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Collective cognition, strategic management, and crisis management in the turmoil of Covid 19 pandemic

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  • Anne Drumaux

Abstract

Based on formal hearings of public decision makers in a real-life case study, this paper seeks to open the black box of collective cognition in pandemic preparedness process prior to the Covid 19 episode. By showing the evolution of labelling issues of stakes before the crisis, we propose a behaviourist reading to understand drifting of strategic intentionstowards operational stakes in public policies. Moreover, this contribution articulates organisational concepts such as implementation gaps, and ‘muddling through’ processes to explain interactions during the crisis between strategic management and crisis management. The article concludes on the need and the constraints of a strategic crisis management more agile. From a methodological point of view, this paper shows the interest of qualitative analysis combining static and longitudinal analysis.

Suggested Citation

  • Anne Drumaux, 2024. "Collective cognition, strategic management, and crisis management in the turmoil of Covid 19 pandemic," Working Papers CEB 24-015, ULB -- Universite Libre de Bruxelles.
    • Handle: RePEc:sol:wpaper:2013/384273
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    References listed on IDEAS

    as
    1. Christopher Ansell & Eva Sørensen & Jacob Torfing, 2021. "The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems," Public Management Review, Taylor & Francis Journals, vol. 23(7), pages 949-960, July.
    2. Claus Rerup, 2009. "Attentional Triangulation: Learning from Unexpected Rare Crises," Organization Science, INFORMS, vol. 20(5), pages 876-893, October.
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    More about this item

    Keywords

    strategic management; crisis management; Covid19; public management; cognition; ‘muddling through’; implementation gaps; qualitative analysis; process;
    All these keywords.

    JEL classification:

    • E61 - Macroeconomics and Monetary Economics - - Macroeconomic Policy, Macroeconomic Aspects of Public Finance, and General Outlook - - - Policy Objectives; Policy Designs and Consistency; Policy Coordination
    • E65 - Macroeconomics and Monetary Economics - - Macroeconomic Policy, Macroeconomic Aspects of Public Finance, and General Outlook - - - Studies of Particular Policy Episodes
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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