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Social media competitive analysis and text mining: A case study in the pizza industry

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Cited by:

  1. Jisoo Sim & Patrick Miller, 2019. "Understanding an Urban Park through Big Data," IJERPH, MDPI, vol. 16(20), pages 1-16, October.
  2. Arno de Caigny & Kristof Coussement & Koen W. de Bock & Stefan Lessmann, 2019. "Incorporating textual information in customer churn prediction models based on a convolutional neural network," Post-Print hal-02275958, HAL.
  3. Xu, Xun & Wang, Xuequn & Li, Yibai & Haghighi, Mohammad, 2017. "Business intelligence in online customer textual reviews: Understanding consumer perceptions and influential factors," International Journal of Information Management, Elsevier, vol. 37(6), pages 673-683.
  4. Misirlis, Nikolaos & Vlachopoulou, Maro, 2018. "Social media metrics and analytics in marketing – S3M: A mapping literature review," International Journal of Information Management, Elsevier, vol. 38(1), pages 270-276.
  5. Luis Pilacuan-Bonete & Purificación Galindo-Villardón & Francisco Delgado-Álvarez, 2022. "HJ-Biplot as a Tool to Give an Extra Analytical Boost for the Latent Dirichlet Assignment (LDA) Model: With an Application to Digital News Analysis about COVID-19," Mathematics, MDPI, vol. 10(14), pages 1-17, July.
  6. Esther Calderón-Monge & José M. Ramírez-Hurtado, 2022. "Measuring the consumer engagement related to social media: the case of franchising," Electronic Commerce Research, Springer, vol. 22(4), pages 1249-1274, December.
  7. Cano-Marin, Enrique & Mora-Cantallops, Marçal & Sánchez-Alonso, Salvador, 2023. "Twitter as a predictive system: A systematic literature review," Journal of Business Research, Elsevier, vol. 157(C).
  8. Moro, Sérgio & Ramos, Pedro & Esmerado, Joaquim & Jalali, Seyed Mohammad Jafar, 2019. "Can we trace back hotel online reviews’ characteristics using gamification features?," International Journal of Information Management, Elsevier, vol. 44(C), pages 88-95.
  9. Ngai, Eric W.T. & Tao, Spencer S.C. & Moon, Karen K.L., 2015. "Social media research: Theories, constructs, and conceptual frameworks," International Journal of Information Management, Elsevier, vol. 35(1), pages 33-44.
  10. Oliver Schaer & Nikolaos Kourentzes & Robert Fildes, 2022. "Predictive competitive intelligence with prerelease online search traffic," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3823-3839, October.
  11. Nisar, Tahir M. & Prabhakar, Guru & Patil, Pushp P., 2018. "Sports clubs’ use of social media to increase spectator interest," International Journal of Information Management, Elsevier, vol. 43(C), pages 188-195.
  12. Shirish, Anuragini & Boughzala, Imed & Srivastava, Shirish C., 2016. "Adaptive use of social networking applications in contemporary organizations: Examining the motivations of Gen Y cohorts," International Journal of Information Management, Elsevier, vol. 36(6), pages 1111-1123.
  13. Tran, Chi Phuong & Pernia, Ronald A. & Nguyen-Thanh, Nhan, 2023. "Mess or match? How do academic perspectives meet the practitioner perspectives in terms of digital transformation?," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  14. Heather Morton, 2017. "The New Visual Testimonial: Narrative, Authenticity, and Subjectivity in Emerging Commercial Photographic Practice," Media and Communication, Cogitatio Press, vol. 5(2), pages 11-20.
  15. Tang, Chuanyi & Mehl, Matthias R. & Eastlick, Mary Ann & He, Wu & Card, Noel A., 2016. "A longitudinal exploration of the relations between electronic word-of-mouth indicators and firms’ profitability: Findings from the banking industry," International Journal of Information Management, Elsevier, vol. 36(6), pages 1124-1132.
  16. Ghezzi, Antonio & Gastaldi, Luca & Lettieri, Emanuele & Martini, Antonella & Corso, Mariano, 2016. "A role for startups in unleashing the disruptive power of social media," International Journal of Information Management, Elsevier, vol. 36(6), pages 1152-1159.
  17. Chen, Xi & Wong, Tse Chiu, 2021. "Application of social media data in supply chain management : A systematic review," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 499-523, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
  18. Hassani, Abdeslam & Mosconi, Elaine, 2022. "Social media analytics, competitive intelligence, and dynamic capabilities in manufacturing SMEs," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  19. Yulin Chen, 2023. "Comparing content marketing strategies of digital brands using machine learning," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-18, December.
  20. Braojos-Gomez, Jessica & Benitez-Amado, Jose & Javier Llorens-Montes, F., 2015. "How do small firms learn to develop a social media competence?," International Journal of Information Management, Elsevier, vol. 35(4), pages 443-458.
  21. Grover, Purva & Kar, Arpan Kumar & Davies, Gareth, 2018. "“Technology enabled Health” – Insights from twitter analytics with a socio-technical perspective," International Journal of Information Management, Elsevier, vol. 43(C), pages 85-97.
  22. I. F. Kuzminov & P. A. Lobanova, 2021. "Economic and Geographical Analysis of the Current State of the Pulp and Paper Industry of European Russia: How is Text Mining Helpful?," Regional Research of Russia, Springer, vol. 11(4), pages 477-489, October.
  23. Pace, Stefano & Buzzanca, Stefano & Fratocchi, Luciano, 2016. "The structure of conversations on social networks: Between dialogic and dialectic threads," International Journal of Information Management, Elsevier, vol. 36(6), pages 1144-1151.
  24. Tanzeela AQIF & Abdul WAHAB, 2022. "Reshaping The Future Of Retail Marketing Through Big Data: A Review From 2009 To 2022," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 14(3), pages 5-24, September.
  25. Aladwani, Adel M., 2015. "Facilitators, characteristics, and impacts of Twitter use: Theoretical analysis and empirical illustration," International Journal of Information Management, Elsevier, vol. 35(1), pages 15-25.
  26. Wu, Sihong & Fan, Di, 2023. "Taking two to tango: A comparative nationalism view of cross-border acquisitions," International Business Review, Elsevier, vol. 32(3).
  27. Lipizzi, Carlo & Iandoli, Luca & Ramirez Marquez, José Emmanuel, 2015. "Extracting and evaluating conversational patterns in social media: A socio-semantic analysis of customers’ reactions to the launch of new products using Twitter streams," International Journal of Information Management, Elsevier, vol. 35(4), pages 490-503.
  28. Ragini, J. Rexiline & Anand, P.M. Rubesh & Bhaskar, Vidhyacharan, 2018. "Big data analytics for disaster response and recovery through sentiment analysis," International Journal of Information Management, Elsevier, vol. 42(C), pages 13-24.
  29. DOGAN-SUDAS Hatice & KARA Ali & CABUK Serap & KAYA Kadir, 2022. "Social Media Customer Relationship Management And Business Performance: Empirical Evidence From An Emerging Market," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 17(2), pages 90-107, August.
  30. Gandomi, Amir & Haider, Murtaza, 2015. "Beyond the hype: Big data concepts, methods, and analytics," International Journal of Information Management, Elsevier, vol. 35(2), pages 137-144.
  31. Martínez-Rojas, María & Pardo-Ferreira, María del Carmen & Rubio-Romero, Juan Carlos, 2018. "Twitter as a tool for the management and analysis of emergency situations: A systematic literature review," International Journal of Information Management, Elsevier, vol. 43(C), pages 196-208.
  32. Podstawka, Łukasz, 2021. "Food Service Industry Response to the COVID-19 Pandemic," Problems of Agricultural Economics / Zagadnienia Ekonomiki Rolnej 319701, Institute of Agricultural and Food Economics - National Research Institute (IAFE-NRI).
  33. Zhang, Junsheng & Sun, Yunchuan & Jara, Antonio J., 2015. "Towards semantically linked multilingual corpus," International Journal of Information Management, Elsevier, vol. 35(3), pages 387-395.
  34. Frizzo-Barker, Julie & Chow-White, Peter A. & Mozafari, Maryam & Ha, Dung, 2016. "An empirical study of the rise of big data in business scholarship," International Journal of Information Management, Elsevier, vol. 36(3), pages 403-413.
  35. Yunfei Xing & Justin Z. Zhang & Yuming He & Yueqi Li, 2025. "Toward an ecosystem of non-fungible tokens from mapping public opinions on social media," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 11(1), pages 1-24, December.
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