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Market Transparency, Adverse Selection, and Moral Hazard

  • Klein, Tobias J.
  • Lambertz, Christian
  • Stahl, Konrad O.

We study the effects of improvements in market transparency on eBay on seller exit and continuing sellers’ behavior. An improvement in market transparency by reducing strategic bias in buyer ratings led to a significant increase in buyer valuation especially of sellers rated poorly prior to the change, but not to an increase in seller exit. When sellers had the choice between exiting—a reduction in adverse selection—and improved behavior—a reduction in moral hazard—, they preferred the latter because of lower cost. Increasing market transparency improves on market outcomes.

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Paper provided by Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich in its series Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems with number 426.

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Date of creation: Sep 2013
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Handle: RePEc:trf:wpaper:426
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  6. Klein, T.J. & Lambertz, C. & Spagnalo, G. & Stahl, K.O., 2009. "The actual structure of eBay’s feedback mechanism and early evidence on the effect of recent changes," Other publications TiSEM b4c7374f-b992-445a-b5c6-8, Tilburg University, School of Economics and Management.
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  24. Klein, Tobias J. & Lambertz, Christian & Spagnolo, Giancarlo & Stahl, Konrad O., 2007. "The Actual Structure of eBay’s Feedback Mechanism and Early Evidence on the Effects of Recent Changes," Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems 220, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
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