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Indicators of Citizen-Centric Public Service Delivery

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  • World Bank Group

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  • World Bank Group, 2018. "Indicators of Citizen-Centric Public Service Delivery," World Bank Publications - Reports 30030, The World Bank Group.
    • Handle: RePEc:wbk:wboper:30030
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    References listed on IDEAS

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    1. Andr�s Rodr�guez-Pose & Enrique Garcilazo, 2015. "Quality of Government and the Returns of Investment: Examining the Impact of Cohesion Expenditure in European Regions," Regional Studies, Taylor & Francis Journals, vol. 49(8), pages 1274-1290, August.
    2. Helene Grandvoinnet & Ghazia Aslam & Shomikho Raha, 2015. "Opening the Black Box," World Bank Publications - Books, The World Bank Group, number 21686, April.
    3. Ivanyna, Maksym & Shah, Anwar, 2009. "Citizen-Centric Governance Indicators: Measuring and Monitoring Governance by Listening to the People and Not the Interest Groups," Economics Discussion Papers 2009-27, Kiel Institute for the World Economy.
    4. Dolnicar, Sara & Grün, Bettina, 2013. "“Translating” between survey answer formats," Journal of Business Research, Elsevier, vol. 66(9), pages 1298-1306.
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