Review of Don A. Dillman's Mail and Telephone Surveys, New York: John Wiley & Sons, 1978
Recently, I sent postcards to many people. The same week, Dr. X sent me a postcard with nearly identical wording. What happened? Both Dr. X and I had been influenced by Dillman’s Mail and Telephone Surveys. Despite its flaws, it is a worthwhile book. I keep this book near me when working on surveys, and I suspect it will have a strong influence on survey research. This review gives a description of the content of Dillman’s book. It goes on to describe the flaws not only to alert the reader but also in the hope that Dillman will write a new edition to overcome these problems. He could convert a gold book into an excellent one.
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- JS Armstrong & Terry Overton, 2005. "Estimating Nonresponse Bias in Mail Surveys," General Economics and Teaching 0502044, EconWPA.
- JS Armstrong, 2005. "Monetary Incentives in Mail Surveys," General Economics and Teaching 0502045, EconWPA.
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