Job Performance and Retention Among Welfare Recipients
In this paper we use data from a recent survey of employers to analyze the job performance and retention rates of recently hired welfare recipients. In particular, we analyze whether or not the employer experienced each of a set of problems with that employee; subjective employer ratings of worker performance; and employee turnover. The results indicate that most welfare recipients perform as well or better than employees in comparable jobs, and that their turnover rates appear fairly low. Still, absenteeism is pervasive, and often linked to child care/transportation problems; problems such as poor attitudes towards work and relations with coworkers are observed fairly frequently as well. These problems are strongly related to job performance and retention difficulties, and often plague those who quit as well as those discharged. Several particular characteristics of the workers, their employers and the jobs that they hold are also associated with performance and retention difficulties among working welfare recipients.
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