Sultana & Rabeya Sultana & Most. Sadia Akter, 2026. "Exploring mobile financial services adoption among Bangladeshi Millennials: role of technology awareness, perceived value, gender, and education level," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 31(1), pages 1-25, March.
  21. Zogaj, Adnan & Mähner, Philipp M. & Yang, Linyu & Tscheulin, Dieter K., 2023. "It’s a Match! The effects of chatbot anthropomorphization and chatbot gender on consumer behavior," Journal of Business Research, Elsevier, vol. 155(PA).
  22. Amoroso, Donald L. & Ackaradejruangsri, Pajaree, 2024. "Going cashless in Japan: Using exchange benefit and cost approach to study continuance intention of mobile wallet," Technology in Society, Elsevier, vol. 78(C).
  23. Saif, Mashaal A.M. & Hussin, Nazimah & Husin, Maizaitulaidawati Md & Muneer, Amgad & Alwadain, Ayed, 2024. "Beyond conventions: Unravelling perceived value's role in shaping digital-only banks' adoption," Technological Forecasting and Social Change, Elsevier, vol. 203(C).
  24. Muhammad Iskandar Hamzah, 2024. "Fear of COVID-19 disease and QR-based mobile payment adoption: a protection motivation perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 946-963, September.
  25. Zhani, Najlae & Mouri, Nacef & Ahmed, Tariq, 2022. "The role of mobile value and trust as drivers of purchase intentions in m-servicescape," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  26. Hamzah, Muhammad Iskandar & Ramli, Faten Aisyah Ahmad & Shaw, Norman, 2023. "The moderating influence of brand image on consumers' adoption of QR-code e-wallets," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  27. George Konteos & Vaggelis Saprikis & Giorgos Avlogiaris & Aristides Papathomas, 2023. "An Extended UTAUT Model to Explore the Influential Factors towards M-Banking Apps’ Use," International Journal of Business and Management, Canadian Center of Science and Education, vol. 17(7), pages 1-29, February.
  28. Seon Hee Kim & Se Ran Yoo & Hyeon Mo Jeon, 2022. "The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea: COVID-19 crisis and beyond," Service Business, Springer;Pan-Pacific Business Association, vol. 16(3), pages 771-790, September.
  29. Weiyao Kang & Bingjia Shao & Hongquan Chen, 2024. "What influences users’ continuance intention of internet wealth management services? A perspective from network externalities and herding," Electronic Commerce Research, Springer, vol. 24(1), pages 205-238, March.
  30. Ting Long & Reima Suomi, 2026. "Beyond utility and enjoyment: the impact of environmental value on continuance intention of theme park apps," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-15, December.
  31. Wu, Lei & Yu, Dongli & Lv, Yongbin, 2023. "Digital banking and deposit: Substitution effect of mobile applications on web services," Finance Research Letters, Elsevier, vol. 56(C).
  32. Lambert Kofi Osei & Yuliya Cherkasova & Kofi Mintah Oware, 2023. "Unlocking the full potential of digital transformation in banking: a bibliometric review and emerging trend," Future Business Journal, Springer, vol. 9(1), pages 1-18, December.
  33. Lara Stocchi & Naser Pourazad & Nina Michaelidou & Arry Tanusondjaja & Paul Harrigan, 2022. "Marketing research on Mobile apps: past, present and future," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 195-225, March.
  34. Chengsi Li & Shu Zhang & Weijie Ling & Liquan Zhao & Younghwan Pan, 2024. "RETRACTED ARTICLE: Enhancing User Experience in Electric Vehicle Charging Applications (EVCA): A Comprehensive Analysis in the Chinese Context," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 18495-18530, December.
  35. Zhong, Junying & Chen, Tiao, 2023. "Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  36. P. M. Vik & D. Kamerāde & K. T. Dayson, 2024. "The Link Between Digital Skills and Financial Inclusion—Evidence from Consumers Survey Data from Low-Income Areas," Journal of Consumer Policy, Springer, vol. 47(3), pages 373-393, September.
  37. Eryka Probierz & Adam Galuszka & Tomasz Grzejszczak & Karol Jedrasiak & Tomasz Wisniewski & Tomasz Dzida, 2022. "Overview of Financial Applications for Investing on the Stock Exchange - Regression Models and Sentiment Analysis," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 395-408.
  38. Rodríguez-Rad, Carlos & Sánchez del Rio-Vázquez, María-Elena, 2023. "The relevance of participation Behavior, organizational Commitment, and attitudinal loyalty to the management of professional associations," Journal of Business Research, Elsevier, vol. 154(C).
  39. Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad Hassan & Daher, Maya Mostafa, 2023. "A sustainable step forward: Understanding factors affecting customers’ behaviour to purchase remanufactured products," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
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